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Hospitality Associate Jobs in Reno, NV (NOW HIRING)

Roberts Resorts & Communities

Front Desk Associate

Truckee, CA · On-site

$16 - $20.50/hr

Front Desk Associate This company operates nationally and is growing by the day. At Roberts Resorts ... Prior experience in customer service, front desk operations, or hospitality industry is preferred ...

XCLUSIVE SERVICES

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

... hospitality industry, partnering closely with local property and brand leadership to ensure a ... Job Summary The Front Desk Associate is the first point of contact for guests, providing general ...

New

Xclusive Services

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

... hospitality industry, partnering closely with local property and brand leadership to ensure a ... Job Summary The Front Desk Associate is the first point of contact for guests, providing general ...

New

Xclusive Services

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

... hospitality industry, partnering closely with local property and brand leadership to ensure a ... Job Summary The Front Desk Associate is the first point of contact for guests, providing general ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Reno, NV

Hospitality Associate information

See Reno, NV salary details

$10

$18

$35

How much do hospitality associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for hospitality associate in Reno, NV is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.66 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Reno, NV?

The most popular types of Hospitality jobs in Reno, NV are:

What job categories do people searching Hospitality Associate jobs in Reno, NV look for?

The top searched job categories for Hospitality Associate jobs in Reno, NV are:

What cities near Reno, NV are hiring for Hospitality Associate jobs?

Cities near Reno, NV with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Reno, NV as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,042 per year, or $18.8 per hour.

Housekeeping Supervisor (Renaissance Reno Downtown Hotel & Spa)

Schulte

Reno, NV • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Renaissance Reno Downtown Hotel & Spa (Schulte Hospitality Group) is seeking a dynamic, service-oriented Housekeeping Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
  • Ensure that all associates have proper supplies, equipment and uniform including nametag, gloves and goggles.
  • Train associates on safety standards and enforce those standards on a consistent basis. Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents.
  • Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning.
  • Verifies and updates status of discrepant rooms throughout the shift.
  • Randomly selects assigned rooms to ensure cleanliness.
  • Perform opening and closing shift duties.
  • Notifies GM and/or Chief Engineer of maintenance repairs necessary.
  • Monitor cleanliness of hotel including parking lot and exterior entrances.
  • Acts as Manager on Duty when required.
  • Available to work nights, weekends, and holidays as necessary.
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE
  • Minimum of two (2) years in leadership Housekeeping position
  • Minimum of High School education, post-high school education preferred

KNOWLEDGE, SKILLS AND ABILITIES
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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