Experience using CRM systems, referral tracking software, and Microsoft Office (Excel, PowerPoint ... Prior experience with HomeCare HomeBase (HCHB) preferred * A top-performer with a track record of ...
Experience using CRM systems, referral tracking software, and Microsoft Office (Excel, PowerPoint ... Prior experience with HomeCare HomeBase (HCHB) preferred * A top-performer with a track record of ...
Homebase Customer Service information
See Michigan salary details
$10.06 - $11.49
2% of jobs
$11.49 - $12.91
8% of jobs
$14.34 is the 25th percentile. Wages below this are outliers.
$12.91 - $14.34
15% of jobs
$14.34 - $15.77
21% of jobs
The median wage is $16.11 / hr.
$15.77 - $17.20
18% of jobs
$18.51 is the 75th percentile. Wages above this are outliers.
$17.20 - $18.63
13% of jobs
$18.63 - $20.06
9% of jobs
$20.06 - $21.49
7% of jobs
$21.49 - $22.91
3% of jobs
$22.91 - $24.34
2% of jobs
$24.34 - $25.77
2% of jobs
$10
$17
$25
How much do homebase customer service jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for homebase customer service in Michigan is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.85 per hour, depending on experience, location, and employer.
What is a Homebase Customer Service?
A Homebase Customer Service job involves assisting customers with inquiries, providing product information, handling complaints, and ensuring a positive shopping experience. Employees in this role may work in-store or remotely, offering support via phone, email, or live chat. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. Depending on the position, duties may also include processing orders, returns, and troubleshooting issues.
What are the key skills and qualifications needed to thrive in Homebase Customer Service?
To thrive as a Homebase Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) software and proficiency in online chat, email, or call center platforms are commonly required. Excellent listening skills, patience, and a positive attitude help individuals build rapport and effectively address customer concerns. These qualities are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently resolving issues in a remote work environment.
What does a typical workday look like for a Homebase Customer Service representative?
A typical day as a Homebase Customer Service representative involves interacting with customers through online chat, email, or phone to answer questions, resolve issues, and provide product or service information. Most representatives log in to a remote system, join team meetings virtually, and follow a set schedule with designated breaks. You may also be responsible for documentation, escalating complex cases, and meeting daily performance targets. Collaboration with supervisors and other team members usually happens through messaging platforms or video calls, ensuring support and continuity even while working from home.
What are the most commonly searched types of Homebase Customer Service jobs in Michigan? The most popular types of Homebase Customer Service jobs in Michigan are:
What are popular job titles related to Homebase Customer Service jobs in Michigan? For Homebase Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Homebase Customer Service jobs in Michigan look for? The top searched job categories for Homebase Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Homebase Customer Service jobs? Cities in Michigan with the most Homebase Customer Service job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
Gentiva Health Services rating
7.3
Based on 109 frontline employees who took The Breakroom Quiz
22nd of 240 rated social care providers
Job description
Overview
Drive Growth. Lead Teams. Make a Difference.
Are you a healthcare sales leader with a proven track record of driving referral growth, leading high-performing teams, and building strategic partnerships? We're seeking an experienced Area Director of Business Development to lead sales strategy and manage a team of business development professionals across a defined hospice territory.
This high-impact role reports directly to the Area Vice President of Business Development and is responsible for driving census growth, optimizing sales performance, and developing new business opportunities in alignment with organizational goals.
What You'll Do:
About You
Education:
Other Requirements:
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Additional Full-Time Benefits:
Apply Today
Step into a role where you can lead with purpose, innovate for growth, and build strong teams that change lives.
Legalese
Location
Gentiva Hospice
Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
Drive Growth. Lead Teams. Make a Difference.
Are you a healthcare sales leader with a proven track record of driving referral growth, leading high-performing teams, and building strategic partnerships? We're seeking an experienced Area Director of Business Development to lead sales strategy and manage a team of business development professionals across a defined hospice territory.
This high-impact role reports directly to the Area Vice President of Business Development and is responsible for driving census growth, optimizing sales performance, and developing new business opportunities in alignment with organizational goals.
What You'll Do:
- Lead and mentor a team of business development representatives, including hiring, onboarding, coaching, and performance management
- Develop and implement territory-specific sales strategies to meet or exceed census growth and admission targets
- Identify and cultivate referral sources through community engagement, physician relationship building, facility partnerships, and outreach
- Analyze sales data, market trends, and referral patterns to improve effectiveness and strategy
- Provide regular field coaching, joint sales calls, and ongoing professional development to your team
- Maintain continuity with existing referral partners while actively pursuing new market opportunities
- Collaborate with internal clinical, operational, and executive teams to ensure seamless onboarding of new patients
- Represent the company at community events, industry conferences, and partner meetings to promote brand awareness and referral relationships
- Monitor compliance with sales methodologies, performance metrics, and regulatory requirements
- Support and implement short- and long-range growth goals aligned with company initiatives
About You
Education:
- Bachelor's degree required (Healthcare Administration, Business, Marketing, or related field preferred)
- Minimum 3 years of direct sales experience in the healthcare service industry (Hospice, Home Health, DME, Palliative Care, or Post-Acute preferred)
- 1+ years of healthcare sales leadership experience required
- Proven ability to lead teams, exceed sales quotas, and build lasting referral partnerships
- Experience using CRM systems, referral tracking software, and Microsoft Office (Excel, PowerPoint, Outlook)
- Prior experience with HomeCare HomeBase (HCHB) preferred
- A top-performer with a track record of achieving growth goals in a metrics-driven environment
Other Requirements:
- Valid driver's license and auto insurance (travel required across assigned territory)
- Ability to travel routinely within the area to conduct field visits, training, and partner development (up to 75%)
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
Additional Full-Time Benefits:
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today
Step into a role where you can lead with purpose, innovate for growth, and build strong teams that change lives.
Legalese
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
Location
Gentiva Hospice
Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
- Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
- Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
- Home health care: Heartland Home Health
- Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
What Gentiva Health Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Gentiva
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
2010