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Helpdesk Jobs in Modesto, CA (NOW HIRING)

Production Helper assists workers engaged in the fabrication of structural metal products by assisting in assigned duties as needed and required. The Production Helper utilizes a high degree of ...

Bakers Helper

Stockton, CA

$17.25 - $18.35/hr

The Baker's Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working ...

Production Helper

Stockton, CA · On-site

$20 - $21/hr

Production Helper assists workers engaged in the fabrication of structural metal products by assisting in assigned duties as needed and required. The Production Helper utilizes a high degree of ...

Production Helper assists workers engaged in the fabrication of structural metal products by assisting in assigned duties as needed and required. The Production Helper utilizes a high degree of ...

Electrical Helper

Stockton, CA · On-site

$17.75 - $22.75/hr

We are looking for an Electrical helper to join our crew in the Stockton office. You will be assisting in weatherheads, homerun circuits / Termination and Breakers. You will also be doing things such ...

HVAC Helper

Stockton, CA · On-site

$17 - $22/hr

Synergy companies is looking for a new HVAC Install helper to join our Fresno team. Synergy Companies make a difference in the lives of tens of thousands of people every year by partnering with ...

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Helpdesk information

See Modesto, CA salary details

$13

$24

$35

How much do helpdesk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for helpdesk in Modesto, CA is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Modesto, CA? The most popular types of Helpdesk jobs in Modesto, CA are:
What are popular job titles related to Helpdesk jobs in Modesto, CA? For Helpdesk jobs in Modesto, CA, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Modesto, CA look for? The top searched job categories for Helpdesk jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for Helpdesk jobs? Cities near Modesto, CA with the most Helpdesk job openings:
Infographic showing various Helpdesk job openings in Modesto, CA as of July 2026, with employment types broken down into 56% Full Time, and 44% Temporary. Highlights an 100% In-person job distribution, with an average salary of $50,803 per year, or $24.4 per hour.

$20 - $21/hr

Full-time

Medical

Posted 26 days ago


Job description

Employee Value Proposition 

Working for a world-class leader in building structures and bridges, a Schuff Steel Production Helper brings his/her expertise and knowledge in fabrication to build some of the most complex and high-profile projects in the commercial building, bridge and industrial sectors. Production Helper assists workers engaged in the fabrication of structural metal products by assisting in assigned duties as needed and required. The Production Helper utilizes a high degree of proficiency while utilizing full skills of the trade. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

In return, the Company will offer competitive market-based compensation and comprehensive health insurance benefits.  We are committed to professional development and growing our business.  We are looking for a professional with a growth mindset who desires a progressive long-term career.

Core Responsibilities

  • Lifts, positions, and removes workpieces from machines to assist in fitting and welding.
  • Loads, stacks, and transports stock, tools, dies, and work in process by hand or truck.
  • Cleans and scrapes metal preparatory to fabricating, welding, painting, or shipping. 
  • Picks up and trucks scrap from work areas. 
  • Cleans work area, machines, tools, and equipment. 
  • Perform other routine duties.
  • Assist fellow employees as directed.
  • Pass the tacking test on the following positions: Flat, Horizontal, Vertical and Overhead.
  • Must adhere to and follow all safety rules and PPE requirements

Education/Training - Work Experience

High school diploma or general education degree (GED), and/or 12 months experience

Specialized Knowledge – Certificates & Licenses

  • Equipment Knowledge & Skills – Equipment generally used includes but is not limited to overhead cranes, forklifts and hand grinders.
  • Language Skills:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Mathematical Skills:  Ability to add, subtract, multiply and divide in all units of measure.
  • Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
  • Certificates, Licenses, Registrations:  None

DBM Global including its U.S. subsidiaries is an Equal Opportunity Employer with an Affirmative Action Plan

*Recruiters* - Resumes submitted without current/valid vendor agreement will become property of DBM Global Inc. Any recruiting/staffing firm or agency wishing to do business with DBM Global must contact the Talent Acquisition Department at (602) 252-7787.   Recruiting/staffing firms may NOT contact hiring managers directly.  Firms that do not honor this request will be removed from consideration.