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Hospital Gift Shop Manager Jobs (NOW HIRING)

Goshen Health

Gift Shop Manager

Goshen, IN · On-site

... and management of the Maple Corner Botique and Gift Shoppe. The person in this position ... Hospital Auxiliary regarding fundraising and event activity. Position Qualifications Minimum ...

Goshen Health

Gift Shop Manager

Goshen, IN · On-site

... and management of the Maple Corner Botique and Gift Shoppe. The person in this position ... Hospital Auxiliary regarding fundraising and event activity. Position Qualifications Minimum ...

Inova

Gift Shop Associate - PRN

Falls Church, VA · On-site

$17 - $26.90/hr

Handles the daily operations of the hospital Gift Shop under the supervision of the Gift Shop Manager. Responsible for all sales activities during assigned shifts. Your ability to provide excellent ...

Inova Primary Care

Gift Shop Associate - PRN

Falls Church, VA · On-site

$16.25 - $18.75/hr

Handles the daily operations of the hospital Gift Shop under the supervision of the Gift Shop Manager. Responsible for all sales activities during assigned shifts. Your ability to provide excellent ...

FORT HALL CASINO

Gift Shop Manager

Fort Hall, ID · On-site

POSITION TITLE Gift Shop Manager DEPARTMENT Donzia REPORTS TO Hotel Executive Director LICENSING LEVEL SALARY GRADE E02 FLSA STATUS Exempt POSITION SUMMARY Accomplishes the Donzia Gift Shop ...

BJC HealthCare

Lead - Gift Shop Clerk

Saint Louis, MO

$13.50 - $16/hr

Well, Barnes-Jewish Hospital has the perfect job for you! Join the Gift Shop department at our ... gift shop manager in the daily operation of the gift shop. The lead helps to coordinate and ...

New

Covenant Health

GIFT SHOP SALES ASSOCIATE

Knoxville, TN · On-site

$14.25 - $16.50/hr

Gift Shop Sales Associate PRN/OCC, Variable hours, Night Shift Fort Sanders Regional Overview ... Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical ...

Covenant Health

GIFT SHOP SALES ASSOCIATE

Knoxville, TN · On-site

$14.25 - $16.50/hr

Overview Gift Shop Sales Associate PRN/OCC, Variable hours, Night Shift Fort Sanders Regional ... Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical ...

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Hospital Gift Shop Manager information

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$27

How much do hospital gift shop manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for hospital gift shop manager in the United States is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does a hospital gift shop manager do?

A Hospital Gift Shop Manager oversees the daily operations of a gift shop located within a hospital. Their responsibilities include managing inventory, ordering new merchandise, supervising staff or volunteers, and creating attractive displays to appeal to visitors, patients, and staff. They also handle budgeting, sales tracking, and customer service to ensure the shop runs efficiently and meets the needs of its unique clientele. Additionally, they may coordinate with hospital administration to support fundraising or special events.

What are the key skills and qualifications needed to thrive as a hospital gift shop manager?

To thrive as a Hospital Gift Shop Manager, you need retail management experience, inventory control expertise, and a background in merchandising, often supported by a business or retail-related degree. Familiarity with point-of-sale (POS) systems, inventory software, and basic accounting tools is typically required. Strong interpersonal skills, customer service orientation, and the ability to manage and motivate staff are essential soft skills in this role. These competencies ensure efficient store operations, a positive customer experience, and the financial success of the shop within the hospital environment.

What are some common challenges faced by hospital gift shop managers and how can they be addressed?

Hospital Gift Shop Managers often face challenges such as maintaining inventory of diverse products, managing volunteer or part-time staff, and adapting to fluctuating customer traffic due to hospital schedules. Effective inventory management systems and regular communication with hospital staff can help anticipate demand. Additionally, providing thorough training and clear schedules for volunteers or staff members can improve team cohesion and customer service. Staying responsive to the needs of patients, visitors, and hospital staff is key to running a successful gift shop.

What is the difference between Hospital Gift Shop Manager vs Hospital Retail Associate?

