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Hospitality Associate Jobs in Layton, UT (NOW HIRING)

Concord Hospitality

Housekeeper Room Care

Salt Lake City, UT · On-site

$13.50 - $17.25/hr

Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. ¿Estás listo para comenzar un camino con ...

Trek Bikes

Sales Associate

Salt Lake City, UT

$400K/yr

We build only products we love, provide incredible hospitality to our customers, and change the ... Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our ...

Trek Bicycle

Sales Associate

Salt Lake City, UT · On-site

$400K/yr

We build only products we love, provide incredible hospitality to our customers, and change the ... Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our ...

Trek Bikes

Sales Associate

Salt Lake City, UT · On-site

$400K/yr

We build only products we love, provide incredible hospitality to our customers, and change the ... Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our ...

Trek Bicycle

Sales Associate

Salt Lake City, UT · On-site

$400K/yr

We build only products we love, provide incredible hospitality to our customers, and change the ... Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our ...

Flik Hospitality Group

LOUNGE MANAGER

Salt Lake City, UT · On-site

$80K - $85K/yr

Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. * Medical * Dental * Vision * Life Insurance ...

Flik Hospitality Group

SOUS CHEF

Salt Lake City, UT · On-site

$70K - $75K/yr

Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. * Medical * Dental * Vision * Life Insurance ...

Go Rentals

Guest Services Associate

Salt Lake City, UT · On-site

$19/hr

We seek a talented guest service associate who: • Is hospitality minded & understands first-class ... service • Is comfortable & professional with high-profile guests • Is ready to learn, create ...

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Hospitality Associate information

See Layton, UT salary details

$9

$17

$32

How much do hospitality associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for hospitality associate in Layton, UT is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.93 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Layton, UT? The most popular types of Hospitality jobs in Layton, UT are:
What job categories do people searching Hospitality Associate jobs in Layton, UT look for? The top searched job categories for Hospitality Associate jobs in Layton, UT are:
What cities near Layton, UT are hiring for Hospitality Associate jobs? Cities near Layton, UT with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Layton, UT as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,576 per year, or $17.1 per hour.

Hospitality & Amenities Manager

Fidelity Investments

Salt Lake City, UT

Full-time

Re-posted 13 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Are you passionate about customer service? Do you have an interest in real estate? Do you thrive when leading people and building relationships? If so, Fidelity Real Estate is seeking a Manager of Facilities and Operations to join our team!

In this role, your primary responsibility will be to provide a magnetic and vibrant workplace experience for all Fidelity associates and visitors by leading the delivery of on-site amenities and hospitality services.

You will provide vendor oversight and deliver on the strategy that is set for food and beverage, fitness and wellness programs. You will also support multifaceted real estate products and service initiatives.

This role is based out of Salt Lake City, UT and has regional responsibilities and personnel in Denver Colorado, Salt Lake City Utah, San Francisco California, and Albuquerque New Mexico. This team of on-site associates is highly visible and readily available to respond to associate needs.

The Expertise and Skills You Bring

  • Undergraduate degree or relevant experience.
  • Proven track record in hospitality or customer service field is required.
  • Corporate real estate knowledge desired, particularly in building operations.
  • Familiarity with the financial services industry is valued.
  • Experience developing a team.
  • Experience with vendor management, including performance accountability, contract compliance, and risk management.
  • Proficiency with Microsoft Office.
  • Excel at meeting new people and networking and have a compassionate, thoughtful, and respectful demeanor.
  • Excellent communication and listening skills and the ability to influence others.
  • Direct a team focused on delivering quality services that enable the success of Fidelity businesses.
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic.
  • Apply innovative thinking to tackle problems.
  • Proactively find opportunities to improve, seek feedback, track issues for resolution, and measure engagement efforts.
  • Partner with other real estate teams to align priorities, develop and implement regional programs and projects.
  • Cultivate key partnerships with Security, Technology and other groups to collectively ensure that business needs are met.

Other Requirements

  • Role is on-site 100%.
  • Periodic travel is required.

The Team

Fidelity Real Estate is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. The Facilities Operations team manages more than 7 million square feet of space in the United States and overseas and ensures a safe and productive environment for employees while maintaining best-in-class real estate for our visitors and clients. We are customer-centric and focus on delivering solutions that meet the needs of Fidelity associates at all levels.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Real Estate

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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