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$23.5K

$94.5K

$180K

How much do hfc jobs pay per year?

As of Jul 2, 2026, the average yearly pay for hfc in the United States is $94,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $115,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by HFCs in their day-to-day work?

HFCs often encounter challenges such as coordinating maintenance and repairs during outages, ensuring minimal service disruption, and keeping up with evolving network technologies. Additionally, they may need to troubleshoot complex fiber connectivity issues under tight deadlines and manage multiple projects simultaneously. Effective communication with both technical teams and non-technical stakeholders is crucial to address these challenges efficiently. By staying organized and proactive, HFCs can successfully keep fiber networks running smoothly and reliably.

What are the key skills and qualifications needed to thrive in the Hfc position, and why are they important?

To thrive as an HFC (Headend Fiber Coordinator), you need a solid understanding of fiber optic networks, cable infrastructure, and network maintenance, typically supported by technical certifications or relevant field experience. Familiarity with network management tools, fiber testing equipment, and GIS mapping systems is essential for managing and troubleshooting fiber connectivity. Excellent organizational skills, problem-solving abilities, and clear communication are key soft skills for coordinating with field teams and stakeholders. These competencies ensure efficient network operations, swift issue resolution, and effective collaboration in the fast-paced telecommunications industry.

What is an HFC job?

An HFC (Hybrid Fiber-Coaxial) job typically involves the installation, maintenance, and troubleshooting of broadband cable networks that use a combination of fiber optic and coaxial cables. Professionals in this role work for telecommunications companies, ensuring high-speed internet, television, and voice services operate efficiently. Responsibilities may include configuring network components, repairing signal issues, and upgrading infrastructure. Strong technical skills and knowledge of RF (radio frequency) signals, fiber optics, and networking are essential for success in this field.

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Hfc jobs near you
HFC Lead & Field Technician

HFC Lead & Field Technician

W3Global Inc.

Colorado Springs, CO • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Job Title: HFC Lead & Field Technician
Job Type: Full-Time
Reports To: Field Service Supervisor

Position Summary

Our client is seeking an experienced HFC Lead & Field Technician responsible for residential and commercial installations, service calls, quality control inspections, and leading all HFC-related activities. This individual will also perform plant construction, maintenance, and troubleshooting on twisted pair, HFC, and fiber optic networks while collaborating with internal support teams and contractors to resolve technical and field-related issues.

Key Responsibilities

  • Follow all company policies, procedures, guidelines, and safety practices while performing field and office duties.

  • Lead all HFC mainline maintenance and troubleshooting activities.

  • Lead HFC projects and create and maintain all related documentation.

  • Develop and execute HFC plant maintenance schedules, including semi-annual sweeps and inspections, in coordination with supervisors, departments, and contractors.

  • Operate and maintain a DOCSIS 3.1 HFC network environment.

  • Validate HFC plant designs and perform work under the guidance of supervisors and third-party consultants as required.

  • Maintain and document HFC spare equipment inventory in coordination with inventory management.

  • Train and mentor team members on HFC troubleshooting, splicing, and plant maintenance procedures.

  • Perform fiber optic mainline maintenance and troubleshooting as directed.

  • Install, test, and verify phone, data, and video services for residential and commercial customers.

  • Professionally represent the company while responding to service calls and resolving customer issues.

  • Identify, document, and escalate recurring network or plant-related issues.

  • Maintain regular communication with dispatch regarding location and work status throughout the day.

  • Participate in an after-hours rotating on-call schedule.

  • Learn and assist with fiber splicing and fiber construction activities as needed.

  • Support additional field and operational duties as business needs require.

Required Skills and Qualifications

  • In-depth knowledge of HFC mainline equipment, plant maintenance, and troubleshooting.

  • Strong understanding of HFC network architecture and maintenance practices.

  • Experience working with DOCSIS 3.1 technology.

  • Intermediate knowledge of fiber optic troubleshooting.

  • Ability to coordinate teams during troubleshooting activities.

  • Ability to train and cross-train technicians in HFC and fiber technologies.

  • Proficiency in Microsoft Office applications for documentation and reporting.

  • Strong verbal and written communication skills.

  • Excellent customer service and professional presentation skills.

  • Strong knowledge of telecommunications services, wiring standards, power systems, equipment, and safety practices.

  • Ability to work independently and exercise sound judgment.

  • Intermediate computer skills for troubleshooting, documentation, reporting, and system verification.

  • Ability to quickly learn new technologies and configurations.

  • Reliable attendance and punctuality.

  • Ability to work flexible schedules, including overtime, evenings, weekends, and on-call rotations.

  • Ability to work outdoors in varying weather conditions and climb ladders.

Minimum Requirements

  • High School Diploma or equivalent.

  • Minimum 1 year of experience with wiring installations.

  • Minimum 1 year of experience in a telecommunications environment.

  • Minimum 5 years of experience working with HFC mainline plants.

  • Minimum 3 years of experience training or mentoring technicians in troubleshooting and maintenance.

  • Clean driving record and ability to pass background screening.

Benefits

  • 401(k) with company match

  • Employee Stock Purchase Plan

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Supplemental Insurance

  • Paid Time Off

  • Paid Sick Leave

  • Company Paid Holidays

  • Performance Bonus Programs

Work Location: On-site

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

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