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How much do hospitality services associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for hospitality services associate in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.71 per hour, depending on experience, location, and employer.

Can AI replace hospitality?

Hospitality Services Associates perform customer service, check-ins, and guest support, roles that involve interpersonal skills and problem-solving. While AI and automation can handle tasks like reservations and data management, they cannot fully replace the human element essential for personalized guest experiences and emotional intelligence in hospitality settings.

What personality types suit hotel work?

Hospitality Services Associates typically excel with personality types that are friendly, adaptable, and customer-oriented. Strong communication skills, patience, and the ability to handle multiple tasks in a fast-paced environment are also important traits for success in hotel roles.

What are the 6 basic hospitality skills?

For a Hospitality Services Associate, six basic skills include excellent communication, customer service, problem-solving, teamwork, time management, and adaptability. These skills help ensure a positive guest experience and efficient service in a fast-paced environment.

What is the difference between Hospitality Services Associate vs Front Desk Agent?

AspectHospitality Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality industry
Job ResponsibilitiesAssisting guests, providing information, handling requestsChecking in/out guests, managing reservations, answering inquiries

The Hospitality Services Associate and Front Desk Agent roles both serve in hospitality settings, focusing on guest interaction and service. While they share similar credentials and work environments, the Hospitality Services Associate often has broader responsibilities beyond front desk duties, such as assisting with event setups or amenities. The Front Desk Agent primarily handles guest check-ins, reservations, and front desk operations. Both roles are essential for delivering excellent guest experiences in the hospitality industry.

What is the role of a hospitality associate?

A hospitality services associate is responsible for providing excellent customer service in settings such as hotels, resorts, or event venues. Their duties include assisting guests, managing reservations, handling inquiries, and ensuring a positive experience, often requiring good communication skills and familiarity with booking systems. They may work flexible hours, including evenings and weekends.
What cities are hiring for Hospitality Services Associate jobs? Cities with the most Hospitality Services Associate job openings:
What are the most commonly searched types of Hospitality Services jobs? The most popular types of Hospitality Services jobs are:
What states have the most Hospitality Services Associate jobs? States with the most job openings for Hospitality Services Associate jobs include:
Hospitality Services Associate jobs near you
Hospitality Services Associate

Hospitality Services Associate

Kootenai Health

Coeur D Alene, ID • On-site

$14.75 - $20/hr

Other

Dental, Vision, Life

Posted 24 days ago

Kootenai Health rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

125th of 998 rated hospitals

Job description

Hospitality Services Associate
Shift Hours: 5am-1:30pm or 11:45am-8:15pm
Position Summary:
Our Hospitality Associates work directly with Cooks and other Hospitality Services team members to provide the best possible experience for patients and families being cared for in the hospital. Hospitality Associates demonstrate excellent customer service skills, strong communication ability, creative problem solving and high standards for quality and cleanliness. All of our Associates are service focused team players who come to work with a positive attitude every day.
Responsibilities:
  • Demonstrates a strong sense of urgency, excellent work ethic and an exceptionally positive attitude
  • Follows clinical standards designated for individual patient orders
  • Ensures correct and prompt delivery of food with exceptional customer service
  • Work with Clinical Staff to ensure timely and accurate delivery of patient meals
  • Maintains strict sanitation standards, monitors hot and cold food temperatures
  • Works as part of a team and independently at times
  • Performs other related duties as assigned
  • Familiar with standard concepts, practices, and procedures within the field
  • Regular and predictable attendance is an essential job function
  • Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications:
  • High School diploma or equivalent preferred
  • Has current Idaho Food Handler's card or must obtain within 90 days of hire
  • One year of experience working in food service preferred
  • One year of customer service experience preferred
  • Ability to work and problem solve in a fast paced environment

Working Conditions:
  • Must be able to lift or move up to 25 lbs
  • Must be able to maintain a standing and/or sitting position
  • Typical equipment used in a clinical job
  • Must be able to stoop, crouch or bend

About Kootenai Health
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
  • Comprehensive medical coverage, including fully employer'paid options for eligible full'time employees, plus affordable plans for part'time staff. Benefits begin on the 1st of the month following 30 days of employment.
  • Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
  • Tuition assistance after 90 days to support your professional growth
  • Retirement plans with pre'tax and Roth options and employer matching from 3%-6%
  • Competitive pay, plus night, weekend, and PRN shift differentials
  • Award'winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
  • PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories
  • And an employee referral bonus program

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today!
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.

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