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Helpdesk Manager Jobs in Moline, IL (NOW HIRING)

If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon ... Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ...

If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon ... Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ...

If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon ... Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ...

If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon ... Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ...

As Safety Manager, you will help lead and strengthen Group O's safety culture by: * Developing, coordinating, and overseeing safety training and awareness programs that support a safe, healthy, and ...

Store Manager

Davenport, IA · On-site

$20 - $22/hr

Be a part of helping others to Live Well! About GNC Since 1935, GNC has been a global leader in ... We are seeking a dynamic Store Manager who embodies GNC's "Live Well" philosophy-living strong ...

New

Safety Manager

Milan, IL · On-site

$75K - $90K/yr

As Safety Manager, you will help lead and strengthen Group O's safety culture by: * Developing, coordinating, and overseeing safety training and awareness programs that support a safe, healthy, and ...

Shift Leader

Davenport, IA · On-site

$16 - $18/hr

Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. * Monitors speed of service to ensure a positive guest experience. * Assists ...

Shift Leader

Moline, IL · On-site

$16 - $18/hr

Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. * Monitors speed of service to ensure a positive guest experience. * Assists ...

Those who came before us helped land a man on the moon, create the world's infrastructure, and ... Plan, lead and manage critical programs and projects on time and within budget while managing risk ...

We believe that good health is the greatest gift, and there's nothing more rewarding than helping ... We are seeking a dynamic Store Manager who embodies GNC's "Live Well" philosophy-living strong ...

Posted today

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... The managers at Great Clips strive for drama free environments where stylists can have fun AND make ...

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... The managers at Great Clips strive for drama free environments where stylists can have fun AND make ...

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... The managers at Great Clips strive for drama free environments where stylists can have fun AND make ...

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... The managers at Great Clips strive for drama free environments where stylists can have fun AND make ...

If you're a licensed stylist who enjoys supporting others, staying organized, and helping a team ... The managers at Great Clips strive for drama free environments where stylists can have fun AND make ...

Community Manager

Davenport, IA · On-site

$52 - $78/hr

As a Community Manager, you play a very important leadership role not only with existing team ... Plan and oversee community events to help maintain a positive community environment * Coordinate ...

Showing results 21-40

Helpdesk Manager information

See Moline, IL salary details

$33.9K

$75.7K

$112.5K

How much do helpdesk manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for helpdesk manager in Moline, IL is $75,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $90,300.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Moline, IL?

The most popular types of Helpdesk jobs in Moline, IL are:

What cities near Moline, IL are hiring for Helpdesk Manager jobs?

Cities near Moline, IL with the most Helpdesk Manager job openings:

Salon Manager

Great Clips

Clinton, IA • On-site

Full-time

Medical, PTO

Re-posted 2 days ago


Great Clips rating

5.7

Company rating: 5.7 out of 10

Based on 511 frontline employees who took The Breakroom Quiz

18th of 42 rated hair and beauty


Job description


Join your locally owned Great Clips salon team and step into a leadership role where you can make a real impact. If you're a licensed stylist who enjoys coaching others, building strong teams, and helping a salon run at its best, this could be the next step in your career.

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full leadership responsibility, we'd love to connect with you.

Working at Great Clips allows you to walk right in to a guaranteed clientele, high tips and busy days. The managers at Great Clips strive for drama free environments where stylists can have fun AND make lot's of money. The potential to grow into a management position is very high! We also offer Student Loan Program for your schooling.Must be a licensed Cosmetologist or barber, or be enrolled in school

Why you'll love it here

Great Clips salons give Salon Managers the opportunity to do what you love, along with the support, structure, and resources to lead confidently and build a strong team culture:

  • Great, reliable hourly wage plus tips
  • Flexible scheduling with dependable retail hours
  • Job stability and a steady flow of customers driven by the marketing of the largest hair salon brand in the world - no self-marketing to find clients, booth rent or hidden fees, and no appointments required
  • Potential for recognition for great performance and team success
  • Exclusive discounts on professional salon tools and products
  • Leadership and technical training to help you grow your skills, the team, and the salon
  • The opportunity to coach, develop, and motivate a team of stylists
  • Clear systems, expectations, and operational support
  • Innovative salon technology - like Online Check-In and the Great Clips App - that helps take care of the busy work so you can focus on what you love most: delivering great haircuts
  • A team environment where stylists help each other succeed
  • Consistent income you can count on - without upselling pressure, commission stress, or competition for walk-ins

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a Salon Manager, you'll need:

  • A valid Cosmetology and/or Barber License (requirements vary by state/province)
  • Strong technical haircutting skills and the ability to help others grow their skills and confidence
  • Proven leadership ability or readiness to take on full salon responsibility
  • Excellent communication skills and the desire to motivate, develop, and support a team
  • Strong organizational skills and the ability to manage day-to-day salon operations
  • Comfort with technology and salon tools (scheduling systems, metrics, and reports)
  • A goal-oriented mindset with a focus on team performance and customer experience
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment
Who we are

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ
  • Q: Is this a hands-on leadership role?
    A: Yes. Salon Managers lead the team, manage salon operations, and deliver haircuts, depending on salon needs.
  • Q: Do I need prior salon management experience?
    A: Previous leadership experience is helpful but not always required. Many Salon Managers are promoted from within after showing strong leadership skills.
  • Q: Do Salon Managers cut hair?
    A: Yes. Salon Managers split their time between salon management responsibilities and providing services to customers. The balance between administrative time and floor time varies by location and reflects the specific needs of the salon.
  • Q: What training is provided for Salon Managers?
    A: Salon Managers receive leadership and technical training, along with ongoing support to help them confidently lead their teams. The LEADS development program for salon managers provides training in the skills needed to guide salon teams in brand delivery and achieve GREAT results.

All Great Clips salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: UNAVAILABLE

What Great Clips employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Great Clips logo

About Great Clips

Sourced by ZipRecruiter

Great Clips, Inc. was established in Minneapolis, Minnesota by founders David Rubenzer and Steve Lemmon in 1982, a time when most people received haircuts in one of three ways: in full-service hair salons, from barbershops or at home. As a stylist and businessman, David could see that the industry was changing. Customers were looking for a hair salon service that could fit their busy lifestyles and desire for value. To be part of that change – rather than find themselves competing with it – David and Steve developed the then-radical concept of a walk-in haircare salon with weekend and evening hours, offering customers a select list of services, and providing benefits for stylists. After the founders opened several successful hair salons, Ray Barton joined David and Steve as an owner in March 1983. With Ray's help and expertise in franchising, the trio set about growing the Great Clips hair salon brand. That success continues through today.

Industry

Personal services

Company size

201 - 500 Employees

Headquarters location

Minneapolis, MN, US