Maintain and manage the ERP system's backorder report to ensure timely updates and accuracy. Assist ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Maintain and manage the ERP system's backorder report to ensure timely updates and accuracy. Assist ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Customer Engagement Specialist
Rocky Hill, CT · On-site
Capable of managing workload efficiently while maintaining a high level of organization and ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Quick apply
Customer Engagement Specialist
Rocky Hill, CT · On-site
Capable of managing workload efficiently while maintaining a high level of organization and ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Maintain and manage the ERP system's backorder report to ensure timely updates and accuracy. Assist ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Maintain and manage the ERP system's backorder report to ensure timely updates and accuracy. Assist ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Electrical Engineering Manager
Rocky Hill, CT · On-site
$130K - $160K/hr
Description ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Electrical Engineering Manager
Rocky Hill, CT · On-site
$130K - $160K/hr
Description ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Territory Sales Engineer- Chicago
Rocky Hill, CT · On-site
$80K - $100K/yr
ASG Power, a division of HESCO, is seeking a high-performance Territory Sales Engineer to drive new ... Build and manage a pipeline of opportunities in industrial automation and power applications
Quick apply
Territory Sales Engineer- Chicago
Rocky Hill, CT · On-site
$80K - $100K/yr
ASG Power, a division of HESCO, is seeking a high-performance Territory Sales Engineer to drive new ... Build and manage a pipeline of opportunities in industrial automation and power applications
Electrical Engineering Manager
$130K - $160K/hr
Description ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Electrical Engineering Manager
$130K - $160K/hr
Description ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Electrical Engineering Manager
Rocky Hill, CT · On-site
$130K - $160K/hr
Description: ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Quick apply
Electrical Engineering Manager
Rocky Hill, CT · On-site
$130K - $160K/hr
Description: ASG Power, a division of HESCO, is a trusted ISO9001-certified manufacturer ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Customer Success Manager
Rocky Hill, CT · On-site
$60K - $70K/yr
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
Quick apply
Customer Success Manager
Rocky Hill, CT · On-site
$60K - $70K/yr
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
Customer Success Manager
$60K - $70K/yr
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
Customer Success Manager
$60K - $70K/yr
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
Customer Success Manager
$60K - $70K/yr
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
Customer Success Manager
$60K - $70K/yr
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
Customer Engagement Specialist
Rocky Hill, CT · On-site
Capable of managing workload efficiently while maintaining a high level of organization and ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Customer Engagement Specialist
Rocky Hill, CT · On-site
Capable of managing workload efficiently while maintaining a high level of organization and ... HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and ...
Account & Contract Specialist
Aberdeen, WA · On-site
$60K - $75K/yr
Understand the key features, specifications, certifications regarding Hesco Armor products at a level that can be presented effectively to customers. * Work with the sales team and sales manager to ...
Quick apply
Account & Contract Specialist
Aberdeen, WA · On-site
$60K - $75K/yr
Understand the key features, specifications, certifications regarding Hesco Armor products at a level that can be presented effectively to customers. * Work with the sales team and sales manager to ...
Electrical Engineering Manager
Rocky Hill, CT · On-site
$116K - $150K/yr
Job Type Full-time Description ASG Power, a division of HESCO, is a trusted ISO9001-certified ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Electrical Engineering Manager
Rocky Hill, CT · On-site
$116K - $150K/yr
Job Type Full-time Description ASG Power, a division of HESCO, is a trusted ISO9001-certified ... Lead and manage a multidisciplinary electrical engineering team, ensuring on-time and high-quality ...
Customer Success Manager
Rocky Hill, CT · On-site
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
Customer Success Manager
Rocky Hill, CT · On-site
Embody our HESCO P.R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays ...
VFD Specialist
Rocky Hill, CT · On-site
Manage sales strategy of the VFD/MCC Product lines * Create sales initiatives to stimulate sales growth * Provide technical support to the sales team, including: * Pre-sales technical consultations
VFD Specialist
Rocky Hill, CT · On-site
Manage sales strategy of the VFD/MCC Product lines * Create sales initiatives to stimulate sales growth * Provide technical support to the sales team, including: * Pre-sales technical consultations
Sales & Engineering CAD Specialist
Rocky Hill, CT · On-site
$65K - $80K/yr
Contribute to the design of PLC control panels, custom power distribution systems, and other specialized equipment. * CAD Management: * Help maintain and improve our CAD symbol library and drawing ...
