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Hospitality Assistant Jobs in Santa Rosa, CA (NOW HIRING)

Cline

Seasonal Tasting Room Host - Jacuzzi

Sonoma, CA · On-site

$18/hr

Maintain Tasting Room including organization, inventory, and stocking supplies * Assist DTC warehouse by packing shipping orders during slow hospitality times. * Passionate about wine and desire to ...

The Hire Standard

Personal Assistant

Napa, CA · On-site

$170K/yr

We're partnering confidentially with a highly private, hospitality-driven household seeking an exceptional Personal Assistant to become a trusted extension of the principal and family. This is a rare ...

Cattlemens

Assistant Manager

Rohnert Park, CA · On-site

Join a team that values hospitality, teamwork, and work-life balance. What You'll Do As an Assistant Manager, you'll support the General Manager in leading daily restaurant operations while building ...

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Hospitality Assistant information

See Santa Rosa, CA salary details

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How much do hospitality assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for hospitality assistant in Santa Rosa, CA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $24.09 per hour, depending on experience, location, and employer.

What is a hospitality assistant?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What are the key skills and qualifications needed to thrive as a hospitality assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What are some typical challenges hospitality assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the most commonly searched types of Hospitality jobs in Santa Rosa, CA?

The most popular types of Hospitality jobs in Santa Rosa, CA are:

What are popular job titles related to Hospitality Assistant jobs in Santa Rosa, CA?

For Hospitality Assistant jobs in Santa Rosa, CA, the most frequently searched job titles are:

What cities near Santa Rosa, CA are hiring for Hospitality Assistant jobs?

Cities near Santa Rosa, CA with the most Hospitality Assistant job openings:

Hospitality Assistant jobs near you

Asst Hospitality Manager - Luxury Experiences, Sterling Vineyards

TWE Global

Calistoga, CA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


About Us
Treasury Wine Estates (TWE) is one of the world's largest wine companies, and we are proud of our portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE, we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched and joyful communities.
At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people. Learn more about our people promise and our renowned portfolio of global brands.
About Sterling Vineyards
Internationally known, Sterling Vineyards is one of the most visited wineries in Napa Valley. Modeled after a Greek monastery, the winery sits 300 feet above the valley floor where visitors take an aerial tram to access the top-quality Bordeaux varietals and majestic 360-degree views of Napa Valley.
About the Role
As the Luxury Experiences Assistant Hospitality Manager at our Hilltop Tasting Room, you will lead a high-performing hospitality team delivering elevated guest experiences in one of Sterling's most distinctive settings. This role oversees premium food and wine experiences, ensuring exceptional service, compelling storytelling, and luxury hospitality standards.
You will coach and develop Hospitality Associates to deliver personalized service while achieving direct-to-consumer sales goals. As a frontline leader, you will oversee service execution, team performance, and daily operations, creating memorable guest experiences that strengthen Sterling's reputation as a premier Napa Valley destination.
Responsibilities:
  • Lead, coach, and motivate a team of ~20 Hospitality Sales Associates to achieve DTC revenue, wine club conversion, data capture, and AOV goals.
  • Maintain cost controls, inventory, and sales incentives.
  • Uphold guest service standards; engage with guests and resolve concerns.
  • Oversee premium experiences, including food and wine pairings and elevated service training.
  • Partner with Marketing, Operations, Retail, and Culinary teams on programming and guest experiences
  • Recruit, train, schedule, mentor and evaluate team members.
  • Manage daily operations including opening/closing procedures, cash handling, POS support, and compliance requirements
  • Support local hospitality partnerships, special events, and wine club engagement
About You
  • You thrive in a fast-paced hospitality environment and enjoy leading sales-focused teams.
  • You bring 4+ years of DTC wine sales or guest service experience with a track record of achieving goals.
  • You have experience leading teams of 15+ and developing high-performing employees.
  • You possess strong wine knowledge and can confidently educate guests.
  • You are organized, self-motivated, and comfortable managing daily operations.
  • You communicate effectively and are proficient with MS Office, POS, and reservation systems.
  • You are available to work weekends and holidays and represent the brand professionally.
  • You can lift 40 lbs., are at least 21 years of age, and can travel occasionally.
Why you'll love it here
Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE. We prioritize your growth with access to global career opportunities and structured programs designed to support your health, wellbeing, and career development. Learn more about our benefits and culture here.
Benefits depend on your work category and may include
  • Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays. Plus, a "TWE4ME Day" - a day to spend however you choose!
  • Paid Parental & Caregiver Leave: Generous time off for life's big moments.
  • Volunteer Days: Get paid to give back-2 full days each year!
  • Flexible Work Options: Find your flex-hybrid and custom schedules available for certain roles.
  • Wellbeing First: Medical, dental, vision, free mental health support, and an award-winning wellness program.
  • 401(k) with Company Match: 100% vested from day one. Regular Full and Part-Time employees are eligible after 60 days of employment.
  • Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays.
  • Wine Perks & Discounts: Enjoy exclusive employee pricing on the world's best wines, plus receive a generous product allowance.
  • Recognition & Rewards: Celebrate wins and earn fun rewards.

It takes all varietals
Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected characteristic. If you require assistance or accommodation during the application process, please contact recruitment@tweglobal.com, quoting the job title and reference number.
Apply Today!
The compensation range listed reflects a good faith estimate of the hiring range for this position at the time of posting. Treasury reserves the right to modify compensation ranges, incentive plans, and benefits at any time, subject to applicable law.
Pay Transparency Disclosure: The base pay range offered for this position is $69,000 to $80,500 per year and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Treasury reserves the right to modify the range in the future.

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