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Helpdesk Jobs in Alabaster, AL (NOW HIRING)

Amteck, LLC

Electrician Helper - Shelbyville

Birmingham, AL

$16 - $20.50/hr

Amteck is currently looking to add Electrical Helpers to our project in Shelbyville, TN. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...

Amteck, LLC

Electrical Helper - Benson

Birmingham, AL

$16 - $20.50/hr

Amteck is currently looking to add Electrical Helpers to our project in Benson, NC. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Amteck, LLC

Electrician Helper - Shelbyville

Birmingham, AL · On-site

$16 - $20.50/hr

Amteck is currently looking to add Electrical Helpers to our project in Shelbyville, TN. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...

Amteck, LLC

Electrical Helper - Cincinnati

Birmingham, AL

$16 - $20.50/hr

Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...

Amteck, LLC

Electrical Helper - Chester

Birmingham, AL · On-site

$16 - $20.50/hr

Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Neumo

Help Desk Manager

Birmingham, AL · On-site

Manage all Help Desk activity which includes responding to calls from end-user clients, logging service calls, triaging the software issues and closing the tickets whenever possible. * Routing the ...

Sodexo

Food Prep Helper

Birmingham, AL · On-site

$11.28 - $15.27/hr

Food Prep Helper Location: THE UNIVERSITY OF ALABAMA AT BIRMINGHAM - 10066027 Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the ...

Sodexo

Food Prep Helper

Birmingham, AL · On-site

$11.28 - $15.27/hr

Food Prep Helper Location: THE UNIVERSITY OF ALABAMA AT BIRMINGHAM - 10066027 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the ...

Sodexo

Food Prep Helper

Birmingham, AL · On-site

$11.28 - $15.27/hr

Food Prep Helper Location: THE UNIVERSITY OF ALABAMA AT BIRMINGHAM - 10066027 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the ...

First National Bankers Bank

Help Desk Analyst

Birmingham, AL · On-site

$19.25 - $26.25/hr

The Help Desk Analyst's role is to offer first-level support and technical assistance to end-users who are using hardware, software, or other computer systems. This includes receiving, prioritizing ...

Pratt Industries

Machine Helper 1st Shift

Bessemer, AL · On-site

$14.50 - $18/hr

Machine Helper Shift: 1st Location : Bessemer, AL Job Type : Full Time, Hourly Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months: 401k with partial match At 6 Months: Paid ...

Pratt Industries

Machine Helper 1st Shift

Bessemer, AL · On-site

$14.50 - $18/hr

Machine Helper Shift: 1st Location : Bessemer, AL Job Type : Full Time, Hourly Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months : 401k with partial match At 6 Months

Roof Technology Partners

Helper / Laborer

Birmingham, AL · On-site

$15 - $18.75/hr

POSITION SUMMARY The Service Helper is an entry-level field role responsible for supporting service crews on commercial roofing jobsites. This is a hands-on learning role designed for individuals who ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Alabaster, AL

Helpdesk information

See Alabaster, AL salary details

$10

$19

$28

How much do helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for helpdesk in Alabaster, AL is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.07 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What job categories do people searching Helpdesk jobs in Alabaster, AL look for?

The top searched job categories for Helpdesk jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Helpdesk jobs?

Cities near Alabaster, AL with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Alabaster, AL as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $40,973 per year, or $19.7 per hour.

Electrician Helper - Shelbyville

Amteck, LLC

Birmingham, AL

$16 - $20.50/hr

Full-time

Retirement

Re-posted 21 days ago

Amteck rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Amteck is currently looking to add Electrical Helpers to our project in Shelbyville, TN. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are interested in working with a company that promotes growth and longevity within the trade. You will have the ability to enroll into our accredited apprenticeship program. Also, you will have the opportunity to learn other divisions of Amteck like low voltage, controls, process work, fire alarm among other skill sets.Apply today to learn more about the opportunity!

Requirements include but aren't limited to:

  • 2+ years of electrical experience on commercial or industrial sites
  • Experience with running/bending Rigid and EMT conduit
  • OSHA 10 preferred but not required
  • Experience working alongside a Journeyman Electrician

In 1977 Amteck was founded in Central Kentucky with the belief that growth only comes by listening and responding to both clients and employees. Four decades later, Amteck has grown from a small electrical contracting firm to a national leader in the design/build support electrical contracting industry. Amteck specializes in facility growth expansion initiatives of companies that operate in the manufacturing, industrial, process, food, and beverage, hospitality, healthcare, distribution facilities, and commercial and institutional sectors. The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.

What Amteck employees say

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