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Helpdesk Jobs in Laredo, TX (NOW HIRING)

UTM LLC Laredo, TX #507 - LRDO

Driver Helper

Laredo, TX · On-site

$12.25 - $14.75/hr

Seeking full-time route driver helper to help pickup donations. The driver helper must be trustworthy, hard-working, and very dependable to help pickup charity donations throughout the surrounding ...

UTM LLC Laredo, TX #507 - LRDO

Driver Helper

Laredo, TX · On-site

$13/hr

Seeking full-time route driver helper to help pickup donations. The driver helper must be trustworthy, hard-working, and very dependable to help pickup charity donations throughout the surrounding ...

Lids

6169 - Sales Help

Laredo, TX · On-site

Description Sales Help About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Wyndy LLC

Supportive options in Laredo, TX

Laredo, TX · On-site

$10.75 - $14/hr

Your dedication and commitment will help foster a nurturing and positive environment for those in our care. Key Duties and Responsibilities: - Provide emotional support and companionship to ...

ForgeFit

Remote Customer Service Specialist

Laredo, TX · On-site +1

$15 - $19.75/hr

Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on ...

Foot Locker

Sales Associate

Laredo, TX · On-site

$12 - $16.25/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and ...

Foot Locker

Sales Associate

Laredo, TX · On-site

$12 - $16.25/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and ...

Foot Locker

Sales Associate

Laredo, TX · On-site

$12 - $16.25/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and ...

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All JobsHelpdesk JobsHelpdesk Jobs in Laredo, TX

Helpdesk information

See Laredo, TX salary details

$11

$20

$29

How much do helpdesk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for helpdesk in Laredo, TX is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Laredo, TX?

The most popular types of Helpdesk jobs in Laredo, TX are:

What are popular job titles related to Helpdesk jobs in Laredo, TX?

For Helpdesk jobs in Laredo, TX, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Laredo, TX look for?

The top searched job categories for Helpdesk jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Helpdesk jobs?

Cities near Laredo, TX with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Laredo, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,269 per year, or $20.3 per hour.

Trades Helper-Electrician

United Independent School District

Laredo, TX • On-site

$13.25 - $16.75/hr

Full-time

Re-posted 24 days ago

United Independent School District rating

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

442nd of 634 rated elementary and secondary schools

Job description

Position Type:
Auxiliary
Date Posted:
9/1/2023
Location:
936-Facilities Dept
Date Available:
09/01/2023
Closing Date:
Until Filled
Attachment(s):
  • 2 - Trades Helper-Elect Facilities 07-20 rev.docx

What United Independent School District employees say

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