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Helper Record Retrieval Jobs (NOW HIRING)

Records Retrieval Manager Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible ... and help build the systems that will take us to the next level. On a regular basis you will

Operations Strategist, Records Retrieval / Remote Competitive Compensation + Premium Medical ... help us take it from early-stage to $50-100M in run-rate revenue. This is a rare seat inside a ...

Operations Lead

New York, NY · On-site

$120K - $180K/yr

As an Operations Lead , you will own the day-to-day execution and management of our Records Retrieval Team. You will help shape the team from the ground-up: hiring and training, process design ...

Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision ... Help manage our records specialists and establish more programmatic tracking for request health and ...

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Helper Record Retrieval information

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How much do helper record retrieval jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for helper record retrieval in the United States is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Record Retrieval jobs? The most popular types of Record Retrieval jobs are:
Infographic showing various Helper Record Retrieval job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,276 per year, or $17.9 per hour.

Medical / Legal Record Retrieval Specialist

Legal Copy Service

Los Angeles, CA • Remote

$20 - $21/hr

Full-time

PTO

Re-posted 23 days ago


Job description

Full-Time In office, Hibrid, or  Remote Positions Available
Hours: Monday – Friday | 8:00 AM – 5:00 PM PST

About the Position:
Growing legal copy service company is seeking a highly motivated and detail-oriented Coordinator / Expeditor to join our team full-time. This is a remote position ideal for someone who thrives in a fast-paced environment, communicates professionally, and is skilled at managing deadlines while handling record retrieval and client coordination.
The ideal candidate is proactive, organized, comfortable making a high volume of calls, and capable of independently resolving issues to ensure records are obtained in a timely manner.
Responsibilities
Responsibilities include, but are not limited to:
  • Handle 40–50 incoming and outgoing calls daily to medical facilities, providers, and record custodians as a scheduler, coordinator, and appointment setter.
  • Follow up on pending record requests and ensure records are retrieved within required deadlines.
  • Build strong working relationships with clients to ensure excellent customer satisfaction.
  • Develop professional relationships with facilities and provider offices to help escalate delays and expedite record retrieval.
  • Perform research and verification of provider information and facility requirements.
  • Manage calendars, scheduling appointments, and monitoring pending deadlines.
  • Conduct EAMS searches and case-related research.
  • Review records and documents received to verify accuracy and completeness.
  • Review provider billing and ensure invoice accuracy prior to processing.
  • Prepare, send, receive, and respond to correspondence including:
    • Bills
    • Declarations of Due Diligence
    • Legal correspondence
    • Status updates
    • Provider communication
  • Handle administrative tasks including:
    • Filing
    • Faxing
    • Mailing
    • Email correspondence
    • Document organization
Qualifications
We are looking for someone who has:
  • Prior experience working in a legal copy service strongly desired but not required.
  • Experience with medical record retrieval, subpoena processing, or legal support services is a strong plus.
  • Excellent customer service and relationship-building skills.
  • Ability to work independently with minimal supervision.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Ability to think critically and solve problems creatively when encountering delays or obstacles.
  • Experience working in a fast-paced deadline-driven environment.
  • Strong verbal communication skills with excellent phone etiquette.
  • Active listening skills and professional communication style.
  • Experience using:
    • Microsoft Excel
    • Microsoft Word
    • Email systems
    • Calendars
    • Internet-based research tools
  • Ability to work well with others while maintaining accountability in a remote work environment.
  • Positive attitude, professionalism, and strong work ethic.
Compensation & Benefits
  • $20 – $21 per hour (based on experience and geographic location)
  • Direct Deposit
  • Paid Holidays (after successful completion of 90-day probationary period)
  • Vacation Accrual

What We Value
We are looking for someone who is:
  • Detail-oriented
  • Reliable
  • Professional
  • Solution-focused
  • Comfortable handling high-volume communication
  • Able to work under pressure while maintaining accuracy
  • Committed to delivering exceptional service to our clients