ZipRecruiter

Log In

1

Helpdesk Manager Jobs in Temple, TX (NOW HIRING)

SSCP Management

Manager

Temple, TX · On-site

It's simple - we found it's the best way to help people reach their potential. It all starts with ... Requirements: • 2-3 years of management experience in the restaurant, entertainment or ...

Sundt

Pipefitter Helper

Burlington, TX · On-site

From apprentices to managers, we're passionate about the details and deliberate in everything we do. At Sundt we focus on building long-term prosperity for our clients, communities and employee ...

New

Sundt

Pipefitter Helper

Burlington, TX · On-site

From apprentices to managers, we're passionate about the details and deliberate in everything we do. At Sundt we focus on building long-term prosperity for our clients, communities and employee ...

New

SSCP Management

Bar Manager

Killeen, TX · On-site

It's simple - we found it's the best way to help people reach their potential. It all starts with ... Requirements: • 2-3 years of management experience in the restaurant, entertainment or ...

SSCP Management

Bar Manager

Temple, TX · On-site

It's simple - we found it's the best way to help people reach their potential. It all starts with ... Requirements: • 2-3 years of management experience in the restaurant, entertainment or ...

SSCP Management

Bar Manager

Copperas Cove, TX · On-site

It's simple - we found it's the best way to help people reach their potential. It all starts with ... Requirements: • 2-3 years of management experience in the restaurant, entertainment or ...

SSCP Management

Kitchen Manager

Killeen, TX · On-site

It's simple - we found it's the best way to help people reach their potential. It all starts with ... The Kitchen Manager is responsible for the back of the house and all of its functions. This person ...

SSCP Management

Kitchen Manager

Copperas Cove, TX · On-site

It's simple - we found it's the best way to help people reach their potential. It all starts with ... The Kitchen Manager is responsible for the back of the house and all of its functions. This person ...

SSCP Management

Kitchen Manager

Temple, TX · On-site

It's simple - we found it's the best way to help people reach their potential. It all starts with ... The Kitchen Manager is responsible for the back of the house and all of its functions. This person ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Temple, TX

Helpdesk Manager information

See Temple, TX salary details

$34.8K

$77.8K

$115.7K

How much do helpdesk manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for helpdesk manager in Temple, TX is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $92,900.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Temple, TX?

The most popular types of Helpdesk jobs in Temple, TX are:

What cities near Temple, TX are hiring for Helpdesk Manager jobs?

Cities near Temple, TX with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $77,836 per year, or $37.4 per hour.

Manager

SSCP Management

Temple, TX • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago

Job description

Description:
• Competitive Pay
• Flexible Schedule
• Extensive and detailed paid training
• Health, Dental and Vision Insurance
• Paid Vacation
• Real Advancement Opportunities
At Applebee's You'll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family and happiness.
You'll be engaged in all aspects of the day-to-day operation of your Applebee's-from building guest relationships to promoting community involvement. You'll be responsible for meeting sales and profit goals; and, maintaining your store. You'll be the Keeper of the Brand, promoting our standards in every aspect of daily operation.
Why you'll like it: You'll be the Big Apple, with an opportunity to plant seeds and watch them grow! You'll solve problems. You'll get to show your ability to handle the stress and rise above. You'll be a role model. You'll get to set the tone for the operation of your Applebee's.
We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.
Requirements:
• 2-3 years of management experience in the restaurant, entertainment or hospitality industry.
• High school diploma or equivalent
• Valid driver's license and reliable transportation
• Responsible alcohol service and food safety certifications as required.
• Kitchen Managers must have current alcohol and food certification that meets state requirements.
• This position requires you to stand and exert well-paced mobility for periods of up to 12 hours in length and be able to lift 25-50 pounds.
Position reports to General Manager
Additional Info:
We are an Equal Opportunity / E-Verify Employer.
We follow all Ban the Box and Fair Chance Hiring guidelines per federal and local laws.

Apply