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Hospital Dispatcher Jobs (NOW HIRING)

NORCAL Ambulance

Dispatcher

Sacramento, CA

$41K - $65K/yr

Requests will be taken from: hospitals, clinics, medical assistance companies, flight teams or related entities. * Dispatcher/Customer Service Agent will then coordinate the transportation request ...

NORCAL Ambulance

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

Requests will be taken from: hospitals, clinics, medical assistance companies, flight teams or related entities. * Dispatcher/Customer Service Agent will then coordinate the transportation request ...

Guardian Fleet Services

Dispatcher

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and ... Hospital Indemnity * Cancer plan * Accident Insurance * Employee Assistance Program * Employee ...

Guardian Fleet Services

Dispatcher

Balch Springs, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and ... Hospital Indemnity * Cancer plan * Accident Insurance * Employee Assistance Program * Employee ...

Guardian Fleet Services

Dispatcher

Mableton, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and ... Hospital Indemnity * Cancer plan * Accident Insurance * Employee Assistance Program * Employee ...

Guardian Fleet Services

Dispatcher

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatchers are the heartbeat of the company--balancing customer needs, driver safety, and ... Hospital Indemnity * Cancer plan * Accident Insurance * Employee Assistance Program * Employee ...

DocGo

TMO Dispatcher

New York, NY · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Mount Sinai Hospital Transportation Management Office works 24 hours a day, every day of the year to bring patients to and from needed medical care. TMO dispatchers work within the Mount Sinai ...

Guardian Fleet Services

Dispatcher

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and ... Hospital Indemnity * Cancer plan * Accident Insurance * Employee Assistance Program * Employee ...

MV Transportation

Dispatcher

Decatur, IL · On-site

$28.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route ... Hospital Indemnity, Substance Abuse Professionals programming Retirement Benefits: 401k and Union ...

MV Transportation

Dispatcher

Decatur, IL · On-site

$28.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route ... Hospital Indemnity, Substance Abuse Professionals programming Retirement Benefits: 401k and Union ...

Fast Delivery Logistics LLC

Dispatcher

Hayward, CA · On-site

$23 - $25/hr

  • Medical

Data entry into dispatching software * Responding to customer emails * Handle customer queries ... Hospitals and oil refineries that need urgent and expedite delivery solutions which are both time ...

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All JobsHospital Dispatcher Jobs

Hospital Dispatcher information

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$11

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$33

How much do hospital dispatcher jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for hospital dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Hospital Dispatcher vs Emergency Medical Dispatcher?

AspectHospital DispatcherEmergency Medical Dispatcher
CertificationsTypically none required, but some may have dispatch or communication certificationsOften requires Emergency Medical Dispatcher (EMD) certification
Work EnvironmentHospital communication centers, coordinating patient transport and internal logisticsEmergency call centers, providing pre-arrival instructions for medical emergencies
Employer & IndustryHospitals, healthcare facilities

Hospital Dispatchers primarily coordinate patient transport within hospitals, while Emergency Medical Dispatchers handle emergency calls and provide pre-arrival medical instructions. Both roles require strong communication skills, but Emergency Medical Dispatchers often need specialized certifications. Understanding these differences helps clarify career paths and job expectations in healthcare communication roles.

What is a hospital dispatcher?

Hospital dispatchers are professionals responsible for coordinating the movement of patients, medical staff, and critical resources within a hospital or between medical facilities. They communicate with ambulance crews, hospital departments, and sometimes external agencies to ensure patient transfers and emergency responses are handled efficiently. Dispatchers use communication systems and specialized software to track resources and prioritize urgent needs. Their role is essential to maintaining smooth hospital operations, especially during emergencies or high-demand periods.

What are some common challenges faced by hospital dispatchers, and how can they effectively address them?

Hospital dispatchers often face challenges such as managing multiple urgent requests simultaneously, maintaining clear communication with clinical and support staff, and adapting to rapidly changing priorities during emergencies. To address these challenges, dispatchers should develop strong multitasking skills, stay calm under pressure, and utilize hospital communication systems efficiently. Regular training and collaborating closely with nursing, transport, and security teams also help ensure timely and accurate coordination of resources.

What are the key skills and qualifications needed to thrive as a hospital dispatcher?

To thrive as a Hospital Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers requiring healthcare or dispatch experience. Familiarity with dispatch software, hospital communication systems, and electronic scheduling tools is typically necessary. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These competencies ensure efficient coordination of medical transport and support services, contributing to timely patient care and smooth hospital operations.
More about Hospital Dispatcher jobs

What cities are hiring for Hospital Dispatcher jobs?

Cities with the most Hospital Dispatcher job openings:

What states have the most Hospital Dispatcher jobs?

States with the most job openings for Hospital Dispatcher jobs include:

Hospital Dispatcher jobs near you
Infographic showing various Hospital Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 72% Full Time, 16% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

NORCAL Ambulance

Sacramento, CA

$41K - $65K/yr

Full-time

Re-posted 13 days ago

NORCAL Ambulance rating

6.9

Company rating: 6.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Description

Position Summary and Responsibilities:
Pay:  $41,000-$65,000/yr
Hours: Full Time


The primary job responsibility of the Dispatcher/Customer Service Agent is to: 
  • receive, prioritize, coordinate and dispatch NORCAL Ambulance calls for service for ALS, BLS and CCT crews in a swift and proper manner using our Communications Center Dispatch Software. 
  • Requests will be taken from: hospitals, clinics, medical assistance companies, flight teams or related entities.
  • Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. 
  • He/she shall be responsible for: dispatching and call taking for NORCAL Ambulance crews to both the emergency and interfacility setting, including emergency and private callers. 
  • The Dispatcher will operate tracking, radio or cell phone communication equipment to monitor the status of field personnel and units. 
  • The dispatcher will perform other related tasks and duties as assigned by the departmental leadership.


Primary Daily Duties:


The Dispatcher/Customer Service Agent may be assigned to one or more duties. These duties include, but are not limited to the following:

  • Receive and prioritize all incoming requests for dispatch.
  • Efficiently dispatch units to emergency and non-emergency calls in a timely manner.
  • Demonstrate the ability to make accurate moment-to-moment decision making in regard to the dispatch of emergency and non-emergency vehicles.
  • Effectively triage all incoming requests for service and sends the appropriate unit according to Northwest Ambulance policy and procedure.
  • Obtain required information from party requesting medical transport.
  • Maintain professional telecommunication contact with field units and other agencies.
  • Demonstrate the ability to effectively use the dispatch paging system, iPhone, land lines, and all portable or mounted radios; troubleshoots problems including mechanical/equipment problems and contact the operations manager as appropriate.
  • Participate in required training programs.
  • Perform basic data entry.
  • Provide excellent customer service to all callers and crew members.

  #Dispatch1   

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required:

  • Excellent ability to communicate and work cohesively with EMT's, RN's and Administration.
  • Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers.
  • Computer competency including proficiency with Microsoft Suite, Google Docs, and current Dispatch Software.
  • Ability to consistently deliver outstanding customer service to all internal and external customers.
  • Highly dependable and able to meet internal deadlines consistently. 
  • Strong organization skills and attention to detail.
  • Flexible and adaptable, willing and able to adjust to rapidly changing priorities.
  • Ability to work independently as well as in groups.
  • Ability to maintain a professional manner and appearance at all times.
  • One year of EMS and/or dispatch related experience and/or training preferred.
  • Knowledge of Northern California geography.
  • Able to function in a high-stress environment where the work goes from minimal to overload within moments.
  • Must act in a mature, courteous, and decisive nature in order to provide maximum customer service


What NORCAL Ambulance employees say

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