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Hospitality Associate Jobs in Utah (NOW HIRING)

Serenity Mental Health Centers

Member Sales Associate

Lehi, UT · On-site

$13.25 - $17.75/hr

Member Sales Associate Location: Lehi, UT Employment Type : Full-Time ONSITE Serenity is growing ... If you've built your career in premium customer service, hospitality, or any environment where ...

Rowan

Sales Associate

Murray, UT · On-site

$15 - $19/hr

About our Sales Associates As a Sales Associate, you will be the face of Rowan for ear piercing ... Experience with jewelry, ear piercing, or a service or hospitality business a plus * Ability to ...

Serenity Mental Health Centers

Member Sales Associate

Lehi, UT · On-site

$13.25 - $17.75/hr

Member Sales Associate Location: Lehi, UT Employment Type : Full-Time ONSITE Serenity is growing ... If you've built your career in premium customer service, hospitality, or any environment where ...

Round One Entertainment

Associate

Sandy, UT · On-site

$15 - $16.75/hr

Shops at South Town (Sandy) Associate Location: 10450 S State Street Suite 2405-1, Sandy, UT ... High School diploma * (Preferred) One to two years' experience in hospitality, restaurant or retail ...

Woodbury

Front Desk Associate

Draper, UT · On-site

$15/hr

Front Desk Associate Come join our award-winning team as a Front Desk Associate at the TownePlace ... respected hospitality and real estate development companies in the Intermountain West.

Jellystone Park Zion

Front Desk Associate

Hurricane, UT · On-site

$12 - $15.50/hr

Ranger Station Associate Location: Jellystone Park™Zion Type: Part-Time & Full-Time positions ... Previous experience in a hospitality, front desk, or customer service role is a plus. * Familiarity ...

Trek Bicycle Corporation

Retail Associate

Heber, UT · On-site

$15.25 - $17.50/hr

We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job LocationTrek Store Heber City Summary Retail Associate Trek Benefits ...

Trek Bicycle

Retail Associate

Heber, UT · On-site

$15.25 - $17.50/hr

We build only products we love, provide incredible hospitality to our customers, and change the ... Job Location Trek Store Heber City Summary Retail Associate Trek Benefits • Flexible and fun ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Utah

Hospitality Associate information

See Utah salary details

$9

$17

$32

How much do hospitality associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for hospitality associate in Utah is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.93 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Utah? The most popular types of Hospitality jobs in Utah are:
What are popular job titles related to Hospitality Associate jobs in Utah? For Hospitality Associate jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Utah look for? The top searched job categories for Hospitality Associate jobs in Utah are:
What cities in Utah are hiring for Hospitality Associate jobs? Cities in Utah with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Utah as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Member Sales Associate

Serenity Mental Health Centers

Lehi, UT

$13.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Member Sales Associate

Location: Lehi, UT

Employment Type: Full-Time ONSITE 

Serenity is growing its client-facing team and we're looking for a Member Sales Associate who knows how to make people feel informed, confident in the decisions they're making, and driving the results that matter. This is a high-touch, relationship-driven role with real performance expectations. You'll be the person clients rely on to understand their options, navigate next steps, and feel genuinely supported throughout the process and you'll be measured on how well you move them forward. If you've built your career in premium customer service, hospitality, or any environment where quality and outcomes were both non-negotiable, this role will feel familiar fast. 

What You'll Do 

  • Guide clients through their available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step 
  • Listen carefully, ask the right questions, and document client information accurately and thoroughly 
  • Work toward individual KPIs and contribute to team performance goals with consistency and accountability 
  • Handle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving 
  • Coordinate handoffs between internal teams to ensure the client experience stays seamless 
  • Follow up with clients to keep momentum moving and ensure nothing falls through the cracks 

What You Bring 

  • 2+ years of full-time, high-quality customer-facing experience. Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments strongly preferred 
  • A track record of hitting goals or performance targets, and the self-motivation to keep raising the bar 
  • You build trust quickly and people feel comfortable with you almost immediately 
  • You handle rejection well - you don't take it personally, you learn from it and stay focused on the outcome 
  • Strong active listening skills - you catch what people mean, not just what they say 
  • Able to manage a high volume of interactions without letting quality slip 
  • Some leadership experience or the desire to grow into one - team leads and shift supervisors are encouraged to apply 

Schedule & Compensation 

  • Condensed work week - three 13-hour shifts 
  • Competitive pay 
  • 90% employer-paid medical, dental, and vision coverage 
  • 401(k) retirement plan 
  • 10 PTO days to start, 15 after year one, plus 10 paid holidays 
  • Significant growth and promotion potential as Serenity continues to expand 

About Serenity 

Serenity is a driven company delivering advanced, evidence-based solutions for clients who are looking for better outcomes. Our client-facing teams are the core of how people experience what we do - and we invest heavily in people who show up, perform, and genuinely care about the clients they serve. If you've spent your career in environments where every interaction mattered, the standard was always high, and you knew how to get results, you'll find this place was built for people like you. 

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

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