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Home Based Triage Jobs (NOW HIRING)

Riverside Health System Non-Providers

Performs critical and non-critical symptom-based triage through the Riverside Nurse line providing patient disposition from 911 to home care. Demonstrates understanding of diverse patient care ...

Riverside

Performs critical and non-critical symptom-based triage through the Riverside Nurse line providing patient disposition from 911 to home care. Demonstrates understanding of diverse patient care ...

Riverside

Performs critical and non-critical symptom-based triage through the Riverside Nurse line providing patient disposition from 911 to home care. Demonstrates understanding of diverse patient care ...

UW Health

Home Based Hospital Care-In Home RN

Madison, WI · On-site +1

$40.30 - $60.45/hr

Hours are based off the operational needs of the department. You will travel and work primarily in ... Experience in care coordination, triage, or nursing leadership Preferred * Experience in program ...

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Home Based Triage information

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How much do home based triage jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for home based triage in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Home Based Triage vs Medical Call Center Representative?

AspectHome Based TriageMedical Call Center Representative
CredentialsRN, LPN, or paramedic licenseHigh school diploma or equivalent, some healthcare knowledge
Work EnvironmentRemote, patient-focused triage callsRemote or on-site, customer service calls
Industry UsageHealthcare, telehealth servicesHealthcare, insurance, customer support

Home Based Triage involves healthcare professionals providing medical advice and assessment remotely, often requiring licensure. Medical Call Center Representatives handle general inquiries and support, usually with less clinical training. Both roles are remote and serve the healthcare industry, but Home Based Triage is more clinically focused, while Medical Call Center Representatives focus on customer service.

What cities are hiring for Home Based Triage jobs? Cities with the most Home Based Triage job openings:
What are the most commonly searched types of Triage jobs? The most popular types of Triage jobs are:
What states have the most Home Based Triage jobs? States with the most job openings for Home Based Triage jobs include:
Home Based Triage jobs near you

Registered Nurse (RN) Triage & Care Coordination (3582)

Waco Family Medicine

Waco, TX

Other

Posted 24 days ago

Waco Family Medicine rating

6.4

Company rating: 6.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Registered Nurse (RN) Triage & Care Coordination

Central - Waco, TX 76707

Overview

Level Experienced Position Type Full Time Job Shift Day Education Level 4 Year Degree Category Nurse

Description

PRIMARY DUTIES

  • Perform comprehensive telephonic and electronic nursing assessments to evaluate patient symptoms and determine appropriate level of care
  • Utilize standardized triage protocols and clinical judgment to guide care recommendations (e.g., home care, same-day visit, urgent/emergent care)
  • Facilitate one-call resolution whenever appropriate, reducing unnecessary follow-up and in-basket messaging
  • Document all patient interactions accurately and efficiently in the EHR
  • Escalate complex or high-risk cases to providers or appropriate care settings
  • Coordinate same-day or next-day appointments based on clinical need
  • Manage and respond to in-basket messages, lab results, and patient inquiries within established turnaround times
  • Provide patient education, including symptom management, medication guidance, and follow-up care instructions
  • Support population health initiatives by identifying care gaps and facilitating appropriate interventions

OTHER DUTIES

  • Serve as a clinical resource for CMAs, LVNs, and other care team members
  • Collaborate with providers and interdisciplinary teams to optimize workflows and patient outcomes
  • Participate in quality improvement initiatives related to access, triage efficiency, and patient safety
  • Assist in development and refinement of triage protocols and workflows
  • Participate in orientation, training, and competency validation activities
  • Maintain compliance with all organizational policies, regulatory requirements, and clinical standards
  • Perform other duties as assigned
Qualifications

REPORTS TO: Regional Director of Nursing/Practice Manager

POSITION SUMMARY

The RN Phone Triage Nurse provides clinical assessment, triage, and care coordination for patients through telephone and electronic communication within the clinic setting. This role utilizes evidence-based protocols, clinical judgment, and critical thinking to determine appropriate levels of care, promote one-call resolution, and reduce unnecessary in-basket burden for providers and clinic staff. The RN serves as a key clinical decision-maker, ensuring safe, timely, and patient-centered care delivery in alignment with organizational standards. Bilingual (Spanish/English) candidates and experience with Epic are strongly preferred

REQUIRED QUALIFICATIONS

  • Active Registered Nurse (RN) license in the state of Texas
  • Minimum of 1 year of inpatient clinical experience
  • Strong clinical assessment and critical thinking skills
  • Experience with electronic health records (EHR); Epic preferred
  • Excellent communication and patient education skills
  • Ability to work independently and collaboratively within a team

PREFERRED QUALIFICATIONS

  • Bilingual (Spanish/English)
  • Experience in ambulatory care, triage, or nurse call center environments
  • Familiarity with evidence-based triage protocols (e.g., Schmitt-Thompson)

SKILLS & COMPETENCIES

  • Advanced clinical assessment and triage decision-making
  • Strong critical thinking and problem-solving abilities
  • Ability to prioritize and manage high-volume patient communication
  • Effective patient education and motivational communication
  • Proficiency in EHR documentation and in-basket management
  • Care coordination and interdisciplinary collaboration
  • Leadership and ability to support clinical team members

PHYSICAL AND MENTAL REQUIREMENTS

  • Ability to work in an indoor, office-based setting
  • Prolonged periods of sitting with frequent computer and telephone use
  • Continuous verbal communication and active listening
  • Ability to multitask, prioritize, and respond quickly in high-volume situations
  • Strong attention to detail and ability to interpret clinical information accurately
  • Ability to remain calm and exercise sound judgment in urgent or emergent situations
  • Occasional minimal lifting (up to 15 lbs.)

What Waco Family Medicine employees say

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