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Hospitality Services Jobs (NOW HIRING)

Rapport

HOSPITALITY SERVICES MANAGER

Clark, NJ · On-site

$75K - $85K/yr

Job Summary The Hospitality Services Manager is responsible for leading a cross-functional team and managing the day-to-day operations. The individual in the role will provide overall planning and ...

NYULMC

Associate, Hospitality Services

Mineola, NY · On-site

$47K/yr

We have an exciting opportunity to join our team as a Associate, Hospitality Services. In this role, the successful candidate will be responsible for cleaning and maintaining a safe environment in ...

Seyfarth Shaw

Hospitality Services Clerk

Atlanta, GA · On-site

The Opportunity The Hospitality Services Clerk is responsible for various hospitality and office support duties, including maintaining all pantry areas and conference centers, liaison with IT and ...

WMCHealth

Hospitality Services

Margaretville, NY

$14.25 - $18.25/hr

Coordinate daily housekeeping services with nursing services when performing routine daily work assignments. * Perform specific tasks in accordance with daily work assignments. * Attend and ...

Seyfarth Shaw LLP

Hospitality Services Clerk

New York, NY · On-site

$45K - $57K/yr

The Opportunity The Hospitality Services Clerk is responsible for various hospitality and office support duties, including maintaining all pantry areas and conference centers, liaison with IT and ...

Seyfarth Shaw

Hospitality Services Clerk

Manhattan, NY · On-site

$45K - $57K/yr

The Opportunity The Hospitality Services Clerk is responsible for various hospitality and office support duties, including maintaining all pantry areas and conference centers, liaison with IT and ...

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All JobsHospitality Services Jobs

Hospitality Services information

See salary details

$25.5K

$57.7K

$83K

How much do hospitality services jobs pay per year?

As of Jul 20, 2026, the average yearly pay for hospitality services in the United States is $57,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Hospitality Services vs Front Desk Agent?

AspectHospitality ServicesFront Desk Agent
CredentialsCustomer service experience, hospitality certifications (if applicable)Customer service skills, possibly hospitality or front desk training
Work EnvironmentHotels, resorts, event venues, hospitality companiesHotel lobbies, reception areas, resorts
Employer & IndustryHospitality industry, service-oriented businessesHotels, resorts, hospitality establishments
Common Search/ComparisonHospitality Services vs Front Desk Agent

Hospitality Services encompass a broad range of roles focused on guest experience, including event planning, concierge, and customer support within the hospitality industry. A Front Desk Agent is a specific role within Hospitality Services, primarily responsible for guest check-in/out, reservations, and front desk operations. While both roles require customer service skills and industry knowledge, Hospitality Services covers a wider scope of functions beyond front desk duties.

What are the jobs in hospitality?

Jobs in hospitality include roles such as hotel front desk agents, housekeepers, concierges, food and beverage servers, bartenders, cooks, event planners, and management staff. These positions often require strong customer service skills, teamwork, and knowledge of hospitality operations and tools like reservation systems. Many roles may also require relevant certifications or training depending on the specific job.

What are hospitality services?

Hospitality services refer to a broad range of activities and businesses that focus on providing accommodations, food, beverages, and other services to guests and travelers. This includes hotels, restaurants, resorts, event planning, travel agencies, and other related industries. The main goal of hospitality services is to ensure guests have a comfortable, enjoyable, and memorable experience. Professionals in this field often work directly with customers, aiming to meet their needs and exceed their expectations.

What is the highest paid job in hospitality?

The highest paid jobs in hospitality are typically executive roles such as General Managers of large hotels or luxury resort directors, with salaries often exceeding six figures. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in hospitality management or business.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, attention to detail, and sometimes certifications or training specific to the hospitality sector.

What are the key skills and qualifications needed to thrive in Hospitality Services, and why are they important?

To thrive in Hospitality Services, you need strong customer service skills, organizational abilities, and a background in hospitality or related fields, often supported by relevant diplomas or degrees. Familiarity with property management systems (PMS), booking platforms, and point of sale (POS) systems is typically required. Exceptional communication, teamwork, and problem-solving skills help professionals excel in guest interactions and dynamic environments. These competencies are essential for ensuring guest satisfaction, smooth operations, and positive brand reputation in the competitive hospitality industry.

What are some common challenges faced in a hospitality services role, and how can I prepare for them?

