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Hesco Jobs (NOW HIRING)

HESCO

Customer Engagement Specialist

Rocky Hill, CT

HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and innovative solutions. We provide a supportive and inclusive work environment where employees are ...

HESCO

Customer Engagement Specialist

Rocky Hill, CT · On-site

HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and innovative solutions. We provide a supportive and inclusive work environment where employees are ...

HESCO

Customer Engagement Specialist

Rocky Hill, CT

HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and innovative solutions. We provide a supportive and inclusive work environment where employees are ...

HESCO

Territory Sales Engineer- Chicago

Rocky Hill, CT · On-site

$80K - $100K/yr

ASG Power, a division of HESCO, is seeking a high-performance Territory Sales Engineer to drive new business growth across the Chicago, Midwest market. This is a true hunter role focused on ...

HESCO

Electrical Engineering Manager

Rocky Hill, CT · On-site

$130K - $160K/hr

Description ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer specializing in Custom Cable Assemblies, Automation Control Equipment, and Renewable Power Control & Protection ...

HESCO

Electrical Engineering Manager

Rocky Hill, CT · On-site

$130K - $160K/hr

Description ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer specializing in Custom Cable Assemblies, Automation Control Equipment, and Renewable Power Control & Protection ...

HESCO

Electrical Engineering Manager

Rocky Hill, CT · On-site

$130K - $160K/hr

Description: ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer specializing in Custom Cable Assemblies, Automation Control Equipment, and Renewable Power Control ...

HESCO

Customer Success Manager

Rocky Hill, CT · On-site

$60K - $70K/yr

Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...

HESCO

Customer Success Manager

Rocky Hill, CT

$60K - $70K/yr

Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...

HESCO

Customer Success Manager

Rocky Hill, CT

$60K - $70K/yr

Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...

Guardiar

Account & Contract Specialist

Aberdeen, WA · On-site

$60K - $75K/yr

Hesco Armor, Inc. (HAI) is a long-time manufacturer of Hard Armor Plates for personal ballistic protection from rifle and pistol rounds with its factory based in Aberdeen, WA. Everyone on the team ...

HESCO

Sales & Engineering CAD Specialist

Rocky Hill, CT · On-site

$65K - $80K/yr

Description: ASG Power designs and builds high-quality custom electrical enclosures and control panels across a range of industries including water/wastewater, oil and gas, manufacturing, and the ...

HESCO

VFD Specialist

Rocky Hill, CT · On-site

Description We are seeking an experienced VFD Specialist to support our Rockwell Automation distribution business. This role requires deep technical expertise in Variable Frequency Drives (VFDs) and ...

HESCO

Senior Control Panel Technician

Rocky Hill, CT · On-site

Description: ASG Power is experiencing continued growth and expanding our capabilities to support increasing customer demand. As part of that growth, we are looking to add an experienced Senior ...

HESCO

VFD Specialist

Rocky Hill, CT · On-site

Description We are seeking an experienced VFD Specialist to support our Rockwell Automation distribution business. This role requires deep technical expertise in Variable Frequency Drives (VFDs) and ...

HESCO

Sales & Engineering CAD Specialist

Rocky Hill, CT · On-site

$65K - $80K/yr

Description ASG Power designs and builds high-quality custom electrical enclosures and control panels across a range of industries including water/wastewater, oil and gas, manufacturing, and the ...

HESCO

Buyer

Rocky Hill, CT · On-site

$65K - $75K/yr

Description ASG Power is seeking a detail-oriented and proactive Buyer to join our growing team. This role is responsible for managing the procurement process to ensure materials and products are ...

HESCO

Electrical Engineer

Rocky Hill, CT

Description ASG Power is experiencing extraordinary growth in the alternative energy sector, and our engineering team is at the center of it. We're looking for an Electrical Engineer in Automation ...

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Hesco information

What are the key skills and qualifications needed to thrive in the Hesco position, and why are they important?

