Manager Trainee
Springfield, MO · On-site
Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Manager Trainee
Springfield, MO · On-site
Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager ... We provide individuals with responsible access to credit to help them achieve their financial goals.
MANAGER TRAINEE
Springfield, MO · On-site
Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager ... We provide individuals with responsible access to credit to help them achieve their financial goals.
MANAGER TRAINEE
Springfield, MO · On-site
Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technology is a St ... Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to ...
Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technology is a St ... Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...
MANAGER TRAINEE
Springfield, MO · On-site
Our full-time Manager Development Program is designed to provide our Manager Trainees with the ... We provide individuals with responsible access to credit to help them achieve their financial goals.
MANAGER TRAINEE
Springfield, MO · On-site
Our full-time Manager Development Program is designed to provide our Manager Trainees with the ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Shift Manager
Buffalo, MO · On-site
$13.50 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Buffalo, MO · On-site
$13.50 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Ozark, MO · On-site
$13.50 - $17/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Ozark, MO · On-site
$13.50 - $17/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: • Food ...
MANAGER TRAINEE
Springfield, MO · On-site
Our full-time Manager Development Program is designed to provide our Manager Trainees with the ... We provide individuals with responsible access to credit to help them achieve their financial goals.
MANAGER TRAINEE
Springfield, MO · On-site
Our full-time Manager Development Program is designed to provide our Manager Trainees with the ... We provide individuals with responsible access to credit to help them achieve their financial goals.
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Springfield, MO · On-site
$13.75 - $17.25/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Ozark, MO · On-site
$13.50 - $17/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Ozark, MO · On-site
$13.50 - $17/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Ozark, MO · On-site
$13.50 - $17/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Ozark, MO · On-site
$13.50 - $17/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Marshfield, MO · On-site
$14.50 - $18.50/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Marshfield, MO · On-site
$14.50 - $18.50/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Rogersville, MO · On-site
$14 - $17.75/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Shift Manager
Rogersville, MO · On-site
$14 - $17.75/hr
Passion for helping and serving others (customers and fellow team members) * Strong customer ... Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience ...
Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technologyis a St ... Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to ...
Help Desk / Systems Administrator / Service Desk Engineer Forward Slash Technologyis a St ... Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to ...
Project Manager
Springfield, MO · On-site
Our talented team builds futures while helping shape the built environment across the country from ... We are looking for a Project Manager to join our Springfield, MO team. Responsibilities * Create ...
Project Manager
Springfield, MO · On-site
Our talented team builds futures while helping shape the built environment across the country from ... We are looking for a Project Manager to join our Springfield, MO team. Responsibilities * Create ...
Helpdesk Manager information
See Springfield, MO salary details
$34.1K - $41.3K
1% of jobs
$41.3K - $48.5K
6% of jobs
$48.5K - $55.7K
8% of jobs
$60.9K is the 25th percentile. Wages below this are outliers.
$55.7K - $62.9K
13% of jobs
$62.9K - $70.1K
14% of jobs
The median wage is $73.5K / yr.
$70.1K - $77.3K
17% of jobs
$77.3K - $84.5K
13% of jobs
$87.4K is the 75th percentile. Wages above this are outliers.
$84.5K - $91.7K
8% of jobs
$91.7K - $98.9K
7% of jobs
$98.9K - $106.1K
7% of jobs
$106.1K - $113.2K
5% of jobs
$34.1K
$76.2K
$113.2K
How much do helpdesk manager jobs pay per year?
As of Jun 14, 2026, the average yearly pay for helpdesk manager in Springfield, MO is $76,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $91,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Helpdesk Manager, and why are they important?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
Is help desk one or two words?
The term 'help desk' is typically written as two words in the context of IT support roles. Helpdesk Manager is a common job title, and using two words aligns with industry standards for describing support services and related positions.
What does a Helpdesk Manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What does a helpdesk do?
A helpdesk manages technical support for users by troubleshooting hardware, software, and network issues. Helpdesk staff often use ticketing systems and require strong communication skills to resolve problems efficiently and may hold certifications like CompTIA A+.
Which is correct, helpdesk or help desk?
For a Helpdesk Manager role, the correct term is typically written as two words: 'help desk.' However, 'helpdesk' as a single word is also widely used in the industry and accepted in some organizations. Consistency within a company's documentation or branding is often the deciding factor.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are some common challenges faced by Helpdesk Managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
Do you need a degree for IT helpdesk?
Helpdesk managers and technicians typically do not require a formal degree but benefit from certifications like CompTIA A+ or Network+ and strong technical skills. Employers often prioritize relevant experience, problem-solving abilities, and knowledge of helpdesk software over formal education.
What are the most commonly searched types of Helpdesk jobs in Springfield, MO? The most popular types of Helpdesk jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Helpdesk Manager jobs? Cities near Springfield, MO with the most Helpdesk Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Job description
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
Manager TraineeAt Tower Loan, we're committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. In just 10-12 months, you'll gain hands-on experience in customer service, sales, financial management, and branch operations-all while earning competitive pay and performance-based incentives.
If you're looking for a company that values your growth and offers a clear path to leadership, Tower Loan is the place for you!
In the Role
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long-term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers best.
- Contact customers regarding payment reminders and arrangements.
- Assist Manager in exceeding established office goals.
- Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Required
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Must have a valid driver's license and reliable vehicle
Preferred
- Sales, Collections, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
- Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
- Up to 3% 401(k) Match
- Paid Time Off (16 days per year after one full year, cash back for unused time)
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!