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Helpdesk Manager Jobs in Renton, WA (NOW HIRING)

Albertsons

Bakers Helper

Redmond, WA

Working alongside the Bakery Sales Manager, the Baker's Helper helps plan the day's production, gathers ingredients, and follows recipes with accuracy and attention to detail. Tasks may include ...

N C Machinery

Technician Helper

Tukwila, WA

$26.10/hr

A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

New

N C Machinery Co.

Technician Helper

Tukwila, WA · On-site

$26.10/hr

A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. Equal ...

New

Odeko

Market Manager

Seattle, WA

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

Odeko

Market Manager

Seattle, WA · On-site

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

Baden Sports Inc

Marketing Manager

Kent, WA · On-site

$85K - $110K/yr

Help manage sponsorship assets, activation schedules, and relationship communications. Analytics & Budget Management * Track campaign performance and provide actionable reporting and insights.

Baden Sports Inc.

Marketing Manager

Kent, WA · On-site

$85K - $110K/yr

Help manage sponsorship assets, activation schedules, and relationship communications. Analytics & Budget Management * Track campaign performance and provide actionable reporting and insights.

Compass

Engineering Manager

Seattle, WA · On-site

$194K - $215K/yr

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... Engineering Manager As an Engineering Manager at Compass, you'll lead high-performing teams ...

Baden Sports Inc

Marketing Manager

Kent, WA · On-site

$85K - $110K/yr

Help manage sponsorship assets, activation schedules, and relationship communications. Analytics & Budget Management * Track campaign performance and provide actionable reporting and insights.

ORCHARD GROUP

Assistant Manager- E143002

Port Orchard, WA · On-site

$19.83 - $20.13/hr

Help manage controllable costs (labor, food, supplies) Safety, Compliance amp; Standards * Ensure compliance with health, safety, and food safety regulations * Enforce company policies and procedures

ORCHARD GROUP

Assistant Manager- E143006

Silverdale, WA · On-site

$19.83 - $20.13/hr

Help manage controllable costs (labor, food, supplies) Safety, Compliance amp; Standards * Ensure compliance with health, safety, and food safety regulations * Enforce company policies and procedures

Compass

Engineering Manager

Seattle, WA · On-site

$194K - $215K/yr

Focusing on streamlining complex transaction management, compliance, and back-office SaaS workflows to help managing brokers run their businesses seamlessly. * Agent Client Tools - Buy-Side: Crafting ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Renton, WA

Helpdesk Manager information

See Renton, WA salary details

$42.2K

$94.2K

$140K

How much do helpdesk manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for helpdesk manager in Renton, WA is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $112,500.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Renton, WA?

The most popular types of Helpdesk jobs in Renton, WA are:

What cities near Renton, WA are hiring for Helpdesk Manager jobs?

Cities near Renton, WA with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Renton, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $94,240 per year, or $45.3 per hour.

Bakers Helper

Albertsons

Redmond, WA

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,160 frontline employees who took The Breakroom Quiz

65th of 123 rated grocery stores

Job description

A Day in the Life:

The Baker's Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working alongside the Bakery Sales Manager, the Baker's Helper helps plan the day's production, gathers ingredients, and follows recipes with accuracy and attention to detail.

Tasks may include applying icing to baked goods, monitoring oven temperatures, and ensuring products meet quality standards. The role also includes providing courteous, helpful service to customers, offering product information, answering questions, and maintaining a clean, organized workspace. The ideal candidates enjoy working in a fast-paced environment, take pride in consistent results, and appreciate the craft of baking. A strong sense of teamwork, reliability, and a focus on customer experience are essential.

What you bring to the table:

  • A balanced appreciation for both the creative and technical sides of baking.
  • A team-oriented approach and the ability to contribute effectively.
  • A strong sense of pride in producing baked goods that enhance the customer experience.
  • Strong organizational skills and a sharp eye for detail.
  • Openness to learning new techniques and adapting to evolving bakery processes.
  • Genuine interest in food preparation and bakery operations.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.

We also provide a variety of benefits including:

  • Diverse & Inclusive Work Culture
  • Competitive Wages
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off

Our Values

  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.


    Albertsons Companies is at the forefront of the revolution in retail.  Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being.  We want talented individuals to be part of this journey!

    Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.  We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

    Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

    Bring your flavor

    Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

    Disclaimer

    The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

    Albertsons is an Equal Opportunity Employer

    This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

    Pay Transparency:


    Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.  Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).

    What Albertsons employees say

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