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Hospitality Associate Jobs in Puerto Rico (NOW HIRING)

Marriott

Guest Environment Expert (Housekeeper)

San Juan, PR

$13.75 - $17.50/hr

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

New

Rio Mar Hospitality Management

PR · On-site

$32K - $43K/yr

Associate or bachelor's degree in hospitality, Business, or a related field preferred. * Bilingual proficiency (English and Spanish) is mandatory. * Working knowledge of spa treatments, services ...

Rio Mar Hospitality Management

PR · On-site

$32K - $43K/yr

Associate or bachelor's degree in hospitality, Business, or a related field preferred. * Bilingual proficiency (English and Spanish) is mandatory. * Working knowledge of spa treatments, services ...

Sephora

Operations Associate - Part Time

Bayamon, PR

$16.60 - $19.30/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... a similar role or in a retail, hospitality, or client-focused environment * Excellent ...

Sephora

Operations Associate - Part Time

Bayamon, PR · On-site

$16.60 - $19.30/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... a similar role or in a retail, hospitality, or client-focused environment * Excellent ...

Sephora

Operations Associate - Flex

San Juan, PR · On-site

$16.60 - $19.30/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... a similar role or in a retail, hospitality, or client-focused environment * Excellent ...

Rio Mar Hospitality Management

PR · On-site

$14.25 - $18.75/hr

High school diploma or equivalent required; associate or bachelor's degree preferred. * Minimum of 2 years of experience in an administrative or office support role; Human Resources or hospitality ...

Schulte Companies

Dish Steward

San Juan, PR

$14.50 - $20/hr

... associates in accordance with the Company's Paid Time Off policy.Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Schulte

Dish Steward

San Juan, PR · On-site

$14.50 - $20/hr

... associates in accordance with the Company's Paid Time Off policy.Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Schulte Companies

Dish Steward

San Juan, PR

$14.50 - $20/hr

... associates in accordance with the Company's Paid Time Off policy.Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal ...

Deca Analytics

Financial Associate

San Juan, PR · On-site

... or Hospitality Tax Credits, local and federal grants, and private or government-backed debt ... We are seeking a detail-oriented and motivated Financial Associate to join our team. In this ...

Deca Analytics

Financial Associate

San Juan, PR · On-site

... or Hospitality Tax Credits, local and federal grants, and private or government-backed debt ... We are seeking a detail-oriented and motivated Financial Associate to join our team. In this ...

Rio Mar Hospitality Management

PR · On-site

$15 - $19.25/hr

High school diploma or equivalent required; associate's degree in a related field preferred. * Minimum of 2 years of experience in loss prevention, security, law enforcement, hospitality security, or ...

Joella's Hot Chicken

Breakfast Bar Attendant

San Juan, PR · On-site

$12.75 - $15.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte Companies

Breakfast Bar Attendant

San Juan, PR

$12.75 - $15.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte

Breakfast Bar Attendant

San Juan, PR · On-site

$12.75 - $15.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte Companies

Breakfast Attendant

San Juan, PR

$12.75 - $15.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte

Breakfast Attendant

San Juan, PR · On-site

$12.75 - $15.25/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

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Hospitality Associate information

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Puerto Rico?

The most popular types of Hospitality jobs in Puerto Rico are:

What job categories do people searching Hospitality Associate jobs in Puerto Rico look for?

The top searched job categories for Hospitality Associate jobs in Puerto Rico are:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution.

Guest Environment Expert

Marriott International

San Juan, PR • On-site

$15.54/hr

Full-time

Posted 3 days ago

New

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

53rd of 107 rated hotels

Job description


POSITION SUMMARY
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the Team
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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