Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Mashpee, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Mashpee, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Hyannis, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Hyannis, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Fall River, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Fall River, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Plymouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Plymouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Plymouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Plymouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Osterville, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Osterville, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
New Bedford, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
New Bedford, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Marstons Mills, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Marstons Mills, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
West Wareham, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
West Wareham, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Sandwich, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Sandwich, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
West Barnstable, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
West Barnstable, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Dartmouth, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Help manage fixed asset records * Perform data entry for accounting transactions requiring approval * Contribute to general operational support as needed Requirements: * Solid understanding of ...
Quick apply
Help manage fixed asset records * Perform data entry for accounting transactions requiring approval * Contribute to general operational support as needed Requirements: * Solid understanding of ...
Manager
Buzzards Bay, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Buzzards Bay, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Hyannis, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Manager
Hyannis, MA · On-site
The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering ...
Helpdesk Manager information
See Onset, MA salary details
$39.3K - $47.6K
1% of jobs
$47.6K - $55.9K
6% of jobs
$55.9K - $64.2K
8% of jobs
$70.3K is the 25th percentile. Wages below this are outliers.
$64.2K - $72.5K
13% of jobs
$72.5K - $80.8K
14% of jobs
The median wage is $84.7K / yr.
$80.8K - $89.1K
17% of jobs
$89.1K - $97.4K
13% of jobs
$100.8K is the 75th percentile. Wages above this are outliers.
$97.4K - $105.7K
8% of jobs
$105.7K - $114K
7% of jobs
$114K - $122.3K
7% of jobs
$122.3K - $130.6K
5% of jobs
$39.3K
$87.9K
$130.6K
How much do helpdesk manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for helpdesk manager in Onset, MA is $87,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,200.00 and $104,900.00 per year, depending on experience, location, and employer.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What cities near Onset, MA are hiring for Helpdesk Manager jobs?
Cities near Onset, MA with the most Helpdesk Manager job openings:
Dunkin' rating
4.7
Based on 2,237 frontline employees who took The Breakroom Quiz
80th of 106 rated fast food restaurants
Job description
Couto Management, operating Dunkin shops in Eastern Mass from the North Shore all the way down to Cape Cod, is currently looking for Store Managers to join our growing team!
We'll let you in on a little secret: while everyone knows America runs on Dunkin, we know that Dunkin runs because of our incredible Team Members and Managers. Our Store Managers are the coaches who keep them running. Are you ready to come run with us?
Here's what's brewing:
We are looking for an upbeat and energetic Store Manager to lead/oversee the day-to-day store operations.
The person in this role is a results-driven leader keenly focused on providing an exceptional guest experience ensuring top notch, speedy service for our customers. The Store Manager will motivate, develop and lead their team while maintaining operational excellence, in accordance with Brand standards, and helping to build profitable top line sales. Fostering and driving a people-first culture will be a top priority so this persons ability to lead and thrive in a fast-paced environment will be critical in ensuring the highest customer satisfaction.
This position reports to the Multi-Unit Manager.
Responsibilities include, but are not limited to:
Supervise and train all staff members
Prepare weekly schedule for all staff members ensuring adequate coverage
Plan, develop and implement initiatives that help drive individual and team performance
Implement strategies that drive sales leveraging business acumen, efficiency and problem-solving skills
Nurture talent by providing ongoing coaching and mentoring (evaluating progress against goals, development opportunities, assessing training needs and resources) to achieve business goals
Lead team meetings
Oversee all aspects of sanitation in compliance with local health department and Brand standards
Manage food inventory ensuring adequate supply levels and waste mitigation
Ensure all food safety standards are understood and followed by all staff members
Control costs and maintain budget
Qualifications and Skills Sought:
At least 2 years of QSR/restaurant experience and at least 1 year in a supervisory capacity
Strong organizational, interpersonal and problem-solving skills
Ability to effectively train others on all aspects of restaurant operations
Demonstrated team management, delegation skills and the ability to work well under pressure while managing multiple and concurrent priorities
Working knowledge of MS Office
Must have the ability to speak, read, and comprehend instructions, short correspondence and policy documents, understand menus and Brand standards as well as converse comfortably with individuals.
Fluent in English
Minimum HS Diploma or GED
Requirements:
Legal documentation establishing your identity and eligibility to be legally employed in this country
This job entails a 6-day work week with early morning start times. Nights and holidays may be required depending upon business needs
The perks of working here:
Competitive Salary
Health, Dental and Vision Insurance
Voluntary Benefits (AFLAC)
Quarterly Bonus
Paid Time Off (vacation and sick)
Professional Development (we aim for an 80% internal promotion rate!)
Fun Team Outings and Events
Free Coffee & Donuts
Employee Discounts & More!
Couto Management provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, Couto Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
**Reasonable accommodations may be made to enable individuals with disabilities to
About Dunkin
Sourced by ZipRecruiter
Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.
Industry
Food and beverage stores, retail and food services and drinking places
Company size
10,000+ Employees
Headquarters location
Canton, MA, US