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Desktop Support Manager Jobs in Modesto, CA (NOW HIRING)

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Experience with Domains/Active Directory Installation and Management including Group Policies ... We specialize in full-service support providing Consulting, Design, Integration, Implementation ...

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Experience with Domains/Active Directory Installation and Management including Group Policies ... We specialize in full-service support providing Consulting, Design, Integration, Implementation ...

Install, configure, upgrade, and maintain desktop computer hardware, operating systems (Windows ... Access & Security Management: Administer active end-user accounts, configure appropriate ...

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... support which ranges from helping a practice change a password to adding an additional location ... Must possesses a wide variety of IT experience ranging from desktop operating systems (Microsoft ...

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... support which ranges from helping a practice change a password to adding an additional location ... Must possesses a wide variety of IT experience ranging from desktop operating systems (Microsoft ...

IT Engineer (Onsite)

Modesto, CA · On-site

$35 - $50/hr

Key Responsibilities * Provide onsite technical support for desktops, servers, network ... Manage and maintain Microsoft 365, Active Directory, and related environments * Perform system ...

... desktop and field procedures and/or quality control protocols * Act as project manager; plan ... Support, actively participate, and act in accordance with Wright's and Eocene Environmental Group ...

End Point Engineer

Modesto, CA · On-site

$35 - $50/hr

Advanced troubleshooting across desktops, SaaS, network-dependent apps, and identity services ... Identity & access management (AD, Entra ID, MFA, SSO) * Experience supporting senior leaders or ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Desktop Support Manager information

See Modesto, CA salary details

$15

$38

$63

How much do desktop support manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support manager in Modesto, CA is $38.16, according to ZipRecruiter salary data. Most workers in this role earn between $25.38 and $50.72 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
What are the most commonly searched types of Desktop Support jobs in Modesto, CA? The most popular types of Desktop Support jobs in Modesto, CA are:
What are popular job titles related to Desktop Support Manager jobs in Modesto, CA? For Desktop Support Manager jobs in Modesto, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Modesto, CA look for? The top searched job categories for Desktop Support Manager jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for Desktop Support Manager jobs? Cities near Modesto, CA with the most Desktop Support Manager job openings:
Infographic showing various Desktop Support Manager job openings in Modesto, CA as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 38% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,377 per year, or $38.2 per hour.

Desktop Support Technician II

Netfusion Consulting Inc

Modesto, CA • On-site

$29 - $32/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 hours ago

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Job description

Do you enjoy troubleshooting IT problems and helping others? Why be a part of hundreds when you can be part of our small team?

NetFusion Consulting, Inc. is small enough company that we all know each other, yet big enough to provide cutting edge technology to our customers and promote a fun learning atmosphere.

At NetFusion Consulting, Inc. we take care of all our customers IT needs. We enjoy long term relationships with our customers who are in the dental/dental specialty space. In addition to designing and installing networks for our clients, we provide remote and onsite technical support which ranges from helping a practice change a password to adding an additional location/site. As a member of the NetFusion team, you will be a full-time employee.

The Ideal Candidate:

  • Must possesses a wide variety of IT experience ranging from desktop operating systems (Microsoft Windows XP - 11) to server operating systems (Windows Server 2003-2015).
  • Experience with Domains/Active Directory Installation and Management including Group Policies, Mapped Drives, DFS Replication
  • Experience in administering & maintaining databases (MS SQL, Pervasive, MySQL)
  • Develop and execute test plans to check infrastructure and system performance
  • Preferably has experience working in a consulting environment similar to ours – this would be a huge plus!
  • Excels at communicating with customers over the phone; able to handle multiple incoming tech support calls throughout each day and have excellent verbal/written skills.
  • Finds answers to problems quickly and has excellent follow-up skills
  • Is available, self sufficient and dependable during scheduled business hours
  • Proficiency with MS Office 365/Outlook/Ticketing Systems
  • Looking for a long-term career in the IT field

Why NetFusion Consulting?

  • We've been in business for 15+ years and have grown steadily over the years; we have multiple offices in California and 1000+ customers worldwide.
  • Our customers like to have the latest and greatest tech, which means we get to work with cutting edge technology every day.
  • We encourage continuous learning for our team members; making you smarter makes us more successful.
  • Great Team to work with - Great working environment!

Position Benefits:

  • Competitive Pay/Salary
  • Company Lunch’s/Dinners
  • Working with a great team
  • Technical Training
  • Paid Time Off + Several Paid Holidays Annually
  • 401k w/Company Match

No phone calls/drop ins please. Equal Opportunity Employer & Drug Free Environment

Company Description

Founded in 2006, NetFusion Consulting Inc. began with a mission to help dental practices get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, and have shifted our specialization to the Dental Field. NetFusion Consulting Inc. has steadily grown to one of the largest Dental IT Companies in California. We specialize in full-service support providing Consulting, Design, Integration, Implementation, Installation, Support and Maintenance of our clients. This approach gives our clients "one" firm to work with for all of their needs. Our specialties include Practice Management Systems, Digital Imaging/X-Ray Software/Hardware Installation & Integration.