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How much do holiday inn club jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for holiday inn club in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Holiday Inn Club employee, and why are they important?

To thrive as a Holiday Inn Club employee, you typically need strong customer service skills, hospitality experience, and a high school diploma or higher. Familiarity with property management systems, reservation software, and point-of-sale systems is often required. Excellent communication, adaptability, and a positive attitude distinguish top performers in this role. These skills are crucial for delivering memorable guest experiences and maintaining efficient hotel operations.

What are some common challenges faced by team members working at Holiday Inn Club, and how can new hires effectively adapt?

Team members at Holiday Inn Club often work in a fast-paced, guest-focused environment where flexibility and problem-solving are key. Common challenges include managing high guest expectations during peak seasons and coordinating with multiple departments to ensure a seamless guest experience. New hires can adapt effectively by staying proactive in communication, seeking support from experienced colleagues, and taking advantage of the company's training programs. Building strong relationships within the team and maintaining a positive, service-oriented attitude are essential for success and career growth.

What is Holiday Inn Club and what do they do?

Holiday Inn Club is a vacation ownership brand that operates a network of resorts, primarily in the United States. They offer timeshare options and vacation packages, allowing members to book accommodations at various destinations. Holiday Inn Club Resorts are known for family-friendly amenities, such as pools, activities, and spacious villas. Members can exchange their points for stays at different locations, providing flexibility in vacation planning. The company is part of Holiday Inn's parent company, IHG Hotels & Resorts.

What is the difference between Holiday Inn Club vs Front Desk Agent?

FeatureHoliday Inn ClubFront Desk Agent
Primary RoleVacation ownership and timeshare managementGuest check-in/check-out and customer service
Work EnvironmentResort or timeshare propertyHotel front desk
Required CredentialsCustomer service skills, hospitality experienceHigh school diploma, hospitality or customer service experience
Industry UsageHospitality, vacation ownershipHospitality, hotel industry

While both roles operate within the hospitality industry, Holiday Inn Club focuses on vacation ownership and timeshare management, whereas a Front Desk Agent handles guest check-ins, check-outs, and customer service at a hotel. The roles differ in responsibilities and work environment but share common hospitality skills.

More about Holiday Inn Club jobs
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Holiday Inn Club jobs near you
Infographic showing various Holiday Inn Club job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,568 per year, or $15.7 per hour.
Quality Assurance/Closing Officer-Vacation Ownership Sales

Quality Assurance/Closing Officer-Vacation Ownership Sales

Holiday Inn Club Vacations

Kissimmee, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

BENEFITS:

At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success:

•Biweekly Pay
•Growth Opportunities
•401K
•Comprehensive Benefits – Health, Dental and Vision Plans.
•EAP – Employee Assistance Program
•PTO - Paid Time Off
•Discounts through IHG including additional discounted employee benefits through our company Perks website
•Tuition Reimbursement & Continuing Education Courses
•Outstanding Company Culture

Holiday Inn Club Vacations operates a Quality Assurance department within Sales Operations. The employees in this department, the Quality Assurance Officers (QAOs), provide specialized administrative support to the Sales departments. The primary function of the Quality Assurance Officer is to reduce the number of completed sales that result in rescission or default. In order to accomplish this broad objective, QAOs are required to undertake a variety of special assignments and tasks and to use their discretion to resolve purchasers’ issues, concerns, and questions.

ESSENTIAL DUTIES AND TASKS:

  • Executes proper communication with all Holiday Inn Club Vacations affiliated departments, management and HCV owners.
  • Confirms sales and verifies contracts for HICV sales.
  • Handles walk-in cancellations and owner cancellation calls; rewrites sales and assist QAOs with mail out process in order to recover lost business.
  • Assists QA management with training and improvement of new and existing employees.

QUALIFICATIONS:

  • Must be process oriented with attention to detail
  • Self-directed and independent with projects but works as a team player
  • Excellent customer service skills
  • Strong oral and written communication skills
  • Strong work ethic and a high energy level
  • Strong administrative, organization, and planning skills
  • Florida Real Estate License Required
    #INDSA1

#ZRSA1
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Company Description

At Holiday Inn Club Vacations®, we are committed to delivering exceptional vacation experiences for our guests and owners, and a culture that values Caring, Courage and Creativity for our team members.
One of the first things new team members notice here is the feeling of family. Everything we do revolves around our goals of strengthening families and leading the way in family travel.
We focus not only on creating meaningful experiences for our members and guests, but also developing our own family. We invest in passionate, high-performing team members who embrace our values and fuel our growth.