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Hospitality Services Associate Jobs in Utah (NOW HIRING)

Go Rentals

Guest Experience Associate

Saint George, UT

$20/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Go Rentals

Guest Experience Associate

Provo, UT · On-site

$20/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Go Rentals

Guest Experience Associate

Provo, UT

$20/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Go Rentals

Guest Experience Associate

Heber, UT

$20/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Go Rentals

Customer Service Associate

Heber, UT

$20/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Experience in aviation, auto rental, guest services, or hospitality, preferred * Willingness to ...

Wynd Technologies, Inc

$14.50 - $17.50/hr

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will ... You'll extend hospitality with heart in everything you do, from sharing information about the ...

Travel + Leisure Co.

$14.50 - $17.50/hr

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will ... You'll extend hospitality with heart in everything you do, from sharing information about the ...

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Hospitality Services Associate information

What is the difference between Hospitality Services Associate vs Front Desk Agent?

AspectHospitality Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality industry
Job ResponsibilitiesAssisting guests, providing information, handling requestsChecking in/out guests, managing reservations, answering inquiries

The Hospitality Services Associate and Front Desk Agent roles both serve in hospitality settings, focusing on guest interaction and service. While they share similar credentials and work environments, the Hospitality Services Associate often has broader responsibilities beyond front desk duties, such as assisting with event setups or amenities. The Front Desk Agent primarily handles guest check-ins, reservations, and front desk operations. Both roles are essential for delivering excellent guest experiences in the hospitality industry.

What is a hospitality services associate job description?

A hospitality services associate provides customer service in hotels, resorts, or other hospitality settings by assisting guests with check-in, check-out, and inquiries. They may handle reservations, coordinate services, and ensure guest satisfaction, often requiring good communication skills and familiarity with booking systems. The role typically involves working flexible hours and maintaining a professional appearance.

What is the role of a hospitality services associate?

A hospitality services associate is responsible for providing excellent customer service in settings such as hotels, resorts, or event venues. Their duties include assisting guests, managing reservations, handling inquiries, and ensuring a clean and welcoming environment, often requiring good communication skills and familiarity with hospitality software. They typically work flexible hours and may need to obtain relevant certifications depending on the employer.

What are the most commonly searched types of Hospitality Services jobs in Utah?

The most popular types of Hospitality Services jobs in Utah are:

What cities in Utah are hiring for Hospitality Services Associate jobs?

Cities in Utah with the most Hospitality Services Associate job openings:

Hospitality Services Associate jobs near you

Hospitality & Amenities Manager

Fidelity Investments

Salt Lake City, UT

Full-time

Re-posted 29 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

17th of 151 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Are you passionate about customer service? Do you have an interest in real estate? Do you thrive when leading people and building relationships? If so, Fidelity Real Estate is seeking a Manager of Facilities and Operations to join our team!

In this role, your primary responsibility will be to provide a magnetic and vibrant workplace experience for all Fidelity associates and visitors by leading the delivery of on-site amenities and hospitality services.

You will provide vendor oversight and deliver on the strategy that is set for food and beverage, fitness and wellness programs. You will also support multifaceted real estate products and service initiatives.

This role is based out of Salt Lake City, UT and has regional responsibilities and personnel in Denver Colorado, Salt Lake City Utah, San Francisco California, and Albuquerque New Mexico. This team of on-site associates is highly visible and readily available to respond to associate needs.

The Expertise and Skills You Bring

  • Undergraduate degree or relevant experience.
  • Proven track record in hospitality or customer service field is required.
  • Corporate real estate knowledge desired, particularly in building operations.
  • Familiarity with the financial services industry is valued.
  • Experience developing a team.
  • Experience with vendor management, including performance accountability, contract compliance, and risk management.
  • Proficiency with Microsoft Office.
  • Excel at meeting new people and networking and have a compassionate, thoughtful, and respectful demeanor.
  • Excellent communication and listening skills and the ability to influence others.
  • Direct a team focused on delivering quality services that enable the success of Fidelity businesses.
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic.
  • Apply innovative thinking to tackle problems.
  • Proactively find opportunities to improve, seek feedback, track issues for resolution, and measure engagement efforts.
  • Partner with other real estate teams to align priorities, develop and implement regional programs and projects.
  • Cultivate key partnerships with Security, Technology and other groups to collectively ensure that business needs are met.

Other Requirements

  • Role is on-site 100%.
  • Periodic travel is required.

The Team

Fidelity Real Estate is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. The Facilities Operations team manages more than 7 million square feet of space in the United States and overseas and ensures a safe and productive environment for employees while maintaining best-in-class real estate for our visitors and clients. We are customer-centric and focus on delivering solutions that meet the needs of Fidelity associates at all levels.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Real Estate

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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