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Hospitality Dispatcher Jobs (NOW HIRING)

The Car Park

Dispatcher

Greenville, NC · On-site

$18 - $20/hr

We are experts at meeting the unique needs of the markets we serve including hospitality, healt ... WHO WE NEED This position will be responsible for coordinating and dispatching shuttle drivers to ...

New

Compass Group

DISPATCHER

Indianapolis, IN · On-site

$19/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... Determines, explains and develops dispatcher logic and transporter activities. Transports patients ...

Compass Group

DISPATCHER

Austin, TX · On-site

$18.50/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... Determines, explains and develops dispatcher logic and transporter activities. Transports patients ...

Zūm

Dispatcher

Philadelphia, PA

$28 - $31/hr

... hospitality, or similar fast-paced environments) Preferred Qualifications: Background in a ... dispatcher is a plus Knowledge of state DOT/DMV safety rules and company compliance expectations ...

Zūm

Dispatcher

Philadelphia, PA · On-site

$28 - $31/hr

... hospitality, or similar fast-paced environments) Preferred Qualifications: Background in a ... dispatcher is a plus Knowledge of state DOT/DMV safety rules and company compliance expectations ...

WeDriveU

Dispatcher

Lansing, IL · On-site

$23.36/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ... hospitality * CDL required * Extremely detail-oriented and exceptional organizational skills

WeDriveU

Dispatcher

Chicago, IL · On-site

$24/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ... service or hospitality * Extremely detail-oriented and exceptional organizational skills

WeDriveU

Dispatcher

South San Francisco, CA · On-site

$27 - $30/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ... service or hospitality * Extremely detail-oriented and exceptional organizational skills

WeDriveU

Dispatcher

White Plains, NY · On-site

$26 - $30/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ... service or hospitality * Extremely detail-oriented and exceptional organizational skills

WeDriveU

Dispatcher

Peoria, IL · On-site

$22/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and ... service or hospitality * Extremely detail-oriented and exceptional organizational skills

Equum Medical

Security Dispatcher Per Diem

Dedham, MA · On-site

$18.07 - $25.30/hr

The Security Dispatcher plays a critical role in supporting the safety and well-being of residents ... Customer service experience in healthcare, residential, or hospitality settings preferred * Valid ...

New

Erickson

Dispatcher

Houston, TX · On-site

$17/hr

You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference ...

Compass Group

DISPATCHER (PART TIME)

Birmingham, AL · On-site

$14/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... Determines, explains and develops dispatcher logic and transporter activities. Transports patients ...

Hebrew SeniorLife

Security Dispatcher Per Diem

Dedham, MA · On-site

$18.07 - $25.30/hr

The Security Dispatcher plays a critical role in supporting the safety and well-being of residents ... Customer service experience in healthcare, residential, or hospitality settings preferred * Valid ...

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Hospitality Dispatcher information

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$11

$22

$33

How much do hospitality dispatcher jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for hospitality dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a hospitality dispatcher?

Hospitality Dispatchers are professionals responsible for coordinating communication and service requests within hotels or hospitality establishments. They serve as the central point of contact between guests, housekeeping, maintenance staff, and other departments to ensure efficient delivery of services. Their duties often include handling guest requests, dispatching appropriate staff to resolve issues, and tracking the completion of tasks. By managing these communications, Hospitality Dispatchers help maintain a high level of guest satisfaction and smooth operations within the property.

How does a hospitality dispatcher typically coordinate with other departments to ensure guest needs are met efficiently?

A Hospitality Dispatcher acts as a central communication hub, working closely with housekeeping, maintenance, front desk, and security teams to fulfill guest requests and resolve issues promptly. They prioritize requests based on urgency, assign tasks to the appropriate staff members, and track progress to ensure timely completion. Strong organizational and interpersonal skills are essential, as dispatchers must juggle multiple requests while maintaining clear, courteous communication with both guests and colleagues. This collaborative approach helps ensure a seamless guest experience and smooth hotel operations.

What are the key skills and qualifications needed to thrive as a hospitality dispatcher, and why are they important?

To thrive as a Hospitality Dispatcher, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems, dispatch software, and communication devices such as two-way radios is typically required. Exceptional customer service, multitasking, and problem-solving skills help you excel in fast-paced environments. These competencies ensure efficient coordination of guest services and support seamless hotel operations.

What is the difference between Hospitality Dispatcher vs Hotel Front Desk Agent?

