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Holiday Inn Club Jobs in Texas (NOW HIRING)

Front Desk Specialist

Galveston, TX · On-site

$14.75 - $18.75/hr

Must have open availability and be able to work weekends and holidays At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and ...

Front Desk Specialist

Galveston, TX · On-site

$14.75 - $18.75/hr

Must have open availability and be able to work weekends and holidays At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and ...

Cook

Huntsville, TX · On-site

$12 - $16.25/hr

Carriage Inn Huntsville is seeking a Full-time Cook to continue our story of compassionately caring ... Includes weekend and holiday shifts. Responsibilities: * Prepares or assist in preparation of ...

Cook

Bryan, TX

$14.75 - $18.50/hr

Carriage Inn Bryan is seeking a Part-time Cook to continue our story of compassionately caring for ... Includes weekend and holiday shifts. Responsibilities: * Prepares or assist in preparation of ...

Cook

Huntsville, TX

$12 - $16.25/hr

Carriage Inn Huntsville is seeking a Full-time Cook to continue our story of compassionately caring ... Includes weekend and holiday shifts. Responsibilities: * Prepares or assist in preparation of ...

Cook

Huntsville, TX

$12 - $16.25/hr

Carriage Inn Huntsville is seeking a Full-time Cook to continue our story of compassionately caring ... Includes weekend and holiday shifts. Responsibilities: * Prepares or assist in preparation of ...

Cook

Katy, TX

$14.75 - $18.25/hr

Carriage Inn Katy is seeking a Full-time Cook to continue our story of compassionately caring for ... Includes weekend and holiday shifts. Responsibilities: * Prepares or assist in preparation of ...

Cook

Huntsville, TX

$12 - $16.25/hr

Carriage Inn Huntsville is seeking a Full-time Cook to continue our story of compassionately caring ... Includes weekend and holiday shifts. Responsibilities: * Prepares or assist in preparation of ...

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Holiday Inn Club information

What is Holiday Inn Club?

Holiday Inn Club is a vacation ownership brand that operates a network of resorts, primarily in the United States. They offer timeshare options and vacation packages, allowing members to book accommodations at various destinations. Holiday Inn Club Resorts are known for family-friendly amenities, such as pools, activities, and spacious villas. Members can exchange their points for stays at different locations, providing flexibility in vacation planning. The company is part of Holiday Inn's parent company, IHG Hotels & Resorts.

What are the key skills and qualifications needed to thrive as a Holiday Inn Club employee?

To thrive as a Holiday Inn Club employee, you typically need strong customer service skills, hospitality experience, and a high school diploma or higher. Familiarity with property management systems, reservation software, and point-of-sale systems is often required. Excellent communication, adaptability, and a positive attitude distinguish top performers in this role. These skills are crucial for delivering memorable guest experiences and maintaining efficient hotel operations.

What are some common challenges faced by team members working at Holiday Inn Club, and how can new hires effectively adapt?

Team members at Holiday Inn Club often work in a fast-paced, guest-focused environment where flexibility and problem-solving are key. Common challenges include managing high guest expectations during peak seasons and coordinating with multiple departments to ensure a seamless guest experience. New hires can adapt effectively by staying proactive in communication, seeking support from experienced colleagues, and taking advantage of the company's training programs. Building strong relationships within the team and maintaining a positive, service-oriented attitude are essential for success and career growth.

What is the difference between Holiday Inn Club vs Front Desk Agent?

FeatureHoliday Inn ClubFront Desk Agent
Primary RoleVacation ownership and timeshare managementGuest check-in/check-out and customer service
Work EnvironmentResort or timeshare propertyHotel front desk
Required CredentialsCustomer service skills, hospitality experienceHigh school diploma, hospitality or customer service experience
Industry UsageHospitality, vacation ownershipHospitality, hotel industry

While both roles operate within the hospitality industry, Holiday Inn Club focuses on vacation ownership and timeshare management, whereas a Front Desk Agent handles guest check-ins, check-outs, and customer service at a hotel. The roles differ in responsibilities and work environment but share common hospitality skills.

What are popular job titles related to Holiday Inn Club jobs in Texas?

For Holiday Inn Club jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Holiday Inn Club jobs?

Cities in Texas with the most Holiday Inn Club job openings:

Infographic showing various Holiday Inn Club job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 59% Full Time, 30% Part Time, and 10% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Assistant Manager Guest Services

Galveston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.                                 

The Assistant Manager of Guest Services is responsible for bringing the brand promise to life in guest-facing service departments. This position serves as a guest advocate and key advisor to the Guest Services Manager and leads some or all of the aspects of operations of front desk, concierge, security, resort transportation and/or resort services functions. This role assists in the execution of operational strategies and priorities for the specific functions and direct reporting teams under remit. Success in this role is measured primarily by post-stay guest survey responses evaluating the quality of the arrival experience, transportation experience, problem resolution, and/or security experience.

ESSENTIAL DUTIES AND TASKS:

  • Demonstrate Brandhearted leadership by putting the brand at the center of all business decisions. Regularly seek and use guest feedback to build relationships with guests and drive continuous improvement in guest satisfaction. Ensure all special needs/requests of guests of all types are fulfilled. Respond to and follow up on all problem resolution cases. 
  • Promote and reinforce a brand culture in which team members understand their role and are inspired to deliver the branded guest experience and brand standards. Actively model the brand behaviors in all aspects of the business.  Balance the urgency of meeting budget goals with focus on team, individual, and brand success. 
  • Assist in adapting and executing predefined guest service strategies, standards and programs through daily management practices within front desk, security, transportation, and/or resort services operations.
  • Development of PDPs, evaluation and active coaching to develop Brandhearted guest facing service delivery staff. Demonstrate a culture of learning and mentorship for continual performance development 
  • Evaluate and recommend adjustments to staffing and performance targets. Manage department engagement plans, talent review and succession planning. 
  • Execute pre-defined programs and policies within assigned area and teams that maintain a safe and secure environment for guests, team members and resort assets in compliance with owner’s policies and procedures, and regulatory requirements.
  • Assist in the development of departmental budgets and allocation of resources to meet financial goals.

QUALIFICATIONS:

  • High School Diploma or GED equivalent required. Four year college degree preferred.
  • 2 years customer facing service/hospitality

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Company Description

At Holiday Inn Club Vacations®, we are committed to delivering exceptional vacation experiences for our guests and owners, and a culture that values Caring, Courage and Creativity for our team members.

One of the first things new team members notice here is the feeling of family. Everything we do revolves around our goals of strengthening families and leading the way in family travel.

We focus not only on creating meaningful experiences for our members and guests, but also developing our own family. We invest in passionate, high-performing team members who embrace our values and fuel our growth.