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Hospitality Associate Jobs in Puerto Rico (NOW HIRING)

Schulte Companies

Breakfast Attendant

San Juan, PR · On-site

$12.75 - $15.25/hr

  • Medical

  • Life

  • PTO

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte Companies

Breakfast Bar Attendant

San Juan, PR · On-site

$12.75 - $15.25/hr

  • Medical

  • Life

  • PTO

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Joella's Hot Chicken

Breakfast Bar Attendant

San Juan, PR · On-site

$12.75 - $15.50/hr

  • Medical

  • Life

  • PTO

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Marriott

Housekeeping Manager (NE)

San Juan, PR · On-site

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Utility Cleaner

San Juan, PR

At our hotels these associates may work across departments (e.g., kitchen, food and beverage ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

Marriott International

Utility Cleaner

San Juan, PR · On-site

$14.68/hr

At our hotels these associates may work across departments (e.g., kitchen, food and beverage ... About the Team Marriott Hotels strive to elevate the art of hospitality, innovating at every ...

Marriott

Soft Count Clerk (Part-Time)

San Juan, PR · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

Schulte Companies

Server/Cook

San Juan, PR

  • Medical

  • Life

  • Retirement

  • PTO

... associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Joella's Hot Chicken

Server/Cook

San Juan, PR · On-site

  • Medical

  • Life

  • Retirement

  • PTO

... associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Joella's Hot Chicken

Server/Cook

San Juan, PR · On-site

  • Medical

  • Life

  • Retirement

  • PTO

... associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Schulte

Server/Cook

San Juan, PR · On-site

  • Medical

  • Life

  • Retirement

  • PTO

... associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Schulte Companies

Server/Cook

San Juan, PR

  • Medical

  • Life

  • Retirement

  • PTO

... associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Marriott

Manager - Bar

San Juan, PR

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ... JW believes our associates come first. Because if you're happy, our guests will be happy. JW ...

Marriott

Housekeeper-MakeReady

San Juan, PR

$13.75 - $17.50/hr

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

Marriott International

Sales Coordinator

San Juan, PR · On-site

$17.09/hr

We actively foster an environment where the unique backgrounds of our associates are valued and ... About the Team Marriott Hotels strive to elevate the art of hospitality, innovating at every ...

Marriott

Guest Service Expert (Part Time)

San Juan, PR

$14.50 - $18.50/hr

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

Marriott

Sales Coordinator

San Juan, PR · On-site

$18.25 - $25/hr

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

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Hospitality Associate information

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Puerto Rico?

The most popular types of Hospitality jobs in Puerto Rico are:

What job categories do people searching Hospitality Associate jobs in Puerto Rico look for?

The top searched job categories for Hospitality Associate jobs in Puerto Rico are:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution.

Breakfast Attendant

Schulte Companies

San Juan, PR • On-site

$12.75 - $15.25/hr

Full-time

Medical, Life, PTO

Posted 6 days ago

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our team! SHGis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
Paid Parental Leave
Paid Time Off
Holiday Pay
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Groupis a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Prepares and serves the daily complimentary breakfast bar
Greets each guest and ensures guests are satisfied
Ensures breakfast area is sufficiently stocked at all times
Ensures cleanliness of breakfast area
Other duties as assigned
Perform various other duties as assigned

EDUCATION AND EXPERIENCE

Minimum of one (1) year in restaurant/kitchen service role
Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES

Ability to multi-task
Team player
Ability to exceed expectations of guests
Knowledge of kitchen/restaurant operations
Ability to communicate effectively verbally

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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