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Home Based Epic Games Customer Support Jobs (NOW HIRING)

Shine Early Learning

Home Based Visitor

New York, NY · On-site +1

$50K - $57K/yr

Behavioral Support: Address challenging behaviors by identifying causes, implementing preventive ... Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or ...

Acelero Learning

Home Based Visitor

New York, NY · On-site +1

$50K - $57K/yr

Behavioral Support: Address challenging behaviors by identifying causes, implementing preventive ... Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or ...

Socket.dev

$150 - $200/hr

Compensation varies based on a variety of factors, which include (but aren't limited to) things ... Epic's award‑winning Unreal Engine technology not only provides game developers the ability to ...

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Customer Support Publishing $18.00 per hour Monday-Friday, shift scheduled within 7:00am-6:00pm ... Fully remote role - work from the comfort of home * Paid training, including time for equipment ...

Flux Protocol, Inc

Customer Support

San Francisco, CA · On-site

$22 - $29.50/hr

You have at least 2 years of experience in customer support, customer success, or technical support ... All employment decisions are based on qualifications, merit, and business need. Pursuant to the San ...

EVERWHITE CORPORATION

Customer Support

Warminster, PA · On-site

$17 - $21.75/hr

Position Overview We are seeking a consultative, detail-oriented Customer Support & Order ... Familiarity with CRM/quoting systems, Microsoft Office (Excel, Word, Outlook), and web-based ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

... game. You'll be our customers' first point of contact and responsible for delivering a best-in ... web-based applications including having experience with Microsoft Office products. • Strong ...

BasePower

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

... delivering unparalleled support, working directly with customers to provide a world-class ... Your role may expand or change based on the needs of the business at any given time, so the ...

Reach Capital

Customer Support Associate

San Francisco, CA · On-site

$20.50 - $28.25/hr

This is a full time, salaried position that will be based in our San Francisco office ... We have a meditation room, game room, library, art studio, kids room, and full makerspace with 3d ...

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Home Based Epic Games Customer Support information

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$10

$23

$57

How much do home based epic games customer support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for home based epic games customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is a home based Epic Games Customer Support?

Home Based Epic Games Customer Support jobs involve assisting players and users of Epic Games products, such as Fortnite or the Epic Games Store, from a remote location. These roles typically include answering customer inquiries, troubleshooting technical issues, resolving account problems, and providing information about games and services. Support representatives communicate with customers via email, chat, or phone, ensuring a positive gaming experience. Working from home provides flexibility, but also requires reliable internet, good communication skills, and a strong understanding of Epic Games’ products and policies.

What are the key skills and qualifications needed to thrive as a home based Epic Games Customer Support representative?

To excel as a Home Based Epic Games Customer Support representative, you need strong problem-solving skills, customer service experience, and familiarity with gaming platforms, often supported by a high school diploma or equivalent. Experience with customer support systems like Zendesk or Salesforce, as well as knowledge of Epic Games’ products, is highly valuable. Outstanding communication, patience, and the ability to work independently are key soft skills for building rapport and resolving gamer issues. These abilities ensure efficient, high-quality assistance that enhances player satisfaction and upholds the company's reputation.

What are some common challenges faced by home based Epic Games Customer Support representatives, and how can they be managed?

Home-based Epic Games Customer Support representatives often encounter challenges such as managing high volumes of player inquiries, troubleshooting technical issues remotely, and maintaining effective communication without face-to-face interaction. To manage these challenges, it's important to stay organized with ticketing systems, actively participate in regular team meetings, and leverage available knowledge bases and support resources. Building strong time management skills and seeking feedback from peers and supervisors can also help maintain high-quality service and personal well-being in a remote environment.

What is the difference between Home Based Epic Games Customer Support vs Remote Video Game Support Specialist?

AspectHome Based Epic Games Customer SupportRemote Video Game Support Specialist
Required CredentialsHigh school diploma or equivalent; gaming knowledge beneficialHigh school diploma; gaming or technical knowledge preferred
Work EnvironmentHome-based, flexible hours, customer service settingHome-based, technical or customer support environment
Industry UsagePrimarily in gaming companies like Epic GamesVarious gaming companies and third-party support providers
Common Search/ComparisonYesYes

Both roles involve supporting gamers remotely from home, but Home Based Epic Games Customer Support specifically focuses on Epic Games products, while Remote Video Game Support Specialists may support multiple gaming brands. The credentials and work environment are similar, making them often compared by job seekers in the gaming support industry.

