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Hospitality Assistant Jobs in Spring, TX (NOW HIRING)

Stratton Amenities

Lead Concierge

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Lead by example in professionalism, appearance, communication, and hospitality. * Assist with onboarding and training new concierge associates. * Provide coaching and performance feedback to ...

ssagroup

Food Service - Hospitality Associate

Houston, TX

$14.25 - $19.50/hr

  • Retirement

Hospitality Associate Location: In Unit Department: Varies (Dependent on Venue) Reports To ... Provide guests with information about attractions, services, and offerings. * Assist guests with ...

SSA Group

Food Service - Hospitality Associate

Houston, TX · On-site

$12 - $14/hr

  • Retirement

Hospitality Associate Location: In Unit Department: Varies (Dependent on Venue) Reports To ... Provide guests with information about attractions, services, and offerings. * Assist guests with ...

ssagroup

Food Service - Hospitality Associate

Houston, TX · On-site

$14.25 - $19.50/hr

  • Retirement

Hospitality Associate Location: In Unit Department: Varies (Dependent on Venue) Reports To ... Provide guests with information about attractions, services, and offerings. * Assist guests with ...

J.F. Shea Family of Companies

Hospitality Director

Conroe, TX · On-site

$90K - $95K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Hospitality Director works in conjunction with the VP of Operations and/or Area General Manager ... * Assist the VP or Area GM in establishing goals and processes for measuring sales, revenue, new ...

Hooters

Hospitality Service Support

Katy, TX · On-site

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... The Host recognizes and knows how to assist parties with children, large parties, businessmen/women ...

Hooters

Hospitality Service Support

Katy, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... The Host recognizes and knows how to assist parties with children, large parties, businessmen/women ...

Hooters

Hospitality Service Support

Humble, TX · On-site

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... The Host recognizes and knows how to assist parties with children, large parties, businessmen/women ...

Hooters

Hospitality Service Support

Humble, TX · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... The Host recognizes and knows how to assist parties with children, large parties, businessmen/women ...

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All JobsHospitality JobsHospitality Assistant JobsHospitality Assistant Jobs in Spring, TX

Hospitality Assistant information

What is a hospitality assistant?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What are the key skills and qualifications needed to thrive as a hospitality assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What are some typical challenges hospitality assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the most commonly searched types of Hospitality jobs in Spring, TX?

The most popular types of Hospitality jobs in Spring, TX are:

What are popular job titles related to Hospitality Assistant jobs in Spring, TX?

For Hospitality Assistant jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Hospitality Assistant jobs in Spring, TX look for?

The top searched job categories for Hospitality Assistant jobs in Spring, TX are:

What cities near Spring, TX are hiring for Hospitality Assistant jobs?

Cities near Spring, TX with the most Hospitality Assistant job openings:

Hospitality Assistant jobs near you

Lead Concierge

Stratton Amenities

Houston, TX • On-site

Part-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Lead Concierge/Front Desk Supervisor
Location: Houston, TX
Company: Stratton Amenities
Position Type: Full-Time
Position Summary
Stratton Amenities is seeking a polished, service-oriented Lead Concierge to oversee daily front desk operations at a luxury residential community in Houston, Texas. This position serves as the primary on-site leader for the concierge team and is responsible for maintaining hospitality standards, supporting team performance, and ensuring an exceptional resident experience.
The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk responsibilities.
Essential Responsibilities
  • Deliver exceptional customer service to residents, guests, vendors, and property staff.
  • Serve as the primary point of contact for concierge operations during assigned shifts.
  • Lead by example in professionalism, appearance, communication, and hospitality.
  • Assist with onboarding and training new concierge associates.
  • Provide coaching and performance feedback to concierge team members.
  • Ensure all front desk procedures, policies, and service standards are followed.
  • Maintain accurate shift notes, incident reports, and daily activity logs.
  • Monitor resident requests and ensure timely follow-up and resolution.
  • Coordinate package management, visitor access, amenity reservations, and resident communications.
  • Conduct routine audits of front desk operations and report concerns to management.
  • Assist with schedule coverage and shift transitions as needed.
  • Communicate operational issues, resident concerns, and service opportunities to property management and Stratton leadership.
  • Maintain a clean, organized, and professional front desk environment.
Qualifications
  • Minimum 2 years of customer service, hospitality, concierge, hotel, residential, or front desk experience.
  • Previous leadership, supervisory, or lead experience preferred.
  • Strong verbal and written communication skills.
  • Professional appearance and demeanor.
  • Excellent problem-solving and conflict-resolution skills.
  • Ability to remain calm and professional in fast-paced situations.
  • Comfortable using computers, email, property management software, and Microsoft Office applications.
  • Reliable transportation and consistent attendance.
  • Ability to work evenings, weekends, and holidays as required.
Physical Requirements
  • Ability to sit, stand, and walk for extended periods.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to respond quickly to resident and property needs throughout the community.
Preferred Background
Experience in any of the following environments is highly desirable:
  • Luxury apartment communities
  • High-rise residential buildings
  • Hotels and resorts
  • Private clubs
  • Corporate reception or executive support environments
  • Customer-facing hospitality roles
Compensation & Benefits
  • Competitive hourly compensation
  • Opportunities for advancement within Stratton Amenities
  • Ongoing training and development
  • Employee referral program
  • Medical, dental, and vision benefits (where applicable)
  • Paid time off and company holidays (where applicable)
Success Profile
The ideal Lead Concierge is a hospitality-focused professional who takes ownership of the resident experience, supports team accountability, communicates effectively with property management, and consistently demonstrates leadership through actions rather than title.

What Stratton Amenities employees say

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