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Helpdesk Salaries Jobs in Springfield, IL (NOW HIRING)

Up to $60k/year Paralegal Salary: Up to $60,000 per year, based on experience A well-established ... This is an excellent opportunity for a detail-oriented professional who enjoys helping clients ...

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Helpdesk Salaries information

See Springfield, IL salary details

$12

$22

$33

How much do helpdesk salaries jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for helpdesk salaries in Springfield, IL is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Salaries vs Technical Support Specialist?

AspectHelpdesk SalariesTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentHelpdesk centers, remote support, corporate officesHelpdesk, remote support, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams

Helpdesk Salaries and Technical Support Specialists often share similar credentials and work environments. The main difference lies in job scope: Helpdesk roles typically focus on basic troubleshooting and user support, while Technical Support Specialists may handle more complex technical issues. Both roles are essential in IT support, with overlapping skills and industry usage.

Is IT help desk a good career?

IT help desk roles are entry-level positions that provide technical support and customer service, often requiring knowledge of operating systems, hardware, and troubleshooting tools. They can lead to career advancement in IT through gaining experience and certifications like CompTIA A+ or Network+, making it a viable starting point for a technology career.

What are popular job titles related to Helpdesk Salaries jobs in Springfield, IL?

For Helpdesk Salaries jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Helpdesk Salaries jobs in Springfield, IL look for?

The top searched job categories for Helpdesk Salaries jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Helpdesk Salaries jobs?

Cities near Springfield, IL with the most Helpdesk Salaries job openings:

Sr Compensation Analyst

ViziRecruiter,LLC.

Springfield, IL • On-site

$80 - $120/hr

Other

Posted 2 days ago

New


Job description

Introduction

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.

Overview

Serves as a strategic compensation partner, providing advanced analysis, consultation, and project leadership to support the company's compensation philosophy and talent strategy. Partners with HR and business leaders to design and administer competitive compensation programs and provide expert guidance on complex compensation matters.

Responsibilities
  • Lead complex compensation analyses, market pricing, and salary recommendations.
  • Provide consultation and guidance on job offers, pay decisions, and compensation strategies.
  • Support executive and broad-based compensation programs.
  • Lead compensation projects and process improvement initiatives.
  • Develop and maintain compensation guidelines, tools, and reporting.
  • Partner with HR Business Partners and leadership to ensure competitive and equitable pay practices.
  • Mentor Compensation Analysts and share best practices across the team.
  • Utilize HRIS and compensation systems to support reporting and analytics.
Requirements
  • Bachelor\'s degree in Human Resources, Business, Finance, or a related field.
  • Several years of progressive compensation or HR consulting experience.
  • Strong knowledge of compensation principles, market analysis, and salary administration.
  • Experience leading projects and providing compensation consultation.
  • Excellent analytical, communication, and stakeholder management skills.
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