AspectHospitality DispatcherHotel Front Desk Agent
Required CredentialsHigh school diploma, communication skills, sometimes dispatching or customer service experienceHigh school diploma, customer service skills, often hospitality or hotel management knowledge
Work EnvironmentDispatch centers, hotels, or hospitality companies coordinating staff and servicesFront desk, lobby, guest check-in/out areas in hotels
Employer & Industry UsageHotels, resorts, hospitality service providersHotels, motels, resorts
Common Search & ComparisonYesYes

The Hospitality Dispatcher primarily manages staff scheduling and service coordination within the hospitality industry, often working behind the scenes. In contrast, the Hotel Front Desk Agent interacts directly with guests, handling check-ins, reservations, and inquiries. While both roles require strong communication skills and customer service experience, the dispatcher focuses on operational logistics, whereas the front desk agent emphasizes guest relations.

What cities are hiring for Hospitality Dispatcher jobs?

Cities with the most Hospitality Dispatcher job openings:

What states have the most Hospitality Dispatcher jobs?

States with the most job openings for Hospitality Dispatcher jobs include:

What are popular job titles related to Hospitality Dispatcher jobs?

For Hospitality Dispatcher jobs, the most frequently searched job titles are:

Dispatcher

Greenville, NC • On-site

The Car Park
Facilities Support Services • 51 - 200 employees
Learn more about The Car Parkexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

The Car Park rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

WHO WE ARE
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.
The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.
WHO WE NEED
This position will be responsible for coordinating and dispatching shuttle drivers to ensure efficient and timely transportation of patients, visitors, and hospital staff to and from the emergency room and other designated hospital areas. This role requires excellent communication skills, strong organizational abilities, and a commitment to providing compassionate service to patients and families in a high-stress environment.
  • Receive transportation requests and schedule shuttles for patient transport, visitor assistance, and staff movement.
  • Monitor shuttle locations and adjust dispatches as needed to minimize wait times and optimize resource use.
  • Communicate effectively with shuttle drivers, nursing staff, and other hospital departments to ensure clear instructions and smooth patient transport.
  • Provide information to patients and families regarding shuttle services and wait times, responding to inquiries with empathy and professionalism.
  • Log transportation requests, shuttle dispatches, and other relevant data in scheduling software or dispatch logs.
  • Assist in developing daily and weekly reports for hospital administration on shuttle usage and any incidents during transport.
  • Ensure all shuttle services adhere to hospital safety protocols, particularly in emergency and high-stress situations.
  • Conduct regular communication with shuttle drivers regarding safety guidelines, especially in transporting patients with mobility issues or critical conditions.
  • Support shuttle drivers by providing timely information about patient pickup/drop-off points, road closures, or other obstructions.

IDEAL CANDIDATE SKILLS
  • Previous experience in a healthcare or hospital setting, especially in roles related to transportation, patient care, or emergency services.
  • Familiarity with emergency response protocols and medical terminology to better understand patient needs and assist with urgent transport requests.
  • Experience with GPS tracking systems or other fleet management tools to efficiently monitor and direct shuttle locations.
  • Strong problem-solving skills, with the ability to make quick decisions under pressure.
  • Demonstrated ability to handle confidential and sensitive information according to HIPAA and hospital policies.
  • Excellent organizational skills, with prior experience in roles requiring coordination of multiple schedules or resources.
  • Conflict resolution skills to manage interactions with patients, families, or staff who may be experiencing stress or frustration.

MINIMUM REQUIRED QUALIFICATIONS
  • High school diploma or equivalent
  • Previous experience in dispatch, transportation, or customer service roles
  • Strong communication and interpersonal skills, with an empathetic approach to patient and family interactions.
  • Familiarity with dispatch or scheduling software and basic computer skills.
  • Ability to handle high-stress situations calmly and prioritize multiple requests efficiently.
  • Ability to work on-site at the hospital and be present during assigned shifts.
  • Capable of sitting, standing, and walking for extended periods as required.

BENEFITS WE OFFER
  • 18 days of Recharging your Battery (PTO)
  • Paid Parental Leave
  • Volunteer Time Off (VTO)
  • Paid holidays
  • Bereavement
  • Medical, Dental, Vision
  • Flexible and health spending accounts
  • Short term disability
  • Critical illness and accident benefits
  • Life insurance, tuition reimbursement
  • 401(k) and more are available to eligible Team Members
  • There's also the opportunity to work with a genuinely awesome team of co-workers

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That's not marketing lingo, it's the truth. Come meet us and you be the judge.
***Equal Employment Opportunity

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