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Helpdesk Manager Jobs in Renton, WA (NOW HIRING)

Area Manager

Sammamish, WA · On-site

$40 - $50/hr

Ready to take the next step in your career while staying behind the chair? We're looking for an Area Manager who loves cutting hair, leading by example, and helping managers and stylists grow. This ...

Painter Helper

Tacoma, WA · On-site

$17 - $21/hr

... Helper. If you are looking for immediate work painting homes and commercial buildings, we want to ... will be made by the management of this franchisee. All inquiries about employment at this ...

Electrical Helper

Kent, WA · On-site

$23 - $36/hr

Full As an Electrical Helper for DEAR Services, you will have the opportunity to work with your ... management skills • Ability to travel to customer locations as needed • Strong verbal and ...

Plumbing Helper

Kent, WA · On-site

$23 - $35/hr

APPLY TODAY Full As a Plumbing Helper for DEAR Services, you will have the opportunity to work with ... management skills Ability to travel to customer locations as needed Strong verbal and written ...

Electrical Helper

Kent, WA · On-site

$23 - $36/hr

Full As an Electrical Helper for DEAR Services, you will have the opportunity to work with your ... management skills Ability to travel to customer locations as needed Strong verbal and written ...

Plumbing Helper

Kent, WA · On-site

$23 - $35/hr

APPLY TODAY Full As a Plumbing Helper for DEAR Services, you will have the opportunity to work with ... management skills • Ability to travel to customer locations as needed • Strong verbal and ...

Technician Helper

Tukwila, WA · On-site

$26.10/hr

A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Be Seen First

We are looking for a reliable, organized, and professional Bilingual Office Manager who is fluent in both English and Russian to help manage our day-to-day office operations and support our growing ...

Market Manager

Seattle, WA · On-site

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

Market Manager

Seattle, WA · On-site

$90K - $95K/yr

Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse ...

Technician Helper

Tukwila, WA · On-site

$26.10/hr

A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. Equal ...

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... Engineering Manager As an Engineering Manager at Compass, you'll lead high-performing teams ...

Engineering Manager

Seattle, WA · On-site

$194K - $215K/yr

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're ... Engineering Manager As an Engineering Manager at Compass, you'll lead high-performing teams ...

Assistant Manager

Lynnwood, WA · On-site

$22.63/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

The Project Manager will help manage project conflicts to ensure on-time and on-budget delivery of products and services. Responsibilities * Facilitate management of project cost, schedule, and scope ...

The Project Manager will help manage project conflicts to ensure on-time and on-budget delivery of products and services. Responsibilities * Facilitate management of project cost, schedule, and scope ...

Assistant Manager

Lynnwood, WA · On-site

$22.63/hr

The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by ... Apply today! Overview The Assistant Store Manager (ASM) is a key store leader who helps bring ...

Showing results 41-60

Helpdesk Manager information

See Renton, WA salary details

$42.2K

$94.2K

$140K

How much do helpdesk manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for helpdesk manager in Renton, WA is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $112,500.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Renton, WA?

The most popular types of Helpdesk jobs in Renton, WA are:

What cities near Renton, WA are hiring for Helpdesk Manager jobs?

Cities near Renton, WA with the most Helpdesk Manager job openings:

Infographic showing various Helpdesk Manager job openings in Renton, WA as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $94,240 per year, or $45.3 per hour.

Area Manager

Sammamish, WA • On-site

Great Clips
Personal Services • 201 - 500 employees

$40 - $50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Key responsibilities

  • Manage one salon directly while supporting and coaching a team of Salon Managers across additional locations.

  • Support salon teams through coaching, training, and development activities while working alongside them on the salon floor.

  • Monitor performance, maintain brand standards, and implement improvement plans across multiple salon locations.


Great Clips rating

5.8

Company rating: 5.8 out of 10

Based on 513 frontline employees who took The Breakroom Quiz


Job description


Join your locally owned Great Clips salon organization in a leadership role that blends hands-on salon management with multi-salon oversight. As an Area Manager, you'll directly manage one salon while also supporting and coaching a team of Salon Managers across a small group of additional locations.

This role is ideal for an experienced salon or multi-unit leader who enjoys developing managers, maintaining strong brand standards, and driving consistent performance across teams.

Ready to take the next step in your career while staying behind the chair? We're looking for an Area Manager who loves cutting hair, leading by example, and helping managers and stylists grow. This hands-on role supports multiple salon teams through coaching, training, and development while working alongside them on the salon floor. Base pay ranges from $25-$34/hour with tips, monthly bonuses, productivity incentives, and performance pay bringing earning potential to $40-$50+/hour. Enjoy weekly pay, medical, dental, vision, paid time off, and a 401(k).

Why you'll love it here

Great Clips salons give Area Managers the opportunity to lead at both the salon and organizational levels while staying closely connected to day-to-day operations:

  • Competitive compensation
  • Potential for recognition for great performance and team success
  • Exclusive discounts on professional salon tools and products
  • Ongoing leadership development and training opportunities
  • The opportunity to develop leaders, strengthen culture, and improve performance
  • The ability to make a visible, measurable impact across multiple teams
  • Clear brand standards, systems, and operational support
  • Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To succeed as an Area Manager in a Great Clips salon organization, you'll need:

  • Previous salon management experience or multi-unit retail management experience
  • A valid Cosmetology and/or Barber License (requirements vary by state/province)
  • The desire and ability to manage a salon's daily operations while motivating and supporting other Salon Managers
  • Strong leadership, coaching, and communication skills
  • Experience identifying performance gaps and implementing improvement plans
  • Flexibility to work across multiple salon locations within the surrounding area
  • Commitment to collaboration and accountability with a focus on proactively seeking solutions to challenges
Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ
  • Q: Will I be managing a salon directly in this role?
    A: Yes. In this role, you'll manage one salon while also supporting and coaching Salon Managers across additional locations.
  • Q: Is a cosmetology or barber license required?
    A: Yes, a license is required for Area Managers to best support salon staff.
  • Q: How many Salon Managers will I typically support?
    A: The specific number varies by organization and typically includes a small group of nearby salons.
  • Q: Will I cut hair as an Area Manager?
    A: While cutting hair is typically not the main responsibility of an Area Manager, it is likely that you will cut hair on a regular basis.
  • Q: Does this position involve working in multiple salon locations?
    A: Yes. Area Managers spend time across several salons to support leaders, monitor performance, and help maintain brand standards.
  • Q: Who does the Area Manager report to?
    A: Area Managers report directly to a General Manager (GM) or franchisee.

All Great Clips salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: UNAVAILABLE

What Great Clips employees say

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About Great Clips

Sourced by ZipRecruiter

Great Clips, Inc. was established in Minneapolis, Minnesota by founders David Rubenzer and Steve Lemmon in 1982, a time when most people received haircuts in one of three ways: in full-service hair salons, from barbershops or at home. As a stylist and businessman, David could see that the industry was changing. Customers were looking for a hair salon service that could fit their busy lifestyles and desire for value. To be part of that change – rather than find themselves competing with it – David and Steve developed the then-radical concept of a walk-in haircare salon with weekend and evening hours, offering customers a select list of services, and providing benefits for stylists. After the founders opened several successful hair salons, Ray Barton joined David and Steve as an owner in March 1983. With Ray's help and expertise in franchising, the trio set about growing the Great Clips hair salon brand. That success continues through today.

Industry

Personal services

Company size

201 - 500 Employees

Headquarters location

Minneapolis, MN, US