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Home Office Customer Service Jobs (NOW HIRING)

Allcare PT

MEDICAL OFFICE CUSTOMER SERVICE REP

Brooklyn, NY · On-site

$17 - $23/hr

Medical Receptionist/Customer Service Reps in Brooklyn Physical Therapy Internal Marketing Customer Service Reps in Brooklyn to learn the ins and out of what it takes to communicate with people about ...

Paramount Fabrics, Inc

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Customer Service/Office Assistant

Arvada, CO · On-site

$20 - $23/hr

Paramount Fabrics Inc is looking for a skilled and professional Office/Customer Service Representative to join our team. You will be the first point of contact for our valued customers (by phone and ...

Customer Service

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Servicing - Customer Care Specialist

Sterling Heights, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Proficiency with Microsoft Office (Excel, Word, Outlook). * Ability to multitask, prioritize work ...

KC Sunshine Services

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Office Administrator / Dispatcher

Kansas City, KS · On-site

$12 - $15/hr

Previous office, customer-service, or dispatching experience is preferred * Plumbing, HVAC, home-service, or warranty-company experience is a plus * Bilingual applicants are encouraged to apply We ...

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Home Office Customer Service information

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How much do home office customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for home office customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a home office customer service?

A Home Office Customer Service job involves assisting customers remotely, typically from home, via phone, email, or chat. Responsibilities include answering inquiries, resolving issues, processing orders, and providing product or service support. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential. Many companies provide training and necessary tools to ensure employees can effectively support customers from home.

What are the key skills and qualifications needed to thrive in home office customer service?

To excel as a Home Office Customer Service professional, you need strong communication skills, problem-solving abilities, and proficiency in basic computer operations; a high school diploma or equivalent is generally required. Familiarity with customer relationship management (CRM) software, help desk systems, and possibly VoIP tools is often necessary. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure can set you apart in this role. These abilities ensure you can effectively assist customers, maintain service quality, and deliver positive experiences while working independently from a home office environment.

What kind of work environment and support can I expect as a home office customer service employee?

As a Home Office Customer Service employee, you will typically work remotely from your own space while staying connected to your team and supervisors through online communication platforms. Employers often provide initial training, access to knowledge bases, and ongoing virtual support to help you resolve customer issues effectively. Regular team meetings, chat channels, and digital resources ensure you remain engaged and informed despite the remote setting. This structure allows for some flexibility in your workday while still fostering a sense of teamwork and connection within the company.

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What are the most commonly searched types of Home Office Customer Service jobs?

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Home Office Customer Service jobs near you
Infographic showing various Home Office Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

In-Office Customer Service Rep

Medical Transportation Management

Boston, MA • On-site

$18 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

MTM Transit looking for a Full Time, In-Office Transit Navigator (a/k/a “Customer Service Rep) to join our team in Boston, MA. The Transit Navigator will work closely with the location leadership to provide clerical and administrative support.  Duties may include, but not limited to, phone calls (both outgoing and incoming calls), general clerical tasks, customer support and data entry.

Why make the move to MTM Transit?

  • Pay Rate: $18/hr - $23/hr
  • Address:  1000 Massachusetts Ave Boston, MA 02118
  • Schedule: Monday – Friday, 8:30 am – 5:00 pm
  • Affordable benefits including Medical, Dental and Vision
  • Free Life Insurance & Long-Term Disability coverage for eligible employees
  • Paid Training & Overtime
  • Paid Holidays & Paid Time Off (PTO)
  • 401(K) With Company Match

What we Require:

  • High school diploma or G.E.D.
  • College degree, preferred
  • 2 years customer service experience
  • At least 1-year administrative experience in a professional environment

What will your job look like?

  • Provide comprehensive reception and phone coverage while maintaining a high level of professionalism
  • Provide guidance, information and support to visitors throughout their journey through the mobility process
  • Follow-up with Mobility Center customers by phone and email to explain eligibility, assist with trip planning, assist with eligibility for other appropriate services, and assist with other mobility needs as required.
  • Provide instruction as needed to Mobility Center customers in the use of technology to access and use various mobility-related and services and other support services.
  • Forward incoming calls to the appropriate person/department
  • Attend to a variety of administrative details such as keeping informed of department activities
  • Report promptly any complaints or unusual circumstances that may arise to Management
  • Check fax machine regularly; deliver faxes to the appropriate person/department with special attention to urgent faxes
  • Ensure all staff and visitors are greeted in a pleasant and professional manner
  • Use excellent customer service skills, establish, and maintain effective working relationships with employees, agencies, participants, external partners, and the general public
  • Communicate professionally with all levels of management internally and externally
  • Regular attendance required for assigned shifts and as outlined the attendance policy
  • Adhere to all Company established protocols and policies

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTMTRANSIT

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