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Home Depot Pro Institutional Jobs (NOW HIRING)

Home Depot (Retail)

Pro Customer Service/Sales

Katy, TX · On-site

Pro Customer Service/Sales | Home Depot The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property ...

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Home Depot (Retail)

Pro Customer Service/Sales

Alton, IL · On-site

Pro Customer Service/Sales | Home Depot The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property ...

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Home Depot Pro Institutional information

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$8

$24

$48

How much do home depot pro institutional jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for home depot pro institutional in the United States is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.96 per hour, depending on experience, location, and employer.

What are the primary responsibilities and challenges faced by a Home Depot Pro Institutional representative?

As a Home Depot Pro Institutional representative, your main responsibilities include developing relationships with institutional clients, understanding their unique facility needs, and offering tailored product solutions. You’ll frequently collaborate with account managers, logistics teams, and product specialists to ensure seamless service delivery and timely order fulfillment. One common challenge is balancing multiple client projects with varying timelines and requirements, which requires excellent organizational skills and adaptability. Overcoming this challenge can be very rewarding as you help institutions maintain and improve their facilities, while also growing your professional expertise in commercial sales and service.

What are the key skills and qualifications needed to thrive in the Home Depot Pro Institutional position, and why are they important?

To thrive as a Home Depot Pro Institutional representative, you need strong knowledge of institutional sales, commercial building products, and customer relationship management, often supported by experience in B2B sales or facility solutions. Familiarity with CRM software, inventory management tools, and quoting systems like Salesforce or Oracle is commonly required. Exceptional communication, negotiation, and problem-solving abilities help you effectively support clients and work collaboratively with internal departments. These skills ensure you can drive sales, deliver tailored solutions, and build lasting partnerships with institutional clients such as schools, hospitals, and government facilities.

What is a Home Depot Pro Institutional?

A Home Depot Pro Institutional job involves supporting businesses, schools, healthcare facilities, and other institutions by providing tailored product solutions and services. Employees in this role help organizations manage their maintenance, repair, and operations (MRO) needs efficiently. This can include delivering bulk orders, offering specialized account support, and ensuring customers have the right products for their facilities. The role often requires strong customer service skills and knowledge of industry-specific products.

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What cities are hiring for Home Depot Pro Institutional jobs?

Cities with the most Home Depot Pro Institutional job openings:

What states have the most Home Depot Pro Institutional jobs?

States with the most job openings for Home Depot Pro Institutional jobs include:

What job categories do people searching Home Depot Pro Institutional jobs look for?

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Home Depot Pro Institutional jobs near you
Infographic showing various Home Depot Pro Institutional job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,308 per year, or $24.2 per hour.

Pro Customer Service/Sales

Home Depot (Retail)

Monterey Park, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,427 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Pro Customer Service/Sales | Home Depot

Pro Customer Service/Sales

2304 - MONTEREY PARK (R)

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

MONTEREY PARK

CA

155713BR

Pro Customer Service/Sales

300044361

$20.00 - $22.00

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About Home Depot

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The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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