Quick apply
Sales & Engineering CAD Specialist
Rocky Hill, CT · On-site
$65K - $80K/yr
Contribute to the design of PLC control panels, custom power distribution systems, and other specialized equipment. * CAD Management: * Help maintain and improve our CAD symbol library and drawing ...
Buyer
Rocky Hill, CT · On-site
$65K - $75K/yr
This role is responsible for managing the procurement process to ensure materials and products are available to support operational demands while maintaining strong vendor relationships, competitive ...
Buyer
Rocky Hill, CT · On-site
$65K - $75K/yr
This role is responsible for managing the procurement process to ensure materials and products are available to support operational demands while maintaining strong vendor relationships, competitive ...
Manage sales strategy of the VFD/MCC Product lines * Create sales initiatives to stimulate sales growth * Provide technical support to the sales team, including: * Pre-sales technical consultations
Manage sales strategy of the VFD/MCC Product lines * Create sales initiatives to stimulate sales growth * Provide technical support to the sales team, including: * Pre-sales technical consultations
Sales & Engineering CAD Specialist
Rocky Hill, CT · On-site
$65K - $80K/yr
Contribute to the design of PLC control panels, custom power distribution systems, and other specialized equipment. * CAD Management: * Help maintain and improve our CAD symbol library and drawing ...
Sales & Engineering CAD Specialist
Rocky Hill, CT · On-site
$65K - $80K/yr
Contribute to the design of PLC control panels, custom power distribution systems, and other specialized equipment. * CAD Management: * Help maintain and improve our CAD symbol library and drawing ...
VFD Specialist
Rocky Hill, CT · On-site
Manage sales strategy of the VFD/MCC Product lines * Create sales initiatives to stimulate sales growth * Provide technical support to the sales team, including: * Pre-sales technical consultations
Quick apply
VFD Specialist
Rocky Hill, CT · On-site
Manage sales strategy of the VFD/MCC Product lines * Create sales initiatives to stimulate sales growth * Provide technical support to the sales team, including: * Pre-sales technical consultations
Manager Hesco information
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Job description
Description
Are you someone who enjoys building relationships, solving problems, and keeping things moving? As a Customer Engagement Specialist, you'll be at the center of the customer experience, partnering with customers, vendors, and our Sales team to ensure every interaction is seamless and every order is handled with care.
In this highly visible role, you'll help drive customer satisfaction by coordinating sales activities, responding to inquiries, supporting order management, and ensuring customers receive the exceptional service they deserve. We're looking for someone who is organized, proactive, and energized by a fast-paced environment where no two days are the same. If you enjoy helping people, collaborating with a team, and making a meaningful impact on the customer experience, we'd love to hear from you.
Key Responsibilities: Â Â Fully in-office
Process customer quotes, orders, modifications, and cancellations received via phone or email ensuring accuracy and prompt handling
Partner closely with Sales to ensure a seamless customer experience and drive satisfaction.
Monitor and analyze system-generated reports to proactively track open orders and quotes, taking necessary action to resolve delays or issues.
Maintain and manage the ERP system's backorder report to ensure timely updates and accuracy.
Assist in the upkeep and accuracy of the CRM system, supporting both Inside Sales and Account Support functions.
Serve as the primary internal point of contact for customers, collaborating cross-functionally with Sales, Operations, Finance, and the Warehouse to ensure a seamless customer experience.
Investigate and process customer non-conformances, implementing immediate actions to resolve issues and maintain satisfaction.
Requirements
Experience in distribution and/or manufacturing is a plus.
- High school diploma required; Bachelor's degree is preferred, however relevant experience and strong industry knowledge may be considered in its place.
- Proficient in Microsoft Outlook, Teams, Word, and Excel, with the ability to perform basic computer tasks efficiently.
- Demonstrated ability to work effectively both independently and as part of a collaborative team.
- Strong problem-solving skills with the ability to remain objective, fair, and solution-focused.
- Capable of managing workload efficiently while maintaining a high level of organization and accuracy.
- Detail-oriented with a commitment to thorough and precise work.
- Experience with ERP and CRM systems is preferred.
- Familiarity with electrical products is a plus.
- Ability to foster and maintain positive, productive working relationships with colleagues, customers, and vendors.
Work Schedule:
- Full-time position
- Monday through Friday
- 8:00 a.m. to 5:00 p.m.
- Fully in-office
About HESCO:
HESCO is a trusted leader in industrial automation, committed to delivering exceptional service and innovative solutions. We provide a supportive and inclusive work environment where employees are encouraged to grow and succeed.
About HESCO
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
11 - 50 Employees
Headquarters location
Novi, MI, US
Year founded
1972