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Holiday Inn Jobs in Reedsburg, WI (NOW HIRING)

Harbor View Hotel

Front Desk Supervisor

Baraboo, WI · On-site

$16 - $20.75/hr

Front Desk Supervisor S&L Hospitality, along with the Fairfield Inn & Suites, is currently ... Holiday Pay when working one of our designated Company Holidays Growth and development ...

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$6

$19

$44

How much do holiday inn jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for holiday inn in Reedsburg, WI is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $23.56 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Holiday Inn front desk agent?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.
What cities near Reedsburg, WI are hiring for Holiday Inn jobs? Cities near Reedsburg, WI with the most Holiday Inn job openings:
Holiday Inn jobs near you
Infographic showing various Holiday Inn job openings in Reedsburg, WI as of August 2026, with employment types broken down into 1% As Needed, 59% Full Time, 30% Part Time, and 10% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,438 per year, or $19.4 per hour.

Front Desk Supervisor

Fairfield Inn & Suites Baraboo

Baraboo, WI

$16 - $20.75/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

S&L Hospitality, along with the Fairfield Inn & Suites, is currently accepting applications for a Front Desk Supervisor.

This leadership position may be the right fit for you if someone who is willing to go the extra mile to keep our guests satisfied, train and develop the guest service team, work independently - are a self-starter, have prior hospitality experience, and the ability to manage a variety of tasks while having an eye on the details. This position is "hands-on" with working shifts at the front desk between first and second shift hours, along an understanding of weekend and holiday availability due to the demands of the business. 

Some responsibilities may include but are not limited to:

  • Assisting the Rooms Division Manager with reviewing the front office schedules, training plans, shift checklists, and supplies. 
  • Handling guest inquires and complaints, assisting with reservations, escalating to the appropriate member of leadership as necessary.
  • Coordinating coverage in the event of an absence with the Rooms Division Manager for front desk and night audit shifts.
  • May be asked to assist with month-end inventory of marketplace, office supplies, breakfast and other items related to the front desk.
  • Communicate with the Rooms Division Manager as necessary regarding supplies that are low outside of monthly inventory.
  • Welcome guests, internally and externally, upon entering the hotel lobby and public space.
  • Conducts training and coaching for the front desk and night audit team members, communicates feedback to General Manager and Rooms Division Manager.
  • Coordinates and communicates with other hotel departments to ensure satisfaction and exceptional guest service. 
  • May be asked to participate in the recruiting process for new hires within the guest service department.
  • Handles transactions at the front desk, review over and shorts along with the GM.
  • Maintains a professional and welcoming demeanor when interacting with guests, externally and internally.
  • Ensures compliance with S&L Hospitality and brand standards.
  • Provides leadership and motivation for guest services team. 

Qualifications:
- High school diploma or equivalent; a degree in hospitality management or related field is preferred.
- Minimum of 2 years of experience in a front office or guest service role, with at least 1 year in a supervisory or leadership position.
- Excellent customer service and communication skills, with the ability to interact professionally with guests, team members, and management.
- Strong problem-solving and decision-making abilities.
- Proficiency in front desk software, Marriott brand knowledge, and Microsoft Office Suite.
- Must be able to stand for long periods and lift up to 25 pounds.

This position is subject to successful completion of a background check as it relates to the responsibilities of the role. 
 
At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team! 
 
Benefits such as:
 
For all team members:
  • Eligibility to enroll in the 401(k) after 6 months of service - with company match!*
  • Flexible scheduling.
  • On-the-job training.
  • Paid Time Off - begin accruing day one!* 
  • Holiday Pay when working one of our designated Company Holidays
  • Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Visit our site for further details on locations. 
  • Travel discounts available through the various brands of hotel that are currently in our portfolio.
For regular full time team members/leadership team:
  • We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
 
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.