Hospitality services professionals often encounter challenges such as managing high guest expectations, handling busy periods, and resolving unforeseen issues like last-minute changes or complaints. To prepare, it's important to develop strong communication, problem-solving, and multitasking skills. Familiarizing yourself with industry-standard procedures and staying adaptable during peak times will help you succeed and deliver exceptional guest experiences.

What do hospitality services do?

Hospitality services involve providing accommodations, food, beverages, and customer support to guests in settings such as hotels, resorts, and restaurants. Employees in this field handle tasks like front desk operations, cleaning, event planning, and ensuring guest satisfaction, often requiring good communication skills and attention to detail.
More about Hospitality Services jobs
What cities are hiring for Hospitality Services jobs? Cities with the most Hospitality Services job openings:
What are the most commonly searched types of Hospitality Services jobs? The most popular types of Hospitality Services jobs are:
What states have the most Hospitality Services jobs? States with the most job openings for Hospitality Services jobs include:
What job categories do people searching Hospitality Services jobs look for? The top searched job categories for Hospitality Services jobs are:
Hospitality Services jobs near you
Infographic showing various Hospitality Services job openings in the United States as of July 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,716 per year, or $27.7 per hour.
HOSPITALITY SERVICES MANAGER

HOSPITALITY SERVICES MANAGER

Rapport

Clark, NJ • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Salary: $75000 - $85000 / year

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Hospitality Services Manager is responsible for leading a cross-functional team and managing the day-to-day operations. The individual in the role will provide overall planning and direction within the workplace to achieve operations and financial goals, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment.

Key Responsibilities:
  • Leads, manages and inspires a diverse team to provide elevated service to clients and guests.
  • Support onsite operations focusing on lobby, reception, catering and conference services.
  • Closely manages all activity related to visitors, meetings, catering and events 
  • Ensures all decisions are weighed for risk/reward and short/long term implications and thoroughly communicated with the client
  • Drives and develops self and team towards building strong relationships with client(s) and achievement of KPIs (profitability, safety, engagement, etc.)
  • Assists with the training of new hires, as well as the ongoing training of current staff, to ensure a consistent high level of professionalism among team members 
  • Champions development, performance evaluations, succession planning, and has focused on building single- and multi-unit management skills; have full understanding of all roles within operation; supports the team with tools and systems
  • Provides input with regards to associate performance, highlighting successes as well as areas for improvement 
  • Assist with creating a collaborative environment amongst the team through events and personal introductions.
  • Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
  • Provides recommended new or updated policies and procedures pertaining to the various operations managed by Rapport in tandem with client approval 
  • Coordinates weekly staffing schedule including provision for vacation and holiday coverage 
  • Ensures all team members adhere to client approved attire 
  • Assist in making space reservations using an online tool and escorting guests throughout the office 
  • Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest 
  • Coordinate luggage drop-off and pick-up 
  • Manage the badge process for employees and visitors according to client standards 
  • Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and pantries 
  • Restock office, and pantry supplies 
  • Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.  
  • Provide general travel support (arranging for transportation, providing directions, etc.) 
  • Coordinate and arrange basic office equipment repairs and maintenance 
  • Carry out instructions for security, fire, health and safety guidelines 
  • Provide first-line support for basic office technology 
  • Provide facility tour for the new hires and visitors
  • Interface with vendors (catering, AV, etc.) to provide seamless customer support 
  • Conduct opening and closing walkthroughs when business requires 
  • Availability to work early mornings, late evenings and weekends.
  • In office 5x week
  • General administrative support 
  • Other duties as assigned 
Key Competencies:
  • Has the ability to think quickly, analytically, strategically, and accurately
  • Shows expert client relationship, influencing, presentation, listening, and communication skills (written and verbal)
  • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with clients and visitors.
  • Advanced computer skills and knowledge of office technology / equipment including Microsoft Suite
  • Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
  • Discreet, ethical, and committed to maintaining a high degree of confidentiality.
  • A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
  • Experience managing multi department operations in a high energy, high volume customer service operation either in corporate or luxury hospitality. 
  • Ability to use analytical skills for measuring business potential and value to the client 
  • Has developed teams and delivered structured service excellence trainings to enhance experience.  
  • Proven track record on leadership development, and business growth 

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

  • Medical 
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1535049

Rapport a specialized division of FLIK Hospitality Group