Homecare Director Jobs (NOW HIRING)

Essential Functions of the Job:

• Oversee and work with homecare division offices to ensure each office completes the following:
  • Increase office revenue for each office by a minimum of 3.5% each month
  • Increase total billable hours for each office by a minimum of 100 hours per month
  • Gain 1 new private pay client in both Central PA Homecare ("CPAHC") and Eastern PA Homecare ("EPAHC") offices per month
  • Gain 2 new private pay clients in the Western PA Homecare ("WPAHC") office per month
  • Retain clients with a 90% retention rate
• Maintain knowledge and competency in all homecare positions to be able to meet individual performance expectations listed below and provide assistance in the event of team members' absences:
  • Personally schedule a minimum of 100 billable homecare hours per week
  • Personally sign on a minimum of 1 new client per month
  • Personally attend a minimum of 1 in-person event per quarter
  • Personally hire a minimum of 1 new caregiver per month
  • Personally complete client visits both in person and virtually, as applicable
• Supervise and direct Division Managers and Assistant Division Managers in each homecare office
• Interview, hire, and coordinate training for homecare internal staff
• Create, build, implement, and ensure successful training resources for each team member
• Coach, counsel, and discipline all homecare employees on job expectations where necessary
• Formulate effective approaches to combat homecare-specific competition
• Partner with Marketing Dept and Managers to ensure effective utilization of each homecare office's budget
• Provide regular updates and communication to the Executive Team on homecare initiatives and goals
• Address high-level client complaints and employee issues in a professional manner
• Assist Managers and the Payroll and Billing Dept to resolve homecare-specific timekeeping issues
• Assist Managers and the Accounts Receivable Dept to resolve homecare-specific billing and authorization issues
• Collaborate with the CNO, COO, and Managers to monitor compliance with homecare laws and regulations
• Revise existing procedures, create new procedures, and work with Managers to implement procedural changes
• Travel to the EPAHC office located in Allentown, PA, on a recurring basis at least once per month and/or as directed by the Executive Team
  • If located in a different office, ensure the Manager of EPAHC is traveling to the Allentown office on a recurring basis, at least twice per month
• Travel to the CPAHC office located in Lewisburg, PA, on a recurring basis at least once per month and/or as directed by the Executive Team
  • If located in a different office, ensure the Manager of CPAHC is traveling to the Lewisburg office on a recurring basis, at least twice per month
• Work in an office environment on a full-time basis unless otherwise specified by the Executive Team

Requirements:

• Travel is required at least 50% of the time
• Experience in the homecare industry
• Experience in managing multiple direct reports, preferably in multiple office locations
• Bachelor's degree or equivalent experience
• General knowledge and capability to operate office equipment
• Excellent oral and written communication skills
• Attend all Manager and Assistant Manager meetings, both on-site and off-site when notified in writing by DNA of required attendance
• Meet or exceed all essential functions of the job, including but not limited to, work performance goals

Vice President of Homecare will report to:

• COO
• CEO

Physical Demands:

• Ability to remain in a stationary position for the duration of the workday
• Ability to move about the office, bend and reach
• Ability to lift up to 25 pounds occasionally

Work Environment:

Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.

Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:

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