AspectHospital Gift Shop ManagerHospital Retail Associate
CredentialsHigh school diploma; experience in retail or managementHigh school diploma or equivalent; retail experience preferred
Work EnvironmentSupervises gift shop operations within hospitalAssists customers and stocks shelves in hospital retail areas
ResponsibilitiesManaging staff, inventory, and salesCustomer service, sales, stocking

The Hospital Gift Shop Manager oversees daily operations, staff, and inventory, requiring leadership skills. In contrast, the Hospital Retail Associate focuses on customer service and sales assistance. Both roles are essential in hospital retail settings but differ mainly in responsibility level and scope.

Are hospital gift shops profitable?

Hospital gift shops managed by roles such as Hospital Gift Shop Manager can be profitable, especially when they effectively manage inventory, pricing, and vendor relationships. Profitability depends on factors like location, patient volume, and operational costs, but many hospital gift shops generate revenue to support hospital programs or patient services.
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Hospital Gift Shop Manager jobs near you
Infographic showing various Hospital Gift Shop Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $36,984 per year, or $17.8 per hour.

Manager, Gift Shop-UPMC Montefiore

UPMC Presbyterian

Pittsburgh, PA • On-site

Full-time, Part-time

This job post has expired 2 days ago. Applications are no longer accepted.

UPMC rating

6.9

Company rating: 6.9 out of 10

Based on 1,271 frontline employees who took The Breakroom Quiz

459th of 895 rated healthcare providers

Job description

We are seeking a compassionate, organized, and customer-focused individual to manage our hospital gift shop. The Gift Shop Manager oversees daily operations, including staff and volunteer coordination, inventory management, merchandising, and financial performance. This role plays an important part in enhancing the patient and visitor experience by ensuring a welcoming atmosphere and thoughtfully curated product selection.

The ideal candidate has retail or supervisory experience, strong communication skills, and the ability to work collaboratively in a healthcare environment. Responsibilities include training and scheduling team members, maintaining vendor relationships, tracking sales, and ensuring the shop operates efficiently and in alignment with hospital policies.

If you are detail-oriented, dependable, and passionate about creating a positive experience for patients, families, and staff, we encourage you to apply.

Purpose:
The manager is responsible for providing profitable, customer-centered management of the LHAS Presbyterian and Montefiore floral and gift shops, and to supervise all gift shop personnel. This position will work varied days and hours as needed including weekends.
Responsibilities:

  • Prepares and administers budgets totaling $800,000 dollars for two gift shops. Meets operating budget and revenue expectations
  • Supervises a minimum of 5.0 FTE's consisting of full-time and part-time sales associates and volunteers.
  • Establishes and regularly reviews gift shop policies.
  • Maintains Lottery machine.
  • Plans and buys a variety of merchandise for both the LHAS Presbyterian and Montefiore floral and gift shops.
  • Monitors cash accounts, deposits, and disbursements for both shops.
  • Ensures that all shop areas including selling floor, back rooms, and inventory areas are clean and orderly at all times.
  • Develops annual promotional plans based on marketing studies and surveys.
  • Maintains an awareness of shoplifting potential and develops procedures to prevent shoplifting.
  • Responsible for lottery deposit, changing tickets daily in each machine, and balancing monies from each machine.
  • Prepares appropriate financial management records, reports, and comparison studies for gift shop and lottery operations at both shops.

Bachelor's degree in business management, marketing, retail management, or equivalent experience required. Minimum of three to five years of experience in retail management and buying with capability of handling all aspects of shop operation required. Gift shop management, especially hospital gift shop management, preferred. Strong customer relations, communications, and bookkeeping skills required. Working knowledge of Windows and retail accounting software preferred.
Licensure, Certifications, and Clearances:

  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

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About UPMC

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UPMC, a distinguished healthcare provider and insurer headquartered in Pittsburgh, PA, operates with a $23 billion budget. With a vast team of 92,000 employees, including 4,900 physicians, UPMC serves through over 40 academic, community, and specialty hospitals, along with 800+ doctors' offices and outpatient sites. Committed to patient-centered care, UPMC pioneers innovative and cost-effective models of accountable healthcare. The organization maintains a close affiliation with the University of Pittsburgh, a top recipient of National Institutes of Health research funding since 1998.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

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