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Hospital Emergency Management Jobs (NOW HIRING)

Sentara

Hospital Emergency Dispatcher

Harrisonburg, VA

$39K - $50K/yr

The Hospital emergency Dispatcher -Central Communications Operators play a critical role in ... Experience with electronic health record systems and call management software * Ability to ...

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Hospital Emergency Management information

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$39K

$98.7K

$174K

How much do hospital emergency management jobs pay per year?

As of Jun 11, 2026, the average yearly pay for hospital emergency management in the United States is $98,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is the difference between Hospital Emergency Management vs Emergency Preparedness Coordinator?

AspectHospital Emergency ManagementEmergency Preparedness Coordinator
CertificationsFEMA certifications, healthcare emergency management credentialsFEMA certifications, emergency management certifications
Work EnvironmentHospitals, healthcare facilities, emergency response teamsPublic health agencies, hospitals, government agencies
Employer & IndustryHealthcare industry, hospitals, emergency servicesPublic health, government agencies, healthcare organizations
Primary FocusManaging hospital-specific emergency plans and responseDeveloping and coordinating emergency preparedness programs

Hospital Emergency Management focuses on planning and responding to emergencies within healthcare facilities, ensuring patient safety and operational continuity. Emergency Preparedness Coordinator has a broader role, developing community-wide or organizational emergency plans. Both roles require similar certifications and work in related environments, but their scope and focus differ.

What are some common challenges faced by professionals in Hospital Emergency Management, and how can they be addressed?

Professionals in Hospital Emergency Management frequently encounter challenges such as coordinating across multiple departments, ensuring compliance with ever-changing regulations, and maintaining readiness for a wide range of emergencies. Effective communication, ongoing staff training, and regular drills are essential to overcoming these challenges. Building strong relationships with local agencies and fostering a culture of preparedness within the hospital can also help ensure swift, coordinated responses during crises.

What is hospital emergency management?

Hospital emergency management refers to the coordinated process of preparing for, responding to, and recovering from emergencies and disasters that may affect a hospital's operations. This includes developing plans and procedures to handle events like natural disasters, mass casualty incidents, infectious disease outbreaks, and other crises. The goal is to ensure the safety of patients, staff, and visitors while maintaining continuous healthcare services. Emergency management teams work to identify risks, train staff, conduct drills, and coordinate with local agencies to enhance hospital readiness.

What are the key skills and qualifications needed to thrive as a Hospital Emergency Management professional, and why are they important?

A successful Hospital Emergency Management professional needs a background in emergency preparedness, risk assessment, and healthcare operations, often supported by a degree in emergency management or public health. Familiarity with incident command systems (ICS), hazard vulnerability analysis tools, and certifications such as Certified Emergency Manager (CEM) or FEMA courses are typically required. Strong communication, leadership, and problem-solving skills help coordinate multidisciplinary teams and manage high-pressure scenarios. These competencies are crucial to ensure effective disaster response, patient safety, and hospital resilience during emergencies.
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What job categories do people searching Hospital Emergency Management jobs look for? The top searched job categories for Hospital Emergency Management jobs are:
Hospital Emergency Management jobs near you
Hospital Emergency Dispatcher

Hospital Emergency Dispatcher

Sentara

Harrisonburg, VA

$39K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

486th of 870 rated healthcare providers

Job description

City/State

Harrisonburg, VA

Work Shift

Second (Evenings)

Overview:

Overview

Sentara Health is seeking to hire a qualified individual to join our team as a Hospital Emergency Dispatcher.

This position is on-site in Harrisonburg or in Virginia Beach, Virginia

Position Status: Hiring for full-time second shift

Position Location: Rockingham Atrium- Harrisonburg, VA / Sentara Independence- Virginia Beach, VA

Standard Working Hours: 4:30PM - 1:00AM. Rotating weekends. Must work 3 holidays.

The Hospital emergency Dispatcher -Central Communications Operators play a critical role in ensuring seamless,timelycommunication across Sentara hospitals, freestanding emergency departments, andafterhours callservices. Operating within a centralized, 24/7 environment, this role serves as the primary hub for emergency and nonemergency communications-supporting rapid response coordination, internal escalation, and exceptional customer service. Success in this role requires the ability to stay calm under pressure, adapt quickly to shifting priorities, and communicate with urgency and precision during highimpact situations.

Education

  • High School Diploma or equivalent (Required)

Certification/Licensure

  • No specific certification or licensurerequiredat time of hire

Experience

  • 2yearsof experience in a high-volume, fast-paced communications, call center, or service operations environment, such as healthcare, emergency services, telecommunications, public safety, or centralized customer support(Required)

The ideal candidate willpossessthefollowing(Preferred):

  • Demonstrated ability to handle confidential and sensitive information appropriately

  • Knowledge of emergency codes and hospital incident command systems

  • Proficiencywith multi-line phone systems, pagingsystemsand emergency notification platforms

  • Experience with electronic health record systems and call management software

  • Ability to troubleshoot communication equipment under pressure.

  • High attention to detail and accuracy in documentation

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to 10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - 10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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