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Helpdesk Manager Jobs in Laredo, TX (NOW HIRING)

Pharmacy Manager

Zapata, TX · On-site

$65 - $85/hr

Pharmacy Manager We're building a world of health around every individual -- shaping a more ... Millions of times a day, we help people on their path to better health - from advising on ...

Millions of times a day, we help people on their path to better health - from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

Pharmacy Manager

Zapata, TX · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health - from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

Millions of times a day, we help people on their path to better health - from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Driver Helper

Laredo, TX · On-site

$12.25 - $14.75/hr

Seeking full-time route driver helper to help pickup donations. The driver helper must be ... Our Collections Manager is If you want to discuss the position directly and schedule an interview ...

Driver Helper

Laredo, TX · On-site

$13/hr

Seeking full-time route driver helper to help pickup donations. The driver helper must be ... Our Collections Manager is If you want to discuss the position directly and schedule an interview ...

Description Sales Help About Our Company At Lids Sports Group, we don't just sell hats - we fuel ... Participate in managing store inventory including processing shipments and resetting merchandise ...

Shift Manager

Laredo, TX · On-site

$13.25 - $16.75/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

Shift Manager

Laredo, TX · On-site

$13.25 - $16.75/hr

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...

IBC bank hirestalented, creative and dedicated individualsto help our business succeed. We are a ... Department: 410 Branch Management Job Summary: This position is responsible providing customers ...

IBC bank hirestalented, creative and dedicated individualsto help our business succeed. We are a ... Department: 410 Branch Management Job Summary: Under the guidance of the Corporate Area Sales ...

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Showing results 1-20

Helpdesk Manager information

See Laredo, TX salary details

$32.9K

$73.5K

$109.3K

How much do helpdesk manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for helpdesk manager in Laredo, TX is $73,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $87,800.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Laredo, TX?

The most popular types of Helpdesk jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Helpdesk Manager jobs?

Cities near Laredo, TX with the most Helpdesk Manager job openings:

Infographic showing various Helpdesk Manager job openings in Laredo, TX as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $73,543 per year, or $35.4 per hour.

Pharmacy Manager

Oak St. Health

Zapata, TX • On-site

$65 - $85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Pharmacy Manager

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health - from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the most significant roles in our company - delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable for the management, oversight and operation of all aspects within your pharmacy. This includes:

  • Patient Safety
  • Pharmacy Professional Practice
  • Regulatory Requirements
  • Quality Assurance
  • Customer Service
  • Personnel Management
  • Inventory Management
  • Financial Profitability
  • Loss Prevention
  • Workflow Management A key component of the Pharmacy Manager role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:
  • Lead with Heart - display empathy and compassion for your patients, customers, caregivers and colleagues on your team
  • Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps
  • Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy
  • Successfully implement those solutions by leading your team to achieve specified goals
  • Adapt to change and adjust plans to thrive in a dynamic community healthcare setting
  • Seek new ways to grow, collaborate with others and deliver better outcomes
  • Align others around purpose to gain support and commitment
  • Facilitate a 'team' culture that promotes caring, energy, enthusiasm and pride
  • Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors

*The above represents a summary of the functions of a Pharmacy Manager. Additional functions and physical requirements are available on the full job description.

Required Qualifications

  • Active Pharmacy License in the state in which you are employed
  • Not on the DEA Excluded Parties List
  • Immunization Certification through an accredited organization (i.e. APhA)
  • Listed on the pharmacy state license as the 'pharmacist in charge'
  • Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use)
  • Bachelor of Science in Pharmacy or Pharm. D. degree

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$65.00 - $85.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.