To thrive in a Hesco Engineer or Technician role, you need a solid background in civil or mechanical engineering, construction practices, and site safety protocols, often supported by relevant degrees or certifications. Familiarity with CAD software, project management tools, and knowledge of Hesco barrier systems and their deployment is typically required. Excellent teamwork, problem-solving abilities, and effective communication are vital soft skills for coordinating with site crews and ensuring project success. These competencies ensure safe, efficient, and accurate installation of Hesco defensive barriers in demanding environments.

What is a Hesco job?

A Hesco job typically involves working with Hesco barriers, which are used for military defense, flood protection, and security perimeters. These roles can include manufacturing, assembling, transporting, or installing the barriers in various environments. Workers may be employed by defense contractors, construction firms, or government agencies to support security and infrastructure projects. The job may require physical labor, technical skills, and adherence to safety protocols.

What does a typical day look like for someone working with Hesco barriers?

A typical day for a professional working with Hesco barriers involves reviewing site blueprints, coordinating with construction or security teams, and overseeing the delivery and assembly of barrier units. You’ll often spend time on-site ensuring safety protocols are followed, troubleshooting installation challenges, and confirming that the configuration meets client specifications. The role requires clear communication with project managers, engineers, and occasionally military or security personnel if the barriers are being used for defense applications. This hands-on work environment offers variety and the chance to contribute directly to critical infrastructure and protective solutions.

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Hesco jobs near you
Customer Engagement Specialist

Customer Engagement Specialist

HESCO

Rocky Hill, CT

Other

Posted 18 days ago

Job description

Description

Are you someone who enjoys building relationships, solving problems, and keeping things moving? As a Customer Engagement Specialist, you'll be at the center of the customer experience, partnering with customers, vendors, and our Sales team to ensure every interaction is seamless and every order is handled with care.


In this highly visible role, you'll help drive customer satisfaction by coordinating sales activities, responding to inquiries, supporting order management, and ensuring customers receive the exceptional service they deserve. We're looking for someone who is organized, proactive, and energized by a fast-paced environment where no two days are the same. If you enjoy helping people, collaborating with a team, and making a meaningful impact on the customer experience, we'd love to hear from you.


Key Responsibilities:   Fully in-office

Process customer quotes, orders, modifications, and cancellations received via phone or email ensuring accuracy and prompt handling

Partner closely with Sales to ensure a seamless customer experience and drive satisfaction.

Monitor and analyze system-generated reports to proactively track open orders and quotes, taking necessary action to resolve delays or issues.

Maintain and manage the ERP system's backorder report to ensure timely updates and accuracy.

Assist in the upkeep and accuracy of the CRM system, supporting both Inside Sales and Account Support functions.

Serve as the primary internal point of contact for customers, collaborating cross-functionally with Sales, Operations, Finance, and the Warehouse to ensure a seamless customer experience.

Investigate and process customer non-conformances, implementing immediate actions to resolve issues and maintain satisfaction.


Requirements

Experience in distribution and/or manufacturing is a plus.

  • High school diploma required; Bachelor's degree is preferred, however relevant experience and strong industry knowledge may be considered in its place.
  • Proficient in Microsoft Outlook, Teams, Word, and Excel, with the ability to perform basic computer tasks efficiently.
  • Demonstrated ability to work effectively both independently and as part of a collaborative team.
  • Strong problem-solving skills with the ability to remain objective, fair, and solution-focused.
  • Capable of managing workload efficiently while maintaining a high level of organization and accuracy.
  • Detail-oriented with a commitment to thorough and precise work.
  • Experience with ERP and CRM systems is preferred.
  • Familiarity with electrical products is a plus.
  • Ability to foster and maintain positive, productive working relationships with colleagues, customers, and vendors.

Work Schedule:

  • Full-time position
  • Monday through Friday
  • 8:00 a.m. to 5:00 p.m.
  • Fully in-office

About HESCO:

HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and innovative solutions. We provide a supportive and inclusive work environment where employees are encouraged to grow and succeed.


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