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Entry Level Helpdesk Jobs in Temple, TX (NOW HIRING)

SignalXI

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Entry Level Account Manager

Gatesville, TX · On-site

$17/hr

The Entry Level AT&T Wireless Sales Consultant plays a crucial role in expanding AT&T's presence through direct community engagement, sales orders, and helping customers discover optimal solutions ...

SignalXI

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Entry Level Account Manager

Gatesville, TX · On-site

$17/hr

The Entry Level AT&T Wireless Sales Consultant plays a crucial role in expanding AT&T's presence through direct community engagement, sales orders, and helping customers discover optimal solutions ...

SignalXI

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Entry Level Account Manager

Killeen, TX · On-site

$17/hr

... Entry Level Account Manager ... In this role, you'll work directly with customers, help manage client relationships, and support ...

SignalXI

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Entry Level Account Manager

Killeen, TX · On-site

$17/hr

... Entry Level Account Manager ... In this role, you'll work directly with customers, help manage client relationships, and support ...

SignalXI

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Entry Level Account Manager

Killeen, TX · On-site

$17/hr

... Entry Level Account Manager ... In this role, you'll work directly with customers, help manage client relationships, and support ...

SignalXI

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Entry Level Account Manager

Killeen, TX · On-site

$17/hr

... Entry Level Account Manager ... In this role, you'll work directly with customers, help manage client relationships, and support ...

Three Cities Innovation

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Entry Level Marketing and Sales Assistant

Killeen, TX · On-site

$1.2K - $1.6K/wk

Track customer interactions and provide feedback that can help improve campaign performance We're ... Apply today for consideration for our Entry Level Marketing & Sales Assistant position. Qualified ...

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Entry Level Helpdesk information

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How much do entry level helpdesk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level helpdesk in Temple, TX is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Temple, TX?

The most popular types of Helpdesk jobs in Temple, TX are:

What cities near Temple, TX are hiring for Entry Level Helpdesk jobs?

Cities near Temple, TX with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Temple, TX as of August 2026, with employment types broken down into 78% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $44,736 per year, or $21.5 per hour.

Entry Level Account Manager

Gatesville, TX • On-site

SignalXI
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$17/hr

Full-time

Retirement

Posted 8 days ago

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Job description

SignalXi is hiring an Entry Level AT&T Wireless Sales Consultant to grow with our sales and business consulting firm. The Entry Level AT&T Wireless Sales Consultant plays a crucial role in expanding AT&T's presence through direct community engagement, sales orders, and helping customers discover optimal solutions from their extensive product lineup while building a career filled with development and opportunities.

As an AT&T Team Member, you will execute SignalXi sales strategy for AT&T's products. This Entry Level AT&T Wireless Sales Consultant role centers on personalized customer connections, providing expert guidance on AT&T's wireless services while developing your skills in client consultation and territory management.

Entry Level AT&T Wireless Sales Consultant Responsibilities:

  • Develop and execute in-person outreach and sales strategies to promote AT&T’s wireless services within assigned service areas.
  • Evaluate customer communication requirements and recommend service bundles and sales orders that align with usage patterns, budget constraints, and network availability.
  • Oversee the sales process from initial lead generation through service education, account setup, and activation coordination.
  • Analyze territory performance using metrics such as conversion rates, service activations, and customer feedback to refine outreach efforts.
  • Collaborate with cross-functional teams to resolve service issues, improve onboarding workflows, and contribute to regional growth initiatives aligned with AT&T.

Entry Level AT&T Wireless Sales Consultant Qualifications:

  • Background in sales, customer service, enrollment roles or similar
  • Strong communication and interpersonal skills, with the ability to guide customer decisions and explain service offerings clearly.
  • Highly organized and adaptable, capable of managing multiple priorities, service timelines, and team activities with consistency and precision.
  • Quick learners who can adapt to changing offers and systems

Pay: $50,000.00 - $60,000.00 per year

Work Location: In person

Company Description

Our company is a retail partner of AT&T, one of the largest telecommunications companies in the United States. We operate inside local retail stores to provide customers with personalized service and assistance with a wide range of products and services offered by AT&T. Our dedicated team of sales associates is knowledgeable about the latest devices, plans, and promotions, and is committed to helping customers find the best solutions to meet their individual needs. Whether customers are looking to upgrade their phone, switch to a new plan, or add new services, our team is here to provide expert guidance and support every step of the way.