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Hospitality Analytics Jobs (NOW HIRING)

Job Title: Hospitality Manager Location: Washington, DC Reporting to: Deputy General Manager ... Analytical & Problem-Solving Skills Proficient in reviewing guest feedback and operational data to ...

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For any inquiries about this campaign, reach out to our Operations Analyst at the provided email ... the hospitality industry. Keep an eye on our job listings as new openings become available ...

Hospitality Manager

Atascocita, TX ยท On-site

$22 - $23/hr

As the Hospitality Manager, you will partner closely with the Executive Chef and Culinary Services ... Initiate and analyze resident satisfaction surveys, focus groups, and point-of-sale data to drive ...

Hospitality Manager

Green Acres, FL ยท On-site

$17 - $20/hr

Hospitality Manager NOTE - Position is also known as Front of House Shift Lead at the restaurant The ideal candidate is a highly analytical leader who will join our restaurant management team at a ...

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Senior Product Manager, Data & AI

Lawrenceville, GA ยท On-site

$115K - $153K/yr

... hospitality analytics and building a compelling narrative that positions M3's data capabilities as a strategic platform, not a reporting bolt-on. * Discovery & Customer Insight: Conduct deep ...

Hospitality Manager

Columbus, OH ยท On-site

$58K - $60K/yr

The LAZ Hospitality silo is a unique team within LAZ Parking dedicated to growth through ... Monitor, review, and analyze the market rate structures. Education: Bachelor's Degree or equivalent ...

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Hospitality Analytics information

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$64.5K

$125.3K

$179K

How much do hospitality analytics jobs pay per year?

As of Jul 7, 2026, the average yearly pay for hospitality analytics in the United States is $125,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $149,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Hospitality Analytics, and why are they important?

To thrive in Hospitality Analytics, you need strong analytical skills, proficiency in data interpretation, and a background in hospitality management or a related field. Familiarity with business intelligence tools such as Tableau, SQL, and property management systems (PMS) is typically required, along with certifications in analytics or revenue management. Excellent communication, problem-solving, and collaboration skills help translate data insights into actionable business strategies. These skills and qualities are essential for optimizing operations, increasing revenue, and driving guest satisfaction in a competitive industry.

What is the difference between Hospitality Analytics vs Hospitality Data Analyst?

AspectHospitality AnalyticsHospitality Data Analyst
Required CredentialsDegree in Hospitality, Data Science, or related fields; knowledge of analytics toolsDegree in Hospitality, Data Science, or related fields; proficiency in data analysis software
Work EnvironmentHotels, resorts, and hospitality companies focusing on strategic insightsHotels, restaurants, and hospitality firms analyzing operational data
Employer & Industry UsageUsed for strategic decision-making and business growthUsed for operational improvements and reporting

Hospitality Analytics focuses on deriving strategic insights from data to improve overall business performance, while Hospitality Data Analysts primarily handle data collection, analysis, and reporting to support operational decisions. Both roles require similar skills and often overlap, but Hospitality Analytics tends to have a broader strategic scope.

What are some common challenges faced in a Hospitality Analytics role, and how can they be addressed?

Professionals in Hospitality Analytics often encounter challenges related to integrating data from diverse sources such as property management systems, customer feedback platforms, and financial databases. Ensuring data accuracy and consistency is crucial, as discrepancies can impact decision-making. Collaborating closely with operations, marketing, and IT teams helps streamline data collection and interpretation. Proactively communicating insights and providing actionable recommendations can bridge the gap between analytics and on-the-ground hospitality operations.

What is hospitality analytics?

Hospitality analytics involves the collection, analysis, and interpretation of data to help businesses in the hospitality industry, such as hotels and restaurants, make informed decisions. It focuses on understanding customer behavior, improving operational efficiency, and maximizing revenue through data-driven insights. By utilizing tools like business intelligence platforms and predictive analytics, hospitality professionals can optimize pricing, enhance guest experiences, and identify market trends. This approach ultimately helps organizations stay competitive and responsive to changing market demands.
More about Hospitality Analytics jobs
What cities are hiring for Hospitality Analytics jobs? Cities with the most Hospitality Analytics job openings:
What states have the most Hospitality Analytics jobs? States with the most job openings for Hospitality Analytics jobs include:
Infographic showing various Hospitality Analytics job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $125,326 per year, or $60.3 per hour.

Hospitality Manager - Washington, DC

F1 Arcade

Washington, DC โ€ข On-site

$65K - $80K/yr

Full-time

Posted 14 days ago

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Job description

Job Description

Job Title:

Hospitality Manager

Location:

Washington, DC

Reporting to:

Deputy General Manager

Position Overview

Operational Excellence

As a Hospitality Manager, your role is to ensure that every guest at F1 Arcade enjoys an outstanding and memorable hospitality experience. You will embody our commitment to exceptional service and attention to detail, helping to set a high standard in the competitive socializing industry.

Leading from the Front

A key part of your role is leading the front-of-house team to deliver seamless, high-quality service. You will oversee the team during service, ensuring efficiency, consistency, and a warm, welcoming atmosphere for every guest. By providing clear direction, coaching, and hands-on support, you will help maintain high operational standards and foster a strong service culture within the team.

Guest Interaction

Engaging with guests in a warm and genuine way is a key part of your role. By taking the time to understand their needs, interests, and reasons for visiting, you will help create meaningful connections that enhance their experience. Your ability to gather and use guest insights ensures a personalized and welcoming atmosphere.

Key Areas of Responsibility

Ensuring Exceptional Service and Operational Excellence

Guest Experience

  • Ensure every guest receives a warm welcome and exceptional service throughout their visit.
  • Implement and uphold service standards to maintain a high level of guest satisfaction.
  • Engage with guests to assess their experience, address needs, and resolve issues promptly.
  • Handle guest inquiries, feedback, and complaints professionally to enhance overall satisfaction.

Team Leadership

  • Train, support, and motivate the front-of-house team to deliver outstanding hospitality.
  • Oversee guest-facing roles, including reception, hosts, and servers, ensuring smooth service.
  • Conduct team meetings to share guest feedback, updates, and strategies for improvement.

Operational Excellence

  • Monitor guest feedback from surveys, reviews, and direct interactions to identify trends.
  • Work with other departments to ensure seamless service and resolve recurring guest concerns.
  • Implement process improvements to enhance guest satisfaction, retention, and review scores.

Guest Engagement & Communication

  • Build strong guest relationships to encourage loyalty and repeat visits.
  • Assist in coordinating VIP experiences and personalised services for special occasions.
  • Act as a key point of contact for guests, ensuring their needs are met efficiently.

Skills Required

  • Strong Interpersonal & Communication Skills Ability to engage professionally with guests, team members, and stakeholders to foster positive relationships, resolve issues, and create a welcoming environment.
  • Leadership & Team Motivation Capable of inspiring and guiding the team, encouraging collaboration, and ensuring a shared commitment to delivering exceptional hospitality.
  • Analytical & Problem-Solving Skills Proficient in reviewing guest feedback and operational data to identify areas for improvement and implement effective solutions to enhance service.
  • Attention to Detail Ensures every aspect of the guest experience is carefully planned and executed to maintain high service standards and a seamless operation.
  • Adaptability & Flexibility Thrives in a dynamic hospitality environment, responding proactively to guest needs and operational challenges with innovative solutions.
  • Ability to consistently demonstrate F1 Arcade Core Values;

Pursuit of Excellence

Positive Energy