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Home Depot Call Center Jobs in Decatur, GA (NOW HIRING)

2027 Summer Internship - Marketing

Atlanta, GA · On-site

$14.25 - $19/hr

With a career at The Home Depot, you can be yourself and also be part of something bigger ... Interns will be expected to work in-person at the Atlanta Corporate Office (Store Support Center ...

Corporate Security Officer (1st Shift)

Atlanta, GA · On-site

$16.75 - $18.50/hr

At The Home Depot, safety is our top priority. As a Corporate Security Guard at the Store Support Center (SSC), you will serve as the visible presence of safety and security on our corporate campuses.

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Home Depot Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do home depot call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for home depot call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a Home Depot Call Center representative?

A Home Depot Call Center job involves assisting customers over the phone with orders, product inquiries, refunds, and general support. Representatives handle customer concerns, provide solutions, and ensure a positive shopping experience. Strong communication skills and a customer-focused attitude are essential. Depending on the role, employees may also support online orders, contractor accounts, or installation services.

What does a Home Depot Call Center representative do?

A typical day for a Home Depot Call Center representative involves answering inbound calls from customers, assisting with product questions, processing orders, handling returns, and troubleshooting issues related to online or in-store purchases. Representatives collaborate with other team members, such as supervisors and subject matter experts, to address complex inquiries or escalate situations when necessary. They often use specialized software to track customer interactions and manage follow-ups efficiently. Working in a fast-paced, team-oriented environment, call center representatives play a vital role in ensuring every customer has a positive shopping experience with Home Depot.

What skills and qualifications are needed for a Home Depot Call Center representative?

To thrive as a Home Depot Call Center representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Outstanding candidates demonstrate patience, empathy, and active listening to effectively assist customers and resolve issues. These skills are crucial for ensuring customer satisfaction, efficient problem resolution, and maintaining Home Depot's reputation for quality service.

What are popular job titles related to Home Depot Call Center jobs in Decatur, GA?

For Home Depot Call Center jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Home Depot Call Center jobs in Decatur, GA look for?

The top searched job categories for Home Depot Call Center jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Home Depot Call Center jobs?

Cities near Decatur, GA with the most Home Depot Call Center job openings:

Infographic showing various Home Depot Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 87% In-person, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

2027 Summer Internship - Finance & Accounting

Atlanta, GA • On-site

Home Depot
Retail • 10K+ employees

$16.75 - $22/hr

Full-time

Posted 14 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,520 frontline employees who took The Breakroom Quiz


Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Internship Overview
The Home Depot's Summer Internship program offers college students an opportunity to develop leadership skills and gain hands on experience in a corporate environment. During an 11 - week period from May 17 - July 30, 2027, interns will be assigned to a functional team such as Supply Chain, Marketing, e-commerce, Technology, Finance, Operations, Merchandising, Pro, Home Services, Human Resources, etc. Interns will learn more about our retail business and our corporate offices while having the opportunity to work on a pre-assigned project that impacts the function they are supporting. Additionally, interns participate in networking and development activities that set them up for success as they build their careers.
What makes a Great Intern:
  • Action Oriented: Intern takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Manages Ambiguity: Intern effectively navigates and thrives in uncertain situations while using sound judgment to make decisions without having the full picture. Is able to move work forward without all the details
  • Collaboration: Intern contributes to the group's efforts and steps forward to help as needed. Seeks input from others
  • Nimble Learning: Intern actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Communication: Intern develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audience
  • Customer Focus: Intern builds strong customer relationships and delivers customer-centric solutions
  • Drives Results: Evaluates information to make logical decisions and achieve results despite potential challenges or setbacks.

Finance & Accounting Intern:
Our Interns are given the opportunity to work on a wide variety of financial projects. Projects could include dealing with driving functional metrics, controlling costs, and working closely with our associates, in order to achieve business goals and create shareholder value. Finance interns will have the opportunity to be involved and help manage businesses with portfolios ranging from $5M to several billion in revenue. Interns will have project-based work.
Tasks, responsibilities, and key accountabilities include:
  • Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.
  • Prepare and deliver insights and recommendations based on analysis.
  • Synthesize findings and draw conclusions from analysis.
  • Making oral/written recommendations to upper management. Execute tasks directly related to functional projects and/or process improvements.
  • Communicate issues and roadblocks related to areas of responsibility.
  • Participate in high level Executive meetings, gaining exposure to cross-functional business units, building networking relationships, learning/mentoring from top-level management at one of the most revered companies in the world, and engaging in real world business situations that have a direct impact on over 400,000 associates

Preferred Qualifications:
  • Currently enrolled Bachelor Degree (minimum half of coursework toward degree satisfied) in the following majors: Business, Finance, Economics or Accounting majors.
  • Proficient in Microsoft Office applications. Specifically Excel and PowerPoint
  • Prior Internship experience
  • 3.5 GPA or higher

Description of Roles: (Career paths that utilize this skillset full-time)
At The Home Depot, our associates always have room to move up and explore new opportunities. After the Internship, here are some examples of early career roles for interns with a background in Finance:
  • Financial Analyst
  • Tax Analyst
  • Data Scientist

Location: Interns will be expected to work in-person at the Atlanta Corporate Office (Store Support Center) five days a week (Monday-Friday). Housing assistance will be provided to eligible interns.

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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