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Home Based Technical Support Engineer Remote Jobs

Axonius

Technical Support Engineer

Ontario, CA · Remote

$90K - $110K/yr

... REMOTE Axonius is committed to fair and equitable compensation packages ... A candidate's salary will be based on qualifications and relevant experience. In addition to a ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

... based on client feedback and technical insights. * Deliver exceptional technical support via Helpdesk, email, and remote sessions, ensuring prompt issue resolution and thorough documentation in ...

Ketch

Technical Support Engineer (East Coast)

Atlanta, GA · On-site +1

$90K - $125K/yr

Remote -- US East Coast Type: Full-Time About Ketch Ketch is redefining responsible data use for ... About the Role We are hiring an East Coast-based Technical Support Engineer to provide high-quality ...

Ketch

Technical Support Engineer (East Coast)

Boston, NY · Remote

$90K - $125K/yr

Remote -- US East Coast Type: Full-Time About Ketch Ketch is redefining responsible data use for ... About the Role We are hiring an East Coast-based Technical Support Engineer to provide high-quality ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... Responds to customer inquiries within defined SLAs, prioritizing based on business impact and ...

Mercor

Technical Support Engineer

San Francisco, CA · Remote

$40K - $50K/yr

Remote Role Responsibilities * Respond to support requests from Mercor's talent pool who have ... Experience doing SaaS-based product work . * Experience using a support platform like Zendesk ...

Keyfactor

Technical Support Engineer

San Mateo, CA · Remote

United States; Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type ... Responds to customer inquiries within defined SLAs, prioritizing based on business impact and ...

Keyfactor

Technical Support Engineer

Independence, OH · Remote

United States; Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type ... Responds to customer inquiries within defined SLAs, prioritizing based on business impact and ...

Vanta

Technical Support Engineer - NAMER

$107K - $126K/yr

Health & wellness and remote workplace stipends * Family planning benefits * 401(k) matching ... We set standard base pay ranges for all roles based on function, level, and country location ...

Composio

Technical Support Engineer

Remote in North America, PST or EST hours. We need real overlap with both coasts and with our ... based in North America in PST or EST hours * human - you build trust and admit what you do not know ...

Sweet Security

Technical Support Engineer

$100K - $115K/yr

Remote work model * Health insurance and wellness benefits * Opportunity to shape the future of ... All candidates are considered based on their qualifications, experience, and professional fit. We ...

Paxos Trust Company NA

Technical Support Engineer

$128.35K - $147.23K/yr

About the team Paxos Technical Support Engineers work within a highly collaborative, cross-functional team dedicated to supporting our customers and internal teams with world-class technical ...

Keyfactor, Inc.

Technical Support Engineer

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... Responds to customer inquiries within defined SLAs, prioritizing based on business impact and ...

Transact Campus Inc

Technical Support Engineer I

$55K - $60K/yr

Remote within the US As a Technical Support Engineer, you will be the technical problem-solving ... Base salary offers for this position may vary based on factors such as location, skills, and ...

Kalepa

Technical Support Engineer

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of ... Competitive salary (based on experience level). * Significant equity options package. * 401(k) plan ...

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How much do home based technical support engineer remote jobs pay per year?

As of May 30, 2026, the average yearly pay for home based technical support engineer remote in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
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Home Based Technical Support Engineer Remote jobs near you
Technical Support Engineer

Technical Support Engineer

Axonius

Ontario, CA • Remote

$90K - $110K/yr

Other

Posted 18 days ago

Job description

Location: Ontario, Canada

The Technical Support Engineering team serves as the global foundation for customer success by providing expert technical assistance and driving efficient solutions to complex product challenges. As a Technical Support Engineer, you will act as a primary point of contact and escalation lead, ensuring high-quality incident resolution and continuous process improvement. The mission of this team is to deliver exceptional technical support through meticulous troubleshooting and proactive knowledge sharing.

Responsibilities
  • Manage the full lifecycle of assigned technical support tickets, performing routine follow-ups and documentation within the case management system.
  • Author and maintain internal and external knowledge-base articles, how-to guides, and troubleshooting documentation.
  • Analyze ticket patterns and provide objective feedback to management regarding improvements to support processes and procedures.
Minimum Qualifications
  • 3+ years of professional experience in a Technical Support role specifically within the software or technology sectors.
  • Professional experience troubleshooting networking fundamentals, including TCP/IP, routing, subnets, firewall rules, and proxy connectivity.
  • Experience utilizing RESTful APIs and navigating Linux Shell environments to perform technical tasks in an enterprise setting.
  • Proven ability to translate complex technical concepts into written business-to-business documentation and escalation notes for senior engineering teams.
Preferred Qualifications
  • Experience reading or writing code, with a specific proficiency in Python.
  • Ability to analyze application logs, build cURL commands, and utilize data sets to resolve technical issues.
  • Technical experience troubleshooting TLS, SSL certificates, and SAML authentication protocols.
  • Proficiency with database platforms and the ability to troubleshoot data retrieval issues.
  • Hands-on experience with MongoDB and OpenVPN.
  • Professional experience managing and troubleshooting applications within Docker containers.

#LI-LW1 #LI-REMOTE

Axonius is committed to fair and equitable compensation packages. A candidate's salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options, attractive benefits, and an annual bonus.

Annual Salary Range (bonus and equity included in addition to the below numbers)
$90,000—$110,000 USD

About Axonius:

Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization's IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.

Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.

Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more aboutbenefits at Axonius.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectivesto apply. All qualified applicants will receive consideration for employment without regard torace, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

By submitting your application to us, you acknowledge that your personal data will be processed in accordancewith our Global Job Candidate Privacy Notice.

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