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Hopper Jobs (NOW HIRING)

Hopper

Senior Security Engineer- USA

New York, NY · On-site +1

$110K - $300K/yr

About the Role Hopper's Security team is small by design and consequential by impact- and this role sits at the centre of it. As a Senior Security Engineer, you'll own the tooling, automation, and ...

Hopper

Director of Revenue Accounting About the Role Hopper is hiring a Director of Revenue Accounting to own our end-to-end revenue recognition and partner economics function - building it from the ground ...

New

Maker's Pride

Hopper Filler - All Shifts

Lakeville, MN

$19.30/hr

The Hopper Filler has the accountability for verifying that bulk product is being used and supplied to the appropriate production line. This position has no supervisory authority.ESSENTIAL FUNCTIONS ...

Hopper

$124K - $170K/yr

About the Role Hopper's Security team is small by design and consequential by impact- and this role sits at the centre of it. As a Senior Security Engineer, you'll own the tooling, automation, and ...

Hopper

Senior Software Engineer - AI Fintech foundation

$125K - $165K/yr

Hopper is a leading travel platform that aims to reshape how users experience travel through its innovative fintech solutions. The role involves designing, building, and evolving machine learning ...

Hopper

Senior Software Engineer - AI Fintech foundation

$125K - $165K/yr

Hopper is a leading travel platform that aims to reshape how users experience travel through its innovative fintech solutions. The role involves designing, building, and evolving machine learning ...

Hopper

More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By ...

Hopper

Senior Software Engineer - AI Fintech foundation

$125K - $165K/yr

Hopper is a leading travel platform on a mission to reshape how users experience travel through technology and fintech solutions. The Senior Software Engineer on the Fintech Foundation team will ...

Hopper

Senior Software Engineer - AI Fintech foundation

$125K - $165K/yr

Hopper is a leading travel platform on a mission to reshape how users experience travel through technology and fintech solutions. The Senior Software Engineer on the Fintech Foundation team will ...

Hopper

Senior Software Engineer - AI Fintech foundation

$125K - $165K/yr

Hopper is a leading travel platform that aims to reshape how users experience travel through its innovative fintech solutions. The role involves designing, building, and evolving machine learning ...

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Hopper information

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$34K

$103.9K

$249.5K

How much do hopper jobs pay per year?

As of Jun 5, 2026, the average yearly pay for hopper in the United States is $103,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hopper, and why are they important?

To thrive as a Hopper, you need physical stamina, attention to detail, and the ability to follow safety protocols, often with a high school diploma or equivalent. Familiarity with industrial equipment, conveyor systems, and basic safety certifications like OSHA are typically required. Dependability, teamwork, and effective communication are valuable soft skills in this role. These abilities ensure efficient material handling, workplace safety, and smooth operations in fast-paced industrial environments.

What are some common challenges faced by Hopper drivers and how can they be addressed?

Hopper drivers, who typically operate trucks transporting bulk materials like grain or gravel, often face challenges such as managing irregular work hours, handling heavy loads safely, and navigating varying road or weather conditions. To address these, it's important to stay up to date with safety protocols, maintain open communication with dispatchers and clients, and plan routes carefully. Building strong organizational skills and developing a good understanding of your vehicle's mechanics can also help streamline work and minimize downtime.

What are hoppers in the workplace?

In the context of jobs, a 'hopper' typically refers to a worker who operates or manages a hopper, which is a large container used to hold and dispense bulk materials such as grain, coal, or industrial powders. Hoppers are common in industries like manufacturing, agriculture, and mining. The job may involve loading materials, monitoring equipment, ensuring safe operation, and performing basic maintenance. People in these roles must follow safety protocols and be attentive to avoid spillage or contamination. Depending on the industry, specialized training or certification may be required.

What is the difference between Hopper vs Freight Broker?