More about Home Based Epic Games Customer Support jobs

What cities are hiring for Home Based Epic Games Customer Support jobs?

Cities with the most Home Based Epic Games Customer Support job openings:

What are the most commonly searched types of Epic Games Customer Support jobs?

The most popular types of Epic Games Customer Support jobs are:

What states have the most Home Based Epic Games Customer Support jobs?

States with the most job openings for Home Based Epic Games Customer Support jobs include:

What job categories do people searching Home Based Epic Games Customer Support jobs look for?

The top searched job categories for Home Based Epic Games Customer Support jobs are:

Home Based Epic Games Customer Support jobs near you
Infographic showing various Home Based Epic Games Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Home Based Visitor

Shine Early Learning

New York, NY • On-site, Remote

$50K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Key responsibilities

  • Conduct weekly home visits with families to support child and family development.

  • Implement a home-visiting curriculum to promote positive social interaction and engagement for children of all abilities.

  • Document progress and individualize curriculum using observations and anecdotal notes.

Job description

Are you a strategic team player with a passion for growth, innovation, and transforming the landscape of early childhood education? Acelero, Inc. is looking for a Home Based Visitor to drive our mission to eliminate the gaps between young children's potential and their success in school and life.
Why Acelero?
Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young children's inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.
Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.
Your Role:
As a Home Based Visitor for a Head Start/Early Head Start program, you will be working individually with 10-12 families to support the development of the family and their children. The Home-Based Visitor will work collaboratively with a team of other Home-Based Visitors to implement the curriculum to achieve outcomes for children and families of all backgrounds and abilities
What You'll Do:
  • Child Growth & Development: Use knowledge of child development principles to work with children, collaborate with service areas, and communicate with stakeholders.
  • Curriculum Implementation: Implement a home-visiting curriculum that encourages positive social interaction, active engagement, and self-motivation for children of all abilities.
  • Behavioral Support: Address challenging behaviors by identifying causes, implementing preventive measures, and partnering with families for home support.
  • Documentation: Use observations and anecdotal notes to document progress and individualize curriculum.
  • Family Services: Apply a family-centered philosophy, recognizing parents as the "Primary Educator" and providing opportunities for parent socialization and peer support networks.
  • Home Visits: Conduct 46 weekly home visits per family, each lasting at least 90 minutes.
  • Socialization Activities: Plan and facilitate 22 group socialization activities per school year.
  • Comprehensive Support: Provide education and support in health, nutrition, mental health, and disabilities services.
  • Assessments & Referrals: Conduct screenings and assessments to create individualized goals and support families through special needs referral processes.
  • Collaboration: Work with families on "Family Success Road Maps" and ensure health requirements (e.g., immunizations, exams) are met.
  • Advocacy: Act as a liaison between families and community resources.
  • Record Keeping: Maintain accurate, confidential records in an electronic database system.
  • Participates in assigned meetings, events and training as required

What You Bring:
  • Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or Bachelor's degree with relevant Early Childhood Education (ECE) or Infant/Toddler coursework).
  • Experience and skills in assisting parents with advocacy and decision-making. Knowledge of adult learning is a plus.
  • Regular local travel to and from families' homes, the main office, and program sites, with limited additional travel (up to ~10%) for in-person training and meetings with Shine.
  • Bilingual (Spanish) preferred
  • Must have a valid driver's license and reliable transportation for frequent local travel.
  • Physical exam and background checks are required for this position.

When/Where/How Much:
When: Spring 2025
Where: The Bronx, NY - local travel
How Much: The range for this position is $50,000 - $57,000 annually.
Why You'll Love Working with Us:
  • A meaningful mission that drives real change in the lives of children and families
  • A collaborative, inclusive team that values your growth and well-being
  • Robust benefits that support your total wellbeing, including:
    • Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
    • Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually
    • Flexible Spending Accounts (FSA) for health and dependent care expenses
    • 401(k) Retirement Plan with up to 3% company match
    • Short-Term and Long-Term Disability and Basic Life Insurance
    • Up to $500 per year in Professional Development Reimbursements
    • Employee Assistance Program (EAP) with counseling and mental wellness support
    • Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
    • Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

If you're ready to take on a challenge that matters, apply now to join us as our next Home Based Visitor. Together, we'll help every child reach their fullest potential!
We are an equal opportunity employer, committed to creating a diverse and healthy workplace.

Apply