To thrive as a Home Depot Pro Institutional representative, you need strong knowledge of institutional sales, commercial building products, and customer relationship management, often supported by experience in B2B sales or facility solutions. Familiarity with CRM software, inventory management tools, and quoting systems like Salesforce or Oracle is commonly required. Exceptional communication, negotiation, and problem-solving abilities help you effectively support clients and work collaboratively with internal departments. These skills ensure you can drive sales, deliver tailored solutions, and build lasting partnerships with institutional clients such as schools, hospitals, and government facilities.