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Home Based Digital Customer Service Representative Jobs

Seaway Plumbing Inc

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Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer service experience (home services is required) * Experience with ServiceTitan * Bilingual ... service-based plumbing. Provide Emergency Plumbing Services 24/7. Experience, Knowledge, and ...

Mr. Rooter

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

You'll need to be comfortable using a variety of different digital technology and software ... You'll provide crucial services for our customers' homes and families. Here are the things you'll ...

Sila Services

Customer Service Representative

Niles, OH · On-site

$15 - $17/hr

If you have home services experience and know your way around ServiceTitan, we'd love to meet you ... per hour based on experience * Full-time, year-round position * Medical, dental, and vision ...

Stuller

Customer Service Representative

Lafayette, LA · On-site

$12.25 - $16.75/hr

... digital channels with order placement, product questions, service requests, project details, and ... Recommend appropriate products, alternatives, or services based on customer needs. * Build ...

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Home Based Digital Customer Service Representative information

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$26

How much do home based digital customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for home based digital customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Home Based Digital Customer Service Representative vs Remote Digital Customer Support Specialist?

AspectHome Based Digital Customer Service RepresentativeRemote Digital Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma or equivalent; customer support certifications
Work EnvironmentHome office, computer, internet connectionHome office, computer, internet connection
Industry UsageCustomer service, retail, tech supportCustomer support, tech companies, e-commerce
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, technical support, product guidance

Both roles involve working remotely to assist customers via digital channels. The main difference lies in their focus: Home Based Digital Customer Service Representatives primarily handle general inquiries and order processing, while Remote Digital Customer Support Specialists often focus on technical troubleshooting and resolving complex issues. Both positions require similar credentials and work environments, making them closely related but distinct in their specific responsibilities.

What cities are hiring for Home Based Digital Customer Service Representative jobs?

Cities with the most Home Based Digital Customer Service Representative job openings:

What states have the most Home Based Digital Customer Service Representative jobs?

States with the most job openings for Home Based Digital Customer Service Representative jobs include:

Home Based Digital Customer Service Representative jobs near you

Customer Service Representative (CSR)

Seaway Plumbing Inc

Princeton, FL • On-site

$17 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

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Job description

Customer Service Representative (CSR)

Plumbing & HVAC | Family-Owned | Growth Opportunity

Location: Princeton, FL (On-Site)
Employment Type: Full-Time

Join a company that's building something bigger.

For over 25 years, Seaway Plumbing, Inc. has been one of South Florida's most trusted plumbing companies. Today, we're entering our next chapter by expanding into HVAC and growing through strategic acquisitions across South Florida.

We're looking for an exceptional Customer Service Representative who understands that every phone call is an opportunity to create an outstanding customer experience.

If you're organized, personable, thrive in a fast-paced environment, and enjoy helping people, we'd love to meet you.

What You'll Do

  • Answer inbound customer calls with professionalism and empathy
  • Schedule plumbing and HVAC service appointments
  • Dispatch technicians efficiently throughout the day
  • Communicate with customers regarding technician arrival times
  • Resolve customer concerns while delivering a five-star experience
  • Maintain accurate customer records in ServiceTitan
  • Coordinate with service technicians and office staff
  • Support daily office operations and administrative tasks
  • Coordinate community outreach events

We're Looking For Someone Who

  • Loves helping people and solving problems
  • Has outstanding phone etiquette and communication skills
  • Stays calm under pressure and can multitask effectively
  • Is dependable, punctual, and detail-oriented
  • Learns new software quickly
  • Works well in a team environment
  • Takes pride in providing exceptional customer service

Preferred Qualifications

  • Customer service experience (home services is required)
  • Experience with ServiceTitan
  • Bilingual (English/Spanish) is necessary
  • High school diploma or equivalent

About Seaway Plumbing

We're more than a plumbing company—we're building South Florida's next premier home services brand. Our team is committed to professionalism, integrity, and delivering an exceptional customer experience every day.

If you want more than just a job and are looking for a company where you can build a career, we'd love to hear from you.

Apply today and become part of the Seaway family.

Company Description

Specialties
We specialize in residential, commercial, industrial, and service-based plumbing. Provide Emergency Plumbing Services 24/7. Experience, Knowledge, and Commitment, are three words synonymous with us. We are dedicated to offering you the best service anywhere. We have the latest technology to get the job done, and our staff is well trained in its use. We make sure the job gets done right the first time and without any problems. Call us today!