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Hospital Scheduler Jobs (NOW HIRING)

Medix

Surgery Scheduler

White Plains, NY · On-site

$25 - $29/hr

Coordinate, book, and schedule surgical procedures directly through hospital systems and networks. * Communicate with external primary care and pediatric offices to coordinate required patient labs ...

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Hospital Scheduler information

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How much do hospital scheduler jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hospital scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What does a hospital scheduler do?

A Hospital Scheduler is responsible for organizing and coordinating patient appointments, procedures, and surgeries within a hospital setting. They work closely with physicians, nurses, and other healthcare staff to ensure that schedules are efficient and that patients receive timely care. Hospital Schedulers also manage appointment records, verify patient information, and may help with insurance pre-authorizations. Their role is crucial in maintaining smooth hospital operations and optimizing patient flow.

How does a hospital scheduler typically interact with medical staff and patients to coordinate appointments effectively?

Hospital Schedulers serve as a vital liaison between patients, physicians, and various departments within the hospital. They regularly communicate with doctors and nurses to confirm availability, ensure that necessary resources (like rooms or equipment) are ready, and accommodate urgent cases. Schedulers also interact directly with patients to book, confirm, or reschedule appointments, providing clear instructions and addressing any questions. This collaborative approach helps minimize scheduling conflicts and ensures smooth patient flow throughout the hospital.

What are the key skills and qualifications needed to thrive as a hospital scheduler, and why are they important?

To thrive as a Hospital Scheduler, you need strong organizational skills, attention to detail, and knowledge of healthcare scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with hospital scheduling software, electronic health records (EHR) systems, and Microsoft Office applications is typically required. Excellent communication, problem-solving, and customer service skills help you manage patient needs and coordinate effectively with healthcare staff. These competencies ensure efficient scheduling, reduce errors, and enhance the patient experience in a busy hospital environment.

What is the difference between Hospital Scheduler vs Medical Office Coordinator?

AspectHospital SchedulerMedical Office Coordinator
CredentialsHigh school diploma; certification preferredHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, outpatient centers
Job ResponsibilitiesScheduling patient appointments, managing staff schedulesCoordinating patient flow, handling administrative tasks
Industry UsageCommon in hospital settingsCommon in outpatient and private practices

The Hospital Scheduler primarily focuses on organizing patient appointments and staff schedules within hospital environments. In contrast, the Medical Office Coordinator handles broader administrative duties, including patient flow and office management in outpatient settings. Both roles require similar credentials and are essential for efficient healthcare operations, but they differ mainly in scope and work environment.

How do I become a hospital scheduler?

To become a hospital scheduler, typically you need a high school diploma or equivalent, along with strong organizational and communication skills. Some employers prefer candidates with experience in healthcare or familiarity with scheduling software like Meditech or Epic. Certification is not usually required but can enhance job prospects.

What do hospital schedulers do at hospitals?

Hospital schedulers coordinate and manage the scheduling of patient appointments, surgeries, and staff shifts to ensure efficient hospital operations. They use scheduling software, communicate with medical staff and patients, and may handle rescheduling or cancellations to optimize resource use and patient care.
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Cities with the most Hospital Scheduler job openings:

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Hospital Scheduler jobs near you
Infographic showing various Hospital Scheduler job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 71% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

COO Hospital Scheduling Operations

Murfreesboro, TN • On-site

HCA Healthcare
Hospitals • 10K+ employees
Learn more about HCA Healthcareexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

HCA Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 2,321 frontline employees who took The Breakroom Quiz

Job description

Introduction

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a COO of Hospital Scheduling Operations for our HCA Healthcare team where excellence creates excellence.  This role will be based in Nashville, TN.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our COO of Hospital Scheduling Operations role today!

Job Summary and Qualifications

The Chief Operation Officer (COO) of Hospital Scheduling Operations provides strategic direction, operational oversight, and execution leadership for hospital-based scheduling operations across Operating Room (OR), Labor & Delivery (L&D), and Centralized Nurse Staffing (CSS). This role integrates enterprise strategy with operational execution, ensuring alignment with organizational objectives while delivering efficient, high-quality, patient-centered scheduling services.

Leads large-scale, multi-site operations and drives performance through process optimization, technology enablement, and workforce management strategies. Accountable for service delivery across the scheduling continuum, including contact center integration, patient access, and staffing coordination.

Supervisor: CEO, Contact Center Operations

Supervises: Operations leaders and Process Leadership Teams

Duties (included but are not limited to):

Strategic Leadership and Growth

• Define and execute strategy for hospital scheduling operations across OR, L&D, and CSS

• Drive innovation in scheduling models, workforce optimization, and automation

• Expand centralized scheduling capabilities and shared services

• Partner with executive stakeholders on growth and scalability initiatives

Operational Oversight

• Lead end-to-end scheduling operations ensuring accuracy, timeliness, and service quality

• Monitor and achieve key performance indicators including access, utilization, and satisfaction

• Standardize workflows, policies, and controls

• Ensure operational continuity and successful transitions coordination across functions to balance demand, capacity, and resource allocation

Technology and Process Optimization

• Advance scheduling technologies, automation, and digital tools

• Utilize analytics to drive performance and decision-making

• Implement continuous improvement practice

Leadership and Talent Management

• Build and develop high-performing teams

• Establish a culture of accountability and service excellence

• Lead succession planning and leadership development

• Ensure appropriate staffing models and competencies

Customer and Stakeholder Engagement

• Deliver consistent, high-quality patient and physician experiences

• Collaborate with hospital and clinical leadership

• Drive patient experience improvements across scheduling touchpoints

Education:

  • Bachelor’s degree required
  • Master’s degree preferred

Experience:

• 10–15+ years of healthcare operations leadership experience

• Experience leading large, multi-site or shared services organizations

• Background in hospital operations, scheduling, or workforce management preferred

• Executive leadership and operational management

• Strong communication and stakeholder engagement

• Financial and analytical acumen

• Experience with process improvement and OR process flow

• Familiarity with access management, capacity planning, or customer/patient experience strategies preferred

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a COO Hospital Scheduling Operations. Unlock your leadership potential with HCA Healthcare.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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