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Hospitality Analytics Jobs (NOW HIRING)

Chick-fil-A

Hospitality Director

Phoenix, AZ

$25 - $27.50/hr

As a Hospitality Director at Chick-fil-A Deer Valley and Chick-fil-A Norterra, you will play a ... Analyze and improve key performance metrics (guest experience, speed, accuracy, efficiency)

Fooda

Hospitality Director

Boston, MA · On-site

The Hospitality Director is responsible for the strategic and operational leadership of a full ... Analyze usage data to inform planning and capacity management Client Relationship Management

Kohler

Marketing Analyst, Hospitality

Kohler, WI

$67.25K - $100.85K/yr

Marketing Analyst, Hospitality Work Mode: Onsite Location:  Onsite 4 days/week - Kohler, WI ... Specific Responsibilities Full-Funnel Analytics & Reporting * Track, analyze, and report on KPIs ...

Kohler Co.

Marketing Analyst, Hospitality

Kohler, WI · On-site

$67.25K - $100.85K/yr

Marketing Analyst, Hospitality Work Mode: Onsite Location: Onsite 4 days/week - Kohler, WI ... Specific Responsibilities Full-Funnel Analytics & Reporting * Track, analyze, and report on KPIs ...

KOHLER

Marketing Analyst, Hospitality

Kohler, WI

... Kohler Hospitality'smarketing strategic decision-making. This role is responsible for ... Specific Responsibilities Full-Funnel Analytics & Reporting * Track, analyze, and report on KPIs ...

F1 Arcade

Hospitality Manager - Chicago

Chicago, IL

... • Analytical & Problem-Solving Skills Proficient in reviewing guest feedback and operational data to identify areas for improvement and implement effective solutions to enhance service. • ...

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Hospitality Analytics information

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$64.5K

$125.3K

$179K

How much do hospitality analytics jobs pay per year?

As of May 31, 2026, the average yearly pay for hospitality analytics in the United States is $125,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $149,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Hospitality Analytics, and why are they important?

To thrive in Hospitality Analytics, you need strong analytical skills, proficiency in data interpretation, and a background in hospitality management or a related field. Familiarity with business intelligence tools such as Tableau, SQL, and property management systems (PMS) is typically required, along with certifications in analytics or revenue management. Excellent communication, problem-solving, and collaboration skills help translate data insights into actionable business strategies. These skills and qualities are essential for optimizing operations, increasing revenue, and driving guest satisfaction in a competitive industry.

What are some common challenges faced in a Hospitality Analytics role, and how can they be addressed?

Professionals in Hospitality Analytics often encounter challenges related to integrating data from diverse sources such as property management systems, customer feedback platforms, and financial databases. Ensuring data accuracy and consistency is crucial, as discrepancies can impact decision-making. Collaborating closely with operations, marketing, and IT teams helps streamline data collection and interpretation. Proactively communicating insights and providing actionable recommendations can bridge the gap between analytics and on-the-ground hospitality operations.

What is hospitality analytics?

Hospitality analytics involves the collection, analysis, and interpretation of data to help businesses in the hospitality industry, such as hotels and restaurants, make informed decisions. It focuses on understanding customer behavior, improving operational efficiency, and maximizing revenue through data-driven insights. By utilizing tools like business intelligence platforms and predictive analytics, hospitality professionals can optimize pricing, enhance guest experiences, and identify market trends. This approach ultimately helps organizations stay competitive and responsive to changing market demands.

What is the difference between Hospitality Analytics vs Hospitality Data Analyst?

AspectHospitality AnalyticsHospitality Data Analyst
Required CredentialsDegree in Hospitality, Data Science, or related fields; knowledge of analytics toolsDegree in Hospitality, Data Science, or related fields; proficiency in data analysis software
Work EnvironmentHotels, resorts, and hospitality companies focusing on strategic insightsHotels, restaurants, and hospitality firms analyzing operational data
Employer & Industry UsageUsed for strategic decision-making and business growthUsed for operational improvements and reporting

Hospitality Analytics focuses on deriving strategic insights from data to improve overall business performance, while Hospitality Data Analysts primarily handle data collection, analysis, and reporting to support operational decisions. Both roles require similar skills and often overlap, but Hospitality Analytics tends to have a broader strategic scope.