AspectHopperFreight Broker
CredentialsTypically no formal certification requiredRequires FMCSA license and surety bond
Work EnvironmentOnline platform, logistics app-basedOffice-based or remote, coordinating shipments
Industry UsageUsed by consumers and shippers for booking freightFacilitates freight transactions between shippers and carriers
Search & ComparisonOften searched for in context of freight booking appsCompared for freight management and brokerage services

Hopper primarily functions as a platform for booking freight and logistics services, often without formal licensing. Freight brokers, on the other hand, are licensed professionals who connect shippers with carriers, handling legal and contractual aspects. While both operate within the freight industry, Hopper is more consumer-facing and app-based, whereas freight brokers are involved in the transactional and regulatory side of freight shipping.

More about Hopper jobs
What cities are hiring for Hopper jobs? Cities with the most Hopper job openings:
What states have the most Hopper jobs? States with the most job openings for Hopper jobs include:
What job categories do people searching Hopper jobs look for? The top searched job categories for Hopper jobs are:
Hopper jobs near you
Infographic showing various Hopper job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 4% Part Time, 1% Temporary, 1% Contract, and 3% Nights. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $103,915 per year, or $50 per hour.

Senior Software Engineer - Customer Experience Platform

Hopper

Chicago, IL • On-site, Remote

$126K - $166K/yr

Full-time

Posted 17 days ago

Job description

About the team
The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.
We build and operate the systems that enable fast, high-quality support at scale, including:
  • Customer self-serve experiences within the Hopper app and partner-integrated flows
  • Internal agent platforms that enable efficient, high-quality human resolution
  • HTS Assist, Hopper's flagship agentic AI platform, used internally and offered as a B2B solution for global travel partners

Together, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide.
About the job
As a Software Engineer on the CX Platform team, you will design, build, and evolve the core systems behind Hopper's post-booking experience. Your work will directly impact customers, internal support agents, and the continued expansion of HTS Assist across AI-driven voice and chat.
You'll collaborate closely with Product, Design, AI, Data, and Operations partners to deliver intelligent, scalable customer service systems, including conversational AI workflows, self-service customer journeys, internal tools used by thousands of agents, and infrastructure that enables partner-specific experiences.
You'll report to a Senior Engineering Manager and work alongside engineers focused on platform services, integrations, AI orchestration, and self-service UX.
What would your day-to-day look like
  • Design, build, and improve the backend and full-stack systems that power HTS Assist, internal agent tools, and customer self-serve flows
  • Develop scalable APIs, microservices, and orchestration logic supporting complex post-booking journeys across AI, chat, voice, and web
  • Partner with Product, Design, AI, and Operations to deliver features that streamline customer experiences and improve agent efficiency
  • Integrate with external systems - telephony, CRM, identity, booking platforms - to support internal use cases and partner deployments
  • Own features end-to-end, from technical design through implementation, testing, deployment, monitoring, and iteration
  • Contribute to architectural decisions, code reviews, and reliability improvements that raise the bar for the broader team
  • Analyse system performance and user behaviour to identify opportunities for automation, optimisation, and cost reduction

Minimum Qualifications
  • 6+ years of software engineering experience building large-scale distributed systems or customer-facing applications
  • Strong command of both modern frontend and backend development, with the ability to contribute meaningfully across the full stack
  • Hands-on experience designing and maintaining RESTful APIs, microservices, or event-driven systems
  • Comfort with data storage and cloud infrastructure at a senior level - you know how to make the right tradeoffs without needing to be told
  • A product engineer mindset: you think about the user experience, ask why before how, and take ownership of outcomes, not just outputs
  • Strong communication skills and a track record of effective cross-functional collaboration with distributed teams
Preferred Qualifications
  • Experience with conversational AI, LLM orchestration, or automation systems
  • Experience building customer service, CRM, telephony, contact center, or workflow automation tools
  • Familiarity with Scala/Python, React, TypeScript, or modern frontend frameworks for engineers who want to contribute full-stack
  • Experience integrating with external systems (e.g., telephony APIs, identity providers, payment gateways, CRMs)
  • Knowledge of travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though not required

More about Hopper
At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials.
While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands.
Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.
Here are just a few stats that demonstrate the company's recent growth:
  • Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS channels every year.
    • Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
    • Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
  • Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
    • Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company.
We have raised over $750 million USD of private capital and are backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.
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