ZipRecruiter

Log In

1

Hospice Office Assistant Jobs (NOW HIRING)

Legacy Healthcare

Business Office Assistant

Chicago, IL · On-site

$24 - $28/hr

The Business office assistant will monitor incoming payments as well as secure revenue through ... Hospice inquiries received. 7. Follows up on Medicaid, Hospice Medicaid, and VA aging and ...

Willowbrook Hospice LLC

HHA

Cartersville, GA · On-site

Two years of experience as a hospice nursing assistant required * Active patient contact within ... office and notifying the RN. * Adheres to all policies and procedural guidelines.

previous page

Showing results 41-60

All JobsHospice Office JobsHospice Office Assistant Jobs

Hospice Office Assistant information

See salary details

$9

$18

$25

How much do hospice office assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hospice office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a hospice office assistant?

Hospice office assistants are administrative professionals who support the daily operations of a hospice facility or organization. Their responsibilities often include scheduling appointments, managing patient records, answering phone calls, and assisting with billing and insurance paperwork. By handling these essential tasks, they help ensure that clinical staff can focus on providing compassionate care to patients and their families. Hospice office assistants play a vital role in maintaining an organized, efficient, and welcoming environment within hospice care settings.

What are the key skills and qualifications needed to thrive as a hospice office assistant, and why are they important?

To thrive as a Hospice Office Assistant, you need organizational skills, attention to detail, and familiarity with healthcare administration, typically supported by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems, Microsoft Office Suite, and basic office equipment is often required. Strong interpersonal communication, discretion, and empathy are vital soft skills for interacting with patients, families, and healthcare staff. These abilities are crucial to ensure efficient office operations, accurate record-keeping, and sensitive support in a compassionate hospice environment.

What are some common challenges faced by hospice office assistants, and how can they be managed effectively?

Hospice Office Assistants often handle sensitive information and interact with families during emotionally challenging times, which can be demanding. Balancing administrative tasks like scheduling, documentation, and communication with empathy and discretion is essential. Successful assistants manage these challenges by staying organized, maintaining clear communication with clinical staff, and seeking support from their team when needed. Building strong relationships with colleagues helps foster a supportive environment, making it easier to manage both routine and urgent tasks efficiently.

What is the difference between Hospice Office Assistant vs Medical Secretary?

AspectHospice Office AssistantMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical secretary certification optional
Work EnvironmentHospice care offices, healthcare facilitiesMedical offices, clinics, hospitals
Primary DutiesAdministrative support, patient scheduling, data entry, assisting hospice staffScheduling, billing, patient correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Hospice Office Assistants focus specifically on hospice care environments, providing support to hospice staff and patients. Medical Secretaries often work across various medical specialties, handling broader administrative functions. While credentials are similar, Hospice Office Assistants typically work in hospice settings, making their role more specialized in end-of-life care support.

More about Hospice Office Assistant jobs

What cities are hiring for Hospice Office Assistant jobs?

Cities with the most Hospice Office Assistant job openings:

What are the most commonly searched types of Hospice Office jobs?

The most popular types of Hospice Office jobs are:

What states have the most Hospice Office Assistant jobs?

States with the most job openings for Hospice Office Assistant jobs include:

What job categories do people searching Hospice Office Assistant jobs look for?

The top searched job categories for Hospice Office Assistant jobs are:

Hospice Office Assistant jobs near you
Infographic showing various Hospice Office Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.