More about Hospitality Analytics jobs
What cities are hiring for Hospitality Analytics jobs? Cities with the most Hospitality Analytics job openings:
What states have the most Hospitality Analytics jobs? States with the most job openings for Hospitality Analytics jobs include:
What job categories do people searching Hospitality Analytics jobs look for? The top searched job categories for Hospitality Analytics jobs are:
Hospitality Analytics jobs near you
Infographic showing various Hospitality Analytics job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $125,326 per year, or $60.3 per hour.
Hospitality Director

Hospitality Director

Chick-fil-A

Phoenix, AZ

$25 - $27.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,449 frontline employees who took The Breakroom Quiz

13th of 104 rated fast food restaurants

Job description

The Opportunity

This is not just a job—it’s a leadership platform.

As a Hospitality Director at Chick-fil-A Deer Valley and Chick-fil-A Norterra, you will play a critical role in shaping the guest experience, developing future leaders, and driving operational excellence in a fast-paced, people-first environment. You will lead front-of-house operations while being cross-developed across all areas of the business.

This role is designed for a high-capacity leader who is passionate about people, thrives in a high-performance culture, and wants to make a lasting impact—both on guests and on the team they lead.

Your Impact (What You’ll Lead & Own)

You won’t just manage operations—you’ll elevate them.

  • Champion a culture where every guest consistently receives remarkable hospitality
  • Lead, coach, and develop Team Members, Trainers, Team Leaders, and Managers
  • Drive excellence in daily operations, especially during high-volume periods
  • Build and sustain a strong leadership pipeline by identifying and developing future leaders
  • Partner with the Operating Partner to strengthen systems, people development, and overall business performance
  • Analyze and improve key performance metrics (guest experience, speed, accuracy, efficiency)
  • Ensure full compliance with operational standards, food safety, and brand expectations
  • Continuously improve systems and processes to create a more effective and scalable operation
Who You Are

You are a people-first, results-driven leader.

  • You naturally influence, inspire, and build trust
  • You are deeply committed to developing others and helping people reach their potential
  • You bring energy and intentionality to every guest interaction
  • You thrive in a fast-paced, high-expectation environment
  • You seek feedback, take ownership, and pursue growth relentlessly
  • You align with our core values: Caring, United, and Relentlessness
Preferred Experience
  • Leadership experience in restaurant, hospitality, or high-volume service environments
  • Proven ability to lead leaders and manage multiple areas or departments
  • Bachelor’s degree preferred or equivalent real-world leadership experience
Compensation & Benefits
  • Hourly leadership role with expected annual earnings of $55,000 – $70,000
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • 401(k) with company match
  • Meal allowance while working
  • Ongoing leadership coaching and professional development
Growth & Development

We don’t just hire leaders—we build them.

  • Clear pathways for advancement within Chick-fil-A
  • Hands-on development across hospitality, kitchen, and training functions
  • Mentorship from experienced senior leaders
  • Opportunities to grow into higher-level leadership roles
Availability & Commitment
  • Full-time, on-site role (40–45 hours/week)
  • Open availability required during operating hours (6:00 AM – 10:00 PM, Monday–Saturday)
  • Flexibility to lead in a dynamic restaurant environment

Located in Phoenix, AZ, Chick-fil-A Norterra and Chick-fil-A Deer Valley are owned and operated by Jeff Myles, who has been with Chick-fil-A for over 25 years. Jeff and his team are passionate about excellence, innovation, and caring for the North Phoenix community and all who come into contact with Chick-fil-A. The team exists to provide a living wage and opportunities for growth, while giving generously to their guests and community. The team embodies a Culture of Care, Unity, Teamwork, and the Relentless Pursuit of Excellence. Join a thriving team that is committed to growth and is making a positive impact on the lives of so many!

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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