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Entry Level Helpdesk Jobs in Temple, TX (NOW HIRING)

SignalXI

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Entry Level Account Executive

Waco, TX · On-site

$18/hr

The Entry Level Account Executive will manage customer accounts, provide service support, and ... Proactively reach out to accounts showing low engagement, offering helpful AT&T wireless tips that ...

SignalXI

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Entry Level Account Executive

Waco, TX · On-site

$18/hr

The Entry Level Account Executive will manage customer accounts, provide service support, and ... Proactively reach out to accounts showing low engagement, offering helpful AT&T wireless tips that ...

Carvana

Entry Level Auto Technician

Mound, TX · On-site

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Alpine Legacy Group

Entry Level Sales Agent

Waco, TX · On-site

$68K - $80K/yr

We specialize in supplemental health insurance, helping families and small to medium sized ... As we continue to expand, we're looking for entry-level individuals eager to step into a role with ...

Alpine Legacy Group

Entry Level Sales Agent

Belton, TX · On-site

$68K - $80K/yr

We specialize in supplemental health insurance, helping families and small to medium sized ... As we continue to expand, we're looking for entry-level individuals eager to step into a role with ...

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Entry Level Helpdesk information

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How much do entry level helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level helpdesk in Temple, TX is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Temple, TX? The most popular types of Helpdesk jobs in Temple, TX are:
What cities near Temple, TX are hiring for Entry Level Helpdesk jobs? Cities near Temple, TX with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you

Entry Level Account Executive

SignalXI

Waco, TX • On-site

$18/hr

Full-time

Retirement

Posted 23 days ago

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Job description

SignalXi, a sales and business consulting firm, is seeking an Entry Level Account Executive  for AT&T Retail. The Entry Level Account Executive will manage customer accounts, provide service support, and assist with sales of AT&T cell phones and wireless devices in our retail stores.

As an Entry Level Account Executive, you'll be training in account management and sales strategy within our AT&T retail. The Entry Level Account Executive will practice engaging customers, learning how to demonstrate device features, explain plan options, and document accounts accurately. You'll shadow experienced Account Managers during face-to-face customer interactions about the latest cell phones and wireless devices.

Responsibilities of the Entry Level Account Executive

  • Welcome returning guests by name and reference their AT&T wireless account history to make face-to-face sales conversations personal and account-aware.
  • Guide account updates in store, like plan changes or device swaps for AT&T cell phones, ensuring smooth transitions that support account retention and future sales.
  • Proactively reach out to accounts showing low engagement, offering helpful AT&T wireless tips that rebuild connection and reopen sales dialogue.
  • Strengthen account retention by resolving concerns on the spot during retail visits, showing reliability that keeps AT&T wireless clients open to future sales.
  • Identify cross-account opportunities by understanding households' needs, then recommending AT&T cell phones that grow account footprint through smart sales.
  • Track account performance metrics like upgrade frequency or satisfaction scores to refine how AT&T wireless value is communicated, keeping in-store sales tactics account-focused and effective.

Qualifications of the Entry Level Account Executive 

  • High school diploma or GED preferred.
  • Experience in sales or account management is a plus.
  • Presents AT&T smartphones, accessories, and wireless plans with confident, benefit‐driven communication that supports account retention.
  • Manages customer needs, device interests, and account updates with accuracy and a positive, sales‐minded attitude.
  • Embraces AT&T’s training programs to build stronger account‐management and sales capabilities.

Company Description

Our company is a retail partner of AT&T, one of the largest telecommunications companies in the United States. We operate inside local retail stores to provide customers with personalized service and assistance with a wide range of products and services offered by AT&T. Our dedicated team of sales associates is knowledgeable about the latest devices, plans, and promotions, and is committed to helping customers find the best solutions to meet their individual needs. Whether customers are looking to upgrade their phone, switch to a new plan, or add new services, our team is here to provide expert guidance and support every step of the way.