Store Manager
Jim Thorpe, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Jim Thorpe, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Hazle Township, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Hazle Township, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Hazle Township, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Hazle Township, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Berwick, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Berwick, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Nesquehoning, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Nesquehoning, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Ashland, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Ashland, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Port Carbon, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Port Carbon, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Tamaqua, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Pottsville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Pottsville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Lansford, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Lansford, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Jim Thorpe, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Jim Thorpe, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Hazleton, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Hazleton, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Frackville, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Mountain Top, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Store Manager
Mountain Top, PA · On-site
Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you ...
Helpdesk Manager information
See Hazleton, PA salary details
$37.2K - $45K
1% of jobs
$45K - $52.8K
6% of jobs
$52.8K - $60.7K
8% of jobs
$66.4K is the 25th percentile. Wages below this are outliers.
$60.7K - $68.5K
13% of jobs
$68.5K - $76.4K
14% of jobs
The median wage is $80K / yr.
$76.4K - $84.2K
17% of jobs
$84.2K - $92K
13% of jobs
$95.2K is the 75th percentile. Wages above this are outliers.
$92K - $99.9K
8% of jobs
$99.9K - $107.7K
7% of jobs
$107.7K - $115.6K
7% of jobs
$115.6K - $123.4K
5% of jobs
$37.2K
$83K
$123.4K
How much do helpdesk manager jobs pay per year?
As of Sep 3, 2026, the average yearly pay for helpdesk manager in Hazleton, PA is $83,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $99,100.00 per year, depending on experience, location, and employer.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What cities near Hazleton, PA are hiring for Helpdesk Manager jobs?
Cities near Hazleton, PA with the most Helpdesk Manager job openings:
Full-time
Medical, Dental, Retirement, PTO
Posted 13 days ago
Turkey Hill Dairy rating
8.4
Based on 7 frontline employees who took The Breakroom Quiz
37th of 443 rated food and drinks producers
Job description
Description:
Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee?
Then you may be the perfect addition to our team!
What We Offer:
Managers In Training will learn how to successfully manage the day to day responsibilities of running aTurkey Hill convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.
Training Process:
During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.
Looking for growth opportunities? Our parent company, Cumberland Farms, operates nearly 1500 locations across the United State, so there are always opportunities for you to move up the ladder!
What you'll do:
Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.
At Turkey Hill, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!
Requirements:
Minimum Education: High School or GED
Preferred Education:
Minimum Experience: 1 year retail or food experience
Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory
Soft Skills:
Scheduling: This position is full-time and involves working a variety of hours, day and night, as Turkey Hill locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required
Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)
Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee?
Then you may be the perfect addition to our team!
What We Offer:
- Competitive Wages
- Professional Structured Training program
- Paid Time Off
- Medical/Health/Dental Coverage
- 401K with Company Match
- Team Member Discounts
- Tuition Reimbursement
- Employee Assistance Program
- Health Savings Account
- Company Spirit Days
- And much more!
Managers In Training will learn how to successfully manage the day to day responsibilities of running aTurkey Hill convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience.
Training Process:
During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.
Looking for growth opportunities? Our parent company, Cumberland Farms, operates nearly 1500 locations across the United State, so there are always opportunities for you to move up the ladder!
What you'll do:
- Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!
- Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
- Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times.
- Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
- We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary.
- Operate the cash register in an efficient manner
- In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.
Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.
At Turkey Hill, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!
Requirements:
Minimum Education: High School or GED
Preferred Education:
Minimum Experience: 1 year retail or food experience
Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory
Soft Skills:
- Comfortable talking and interacting with guests and team members
- High energy
- Ability to move from one activity to another quickly
- Team oriented; willing to give extra effort to help others
- Computer skills are helpful
Scheduling: This position is full-time and involves working a variety of hours, day and night, as Turkey Hill locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required
Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)
What Turkey Hill Dairy employees say
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Benefits
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