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Home Office Customer Service Jobs (NOW HIRING)

Allcare PT

MEDICAL OFFICE CUSTOMER SERVICE REP

Brooklyn, NY · On-site

$17 - $23/hr

Medical Receptionist/Customer Service Reps In Brooklyn Physical Therapy Internal Marketing Customer Service Reps in Brooklyn to learn the ins and outs of what it takes to communicate with people ...

Customer Service

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Proficiency with Microsoft Office (Excel, Word, Outlook). * Ability to multitask, prioritize work ...

Cardis Furniture

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Customer Service Representative - Business Office (Full Time)

Warwick, RI · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Customer Service Representatives - Business Office are friendly, energetic individuals who provide quality service to our customers. Whether they're answering phone calls, processing invoices, or ...

Culligan 37FL

Customer Service Representative

Port Richey, FL · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must have In-Office customer experience * Call Center experience preferred but willing to train the right person * Minimum of two years of In-Office customer service experience required * Strong time ...

Culligan 37FL

Customer Service Representative

Port Richey, FL · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Qualifications High school diploma or GED Must have In-Office customer experience Call Center ... customer service experience required Strong time management and project management skills ...

USHG

USHG Home Office Executive Assistant

Manhattan, NY · On-site +1

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Home Office Executive Assistant is responsible for supporting the smooth day-to-day operation ... customer service experience preferred * Excellent verbal and written communication skills with a ...

Lennar

In-Office Customer Care Rep

Plymouth, MN · On-site

$19.15 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their ...

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All JobsHome Office Customer Service Jobs

Home Office Customer Service information

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How much do home office customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for home office customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to become a home office customer service representative?

To become a home office customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer systems and customer service software. Many employers require prior experience in customer service and may provide training on specific tools or protocols. A quiet, dedicated workspace and reliable internet connection are also essential for remote work.

What is a home office customer service?

A Home Office Customer Service job involves assisting customers remotely, typically from home, via phone, email, or chat. Responsibilities include answering inquiries, resolving issues, processing orders, and providing product or service support. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential. Many companies provide training and necessary tools to ensure employees can effectively support customers from home.

What kind of work environment and support can I expect as a home office customer service employee?

As a Home Office Customer Service employee, you will typically work remotely from your own space while staying connected to your team and supervisors through online communication platforms. Employers often provide initial training, access to knowledge bases, and ongoing virtual support to help you resolve customer issues effectively. Regular team meetings, chat channels, and digital resources ensure you remain engaged and informed despite the remote setting. This structure allows for some flexibility in your workday while still fostering a sense of teamwork and connection within the company.

What are the key skills and qualifications needed to thrive in home office customer service?

To excel as a Home Office Customer Service professional, you need strong communication skills, problem-solving abilities, and proficiency in basic computer operations; a high school diploma or equivalent is generally required. Familiarity with customer relationship management (CRM) software, help desk systems, and possibly VoIP tools is often necessary. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure can set you apart in this role. These abilities ensure you can effectively assist customers, maintain service quality, and deliver positive experiences while working independently from a home office environment.

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Home Office Customer Service jobs near you
Infographic showing various Home Office Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Office - Customer Service/Scheduling Manager

Independence Corrugated

Indianapolis, IN • On-site

Full-time

Re-posted 7 days ago

Job description

Customer Service Manager
The Customer Service Manager is responsible for customer service, order entry, order processing, and order shipping and supervises, manages, and directs the customer service workforce.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION
No.
Description
1.
Supervise, manage, and direct the work of customer service representatives.
2.
Review new and existing orders to insure accuracy and proper input into ordering system.
3.
Review, analyze and set pricing on items where General Manager is not required to review.
4.
Handle and resolve customer questions and/or problems in areas where customer service representatives need assistance.
5.
Review and take steps to ensure that all plant goals regarding on-time deliveries and other product quality and performance issues are being met.
6.
Assist General Manager and Sales Service Manager with price quotations and/or questions on existing customers to ensure customer satisfaction.
7.
Monitor inventory and warehouse items. Provide input and direction to management as to availability of stock, slow moving, and fast moving items to ensure ability to meet customer demands.
8.
Review and revise service related procedures and train personnel to ensure quality service and output.
9.
Regular and predictable attendance.
OTHER SIGNIFICANTJOB FUNCTIONS INCLUDE
No.
Description
1.
Keep General Manager and Sales Manager informed of problems and situations that may affect the performance of sales service, customer service, scheduling, and shipping.
2.
Attend scheduling meetings.
3.
Comply with company policies and procedures and all applicable laws and regulations.
4.
Additional duties as assigned.
REQUIRED EDUCATION / EXPERIENCE
  • High school diploma or GED.
  • Five years' experience in a manufacturing environment.
  • Three years' supervisory experience overseeing three or more people.

PREFERRED EDUCATION / EXPERIENCE
  • Experience in the corrugated container industry.
  • Computer literate (MS Excel and MS Word).

REQUIRED SKILLS
TECHNICAL SKILLS
  • Computer literate (MS Office including Word and Excel and data entry skills).
  • Application knowledge of products and production processes.
  • Quality standards - both ISO and QS.

LANGUAGE SKILLS
  • Strong communication skills.
  • Ability to read and interpret documents such as business and performance reports, operating and maintenance instructions and procedure manuals.
  • Ability to write business reports and correspondence.
  • Ability to speak effectively before groups of customers, the general public, managers, and other employees of the organization.

MATHEMATICAL SKILLS
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, and volume.
  • Ability to compute rates and ratios.
  • Ability to generate and interpret graphical representations.

REASONING ABILITY
  • Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

LEADERSHIP ATTRIBUTES
  • Superior time management skills including the ability to manage multiple issues concurrently and the ability to lead an effective and efficient meeting.
  • Superior communication and teaching skills in order to function effectively as a teacher for his/her personnel.
  • Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution.
  • Excellent employee relations skills including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts either involving the supervisor directly or as a third party, understands and demonstrates positive motivational skills including coaching and delegation techniques.
  • Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness.
  • Professional appearance to support his/her role as a managerial representative.

PHYSICAL DEMANDS
Employee is regularly required to walk and talk and hear, stand, and sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job in the plant, the employee is exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the plant work environment is usually loud.
OTHER INFORMATION
  • The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
  • Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee's employment relationship with the Company is at-will.
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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