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Helpdesk Manager Jobs in Renton, WA (NOW HIRING)

Trueline

Project Manager - Rennovations

Kirkland, WA · On-site

$90K - $120K/yr

Help manage project schedules, budgets, and documentation * Track project progress using tools like Procore and Microsoft Project * Coordinate site logistics including rentals, temporary services ...

Fortune8Services LLC

Be Seen First

Mover Helper

Tukwila, WA · On-site

$17.25/hr

We are a sub-contracting company seeking reliable and punctual Mover Helpers for full-time, ... Manage time effectively to meet schedules Preferred Qualifications * High school diploma or ...

New

Dear Services LLC

Electrical Helper

Kent, WA · On-site

$24 - $35/hr

... management skillsAbility to travel to customer locations as neededStrong verbal and written ... As an Electrical Helper, you will spend your days working with your hands and engaging in ...

Fortune8Services LLC

Be Seen First

Mover Helper

Tukwila, WA · On-site

$17.25/hr

We are a sub-contracting company seeking reliable and punctual Mover Helpers for full-time, ... Manage time effectively to meet schedules Preferred Qualifications * High school diploma or ...

New

Albertsons

Bakers Helper

Redmond, WA

$17.23 - $26.15/hr

Working alongside the Bakery Sales Manager, the Baker's Helper helps plan the day's production, gathers ingredients, and follows recipes with accuracy and attention to detail. Tasks may include ...

Dear Services LLC

Plumbing Helper

Kent, WA · On-site

$23 - $35/hr

As a Plumbing Helper, you'll be part of a team that takes pride in delivering top-notch service to ... management skillsAbility to travel to customer locations as neededStrong verbal and written ...

Global 1st Flagship

Safety Helper

Bremerton, WA · On-site

$23.75/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help conduct annual vessel and facility Workplace Hazard Inspections, as well as daily waterfront ...

Global 1st Flagship

Safety Helper

Bremerton, WA · On-site

$23.75/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help conduct annual vessel and facility Workplace Hazard Inspections, as well as daily waterfront ...

Global 1st Flagship

Safety Helper

Bremerton, WA · On-site

$16 - $19.50/hr

We are a leader in Marine Support Services and Emergency Management. Serving as the Department of ... Help conduct annual vessel and facility Workplace Hazard Inspections, as well as daily waterfront ...

CertaPro Painters

Painter Helper

Tacoma, WA · On-site

$17 - $21/hr

... Helper. If you are looking for immediate work painting homes and commercial buildings, we want to ... will be made by the management of this franchisee. All inquiries about employment at this ...

NATIONAL CONSTRUCTION RENTALS

Fence Helper

Pacific, WA · On-site

$17.50 - $22.25/hr

As a Fence Helper at National Construction Rentals, Inc. (NCR), you will play a crucial role in ... Management reserves the right to add or change the duties of this position at any time. National ...

Albertsons

Bakers Helper

Redmond, WA · On-site

Working alongside the Bakery Sales Manager, the Baker's Helper helps plan the day's production, gathers ingredients, and follows recipes with accuracy and attention to detail. Tasks may include ...

Great Clips

Area Manager

Sammamish, WA

$40 - $50/hr

Ready to take the next step in your career while staying behind the chair? We're looking for an Area Manager who loves cutting hair, leading by example, and helping managers and stylists grow. This ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Renton, WA

Helpdesk Manager information

See Renton, WA salary details

$42.2K

$94.2K

$140K

How much do helpdesk manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for helpdesk manager in Renton, WA is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $112,500.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Renton, WA?

The most popular types of Helpdesk jobs in Renton, WA are:

What cities near Renton, WA are hiring for Helpdesk Manager jobs?

Cities near Renton, WA with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Renton, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $94,240 per year, or $45.3 per hour.

Project Manager - Rennovations

Trueline

Kirkland, WA • On-site

$90K - $120K/yr

Full-time

Medical

Posted 9 days ago

Job description

Trueline, a long-standing commercial construction firm with deep roots in the Pacific Northwest, is seeking a Project Manager to join their team in Kirkland, WA. This is an excellent opportunity for an early to mid-career PM to grow within a stable, team-oriented company known for delivering high-volume retail and grocery construction projects.

What You'll Do as the Project Manager:

  • Support senior Project Managers across estimating, pricing, and project setup
  • Assist with procurement, buyout, and vendor coordination
  • Help manage project schedules, budgets, and documentation
  • Track project progress using tools like Procore and Microsoft Project
  • Coordinate site logistics including rentals, temporary services, and materials
  • Support safety tracking, meetings, and compliance documentation
  • Participate in project closeout activities including punch lists and as-builts
  • Grow into managing smaller projects independently over time

Must-Haves as the Project Manager:

  • 2+ years of experience in commercial construction project management or coordination
  • Experience with tenant improvement (TI), retail, or occupied renovation projects
  • Strong computer skills including Excel and project management software
  • Ability to manage multiple tasks and stay organized in a fast-paced environment
  • Strong communication skills and a team-first mindset
  • Stable work history (no frequent job hopping)

Nice-to-Haves as the Project Manager:

  • Experience with grocery store or high-volume retail construction
  • Familiarity with Procore and Microsoft Project
  • Exposure to estimating or pricing workflows
  • Experience working in occupied environments or night construction

We Offer:

  • Base salary typically ranging from $90,000 to $120,000
  • Vehicle allowance and gas card
  • Discretionary bonus
  • Profit sharing program
  • Full medical coverage for employee and family
  • Long-term stability with extremely low turnover
  • Collaborative, no-ego culture with a true team environment
  • Clear path for growth into full project ownership

Trueline is an unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.