Office Assistant

Cancer Care Specialists of Illinois

Effingham, IL

$18 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Office Assistant

SUMMARY: Under limited supervision, the Office Assistant performs a variety of medical office duties, including utilizing the EPIC system to schedule appointments, maintaining the patient filing system, and assisting with reception and other medical office duties as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Scheduling Duties
    1. Utilizes the EPIC system to enter/change patient demographics, schedule patient appointments, consultations, laboratory tests, and other patient appointments.
    2. Schedules referral appointments with other physician offices. Prints and sends appropriate records to physician offices as appropriate for referrals.
    3. Schedules diagnostic tests and other medical tests as ordered by the physician. Provides instructions / directions to patients regarding scheduled tests.
    4. Creates documentation or system entry needed for patient billing and works with the Business Office regarding patient billing procedures and issues.
    5. Utilizes the EPIC system to coordinate with the Pharmacy in regards to patient’s chemotherapy orders and patients awaiting treatment.
  2. Patient Records/Filing Duties
    1. Prepares new patient charts as needed.
    2. Utilizes scanner and scanning programs to scan in and index patient medical records documents.
    3. Maintains the active and inactive patient filing system, including:
      1. Files incoming paper reports, dictation, nurse’s notes, etc., in medical charts.
      2. Pulls paper charts for upcoming appointments and files charts when returned.
      3. Thins patient charts as needed, including sorting records and maintaining multiple charts on the patient.
      4. Reviews active patient filing system periodically and send deceased patient charts older than one year to off-site storage.
    4. Obtains list of expired patients and pulls these files for off-site storage.
    5. Process patient medical records release forms, ensuring they are completely filled out and give to ROI Coordinator for final processing.
  3. Reception
    1. In a professional manner, greets and directs patients and visitors that enter the facility.
    2. Provides general information about services available to all patients and visitors.
    3. Checks DAR frequently and monitors waiting room to ensure all patients have been accounted for.
    4. Gives new patient folder to all new patients upon arrival.
    5. Identifies expressed needs of patients through active listening and awareness and appropriately follows up on those needs, including informing physicians and staff of any noticed patient condition changes.
  4. Medical Office
    1. Answers telephone with professionalism, screens telephone calls as needed, appropriately directs calls, and takes accurate messages. All medical related calls should be referred to nursing staff as appropriate.
    2. Operates and maintains copier, facsimile, and other office equipment and requests maintenance and repair service as needed.
    3. Sorts and routes incoming mail as appropriate. Places outgoing mail in proper receptacles.
    4. Organizes and maintains general office supplies. Requests office supplies as necessary.
    5. Prepares, prints and distributes daily oncology schedules and billing/encounter forms.
    6. Retrieves and prepares patient charts as requested and as needed for daily oncology schedules. Requests any missing reports/results as needed.
    7. Requests patient x-rays, films, medical charts, and test results from other facilities. Prepares and faxes x-ray request forms to appropriate hospitals.
    8. Provides support for off-site oncology specialty clinics, including: entering appointments, printing billing/encounter forms, and processing paper charts.
    9. Keeps written prescriptions for pickup by patients and gives to patients upon arrival.
    10. Scan death certificates to patient record as appropriate.
    11. Ensures adequate copies of master forms are on hand including office, patient, and consent forms.
    12. Initiates proper action in response to problems.
    13. Complies with all applicable safety and health regulations, policies and procedures.
  5. Professional Communication
    1. Maintains confidentiality in matters relating to all aspects of employment, including patient/family/significant other confidentiality.
    2. Interacts with patients/family/significant others with a variety of developmental and sociocultural backgrounds.
    3. Provides information to patients and family/significant others that reduces anxiety and conveys an attitude of acceptance, sensitivity and caring.
    4. Maintains professional relationships and conveys relevant information to other members of the health care team.
      1. Internal Contacts: Physicians, nursing staff, laboratory staff, pharmacy staff, other office staff, billing representatives, etc., and staff at other CCSI facilities.
      2. External Contacts: Hospitals, x-ray departments, couriers, laboratories, hospice, floor nurses, other physician offices, pharmaceutical representatives, etc.
    5. Relays information appropriately over telephones, facsimiles, pagers, and other communication devices, and follows-through as needed.
    6. Communicates appropriate information to supervisors, physicians, and/or other members of the healthcare team as needed, and follows-through on physician orders and requests.
  6. Teamwork
    1. Works collaboratively as a health care team member.
    2. Assists with tasks necessary for the general operation and organization of the Medical Office.
    3. Maintains positive attitude with patients, family/significant others and coworkers.
  7. Professional Development
    1. Attends staff meetings and mandatory in-services.
    2. Participates in continuing education opportunities.
    3. Contributes to the quality of patient care and participates in quality improvement initiatives.
OTHER DUTIES:
Performs other duties as assigned.
EDUCATION/QUALIFICATIONS: High school graduate or equivalent. Previous experience in a medical office in reception, medical records, or as a medical assistant is preferred. Previous experience with PCs and Windows operating system is required. Experience with a computerized practice management system preferred. Must take EPIC training and successfully pass required tests.
KNOWLEDGE/SKILLS/ABILITIES: Knowledge of basic medical office procedures and equipment. Knowledge of medical terminology, anatomy, physiology, clinical medicine, diagnostic tests, radiology, pathology, pharmacology, and other medical specialties related to medical/radiation/urological oncology. Verbal and written English communication skills for safe and effective patient care and to meet documentation standards. Eye, hand, and auditory coordination. Skills in typing and/or word processing; analytical skills necessary to maintain alphabetical filing system, including ability to distinguish letters and symbols; computer skills, especially word processing; organization and interpersonal skills. Ability to operate office equipment, including telephones, computer terminals, copiers, facsimiles, etc. Ability to perform basic arithmetic functions. Ability to compile and present information in an organized manner. Ability to plan, organize and prioritize work meeting time constraints and with little direct supervision. Ability to exercise some judgment on work to be done. Ability to function in a sometimes demanding and fast-paced work environment related to changing patient needs, including work with patients with acute, chronic, and complex disease processes and those who are dying. Understands and practices patient confidentiality. A positive attitude towards health care team members and diverse patient populations.
PHYSICAL REQUIREMENTS OF JOB: Standing, walking, sitting, climbing, carrying, pushing, pulling, lifting, bending, stooping, squatting, crouching, twisting, reaching, handling, kneeling, and wrist and digital dexterity. Speaking, hearing, and visual acuity to receive and interpret instructions; communicate with other health care professionals; use telephone system; and operate office equipment and computers. Exerting force (frequently up to 10 pounds and occasionally up to 20 pounds or more) to lift, carry, push, pull or otherwise move objects, including office supplies, medical charts, x-rays, etc. Able to assist, when needed, with patient lifting, ambulating, and transfer of patients in wheelchairs, on gurneys and beds. Able to support persons (possibly 200 pounds or more) in emergency situations. Able to move quickly from place to place on occasion. Possible driving.
MENTAL DEMANDS: Must be able to work under stress and adapt to changing conditions.
WORKING CONDITIONS: Normal medical office environment. Frequent work interruptions. Job duties involve potential for exposure to blood and body fluids, chemical disinfectants, and limited exposure to chemicals such as cleaning disinfectants and toners for office equipment.
BENEFITS:
  1. Health insurance
  2. HSA Option
  3. Dental insurance
  4. Paid Time Off (PTO)
  5. Sick Time
  6. Vision insurance
  7. 401(K) w/ match amp; profit sharing
  8. Life Insurance
  9. Short- amp; Long-Term Disability

Apply